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Hotel Indigo Asheville Downtown

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Traveller (428)
Room & Suite (329)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“penthouse suite”(30 reviews)
“corner room”(77 reviews)
“grove arcade”(46 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
1 May2 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,627)
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All reviewspenthouse suitecorner roomgrove arcadewithin walking distancefloor to ceiling windowshuge showerfiltered watermodern hotelself parkingwalk in showerhigh floorgreat view of the mountainsoff the highwaygreat roommini fridgeking bedbiltmore estate
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611 - 615 of 1,618 reviews
Reviewed 19 January 2015

The Hotel Indigo in Asheville is very posh and modern with colors and personality. The hotel staff was exceptionally friendly and our hotel room appeared to be very clean. If that was all I had to write for this review, I would've happily awarded this...More

14  Thank Andrew W
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 22 January 2015

Thank you so much for taking the time to share how much you enjoyed the intuitive service from our team and the posh, comfortable accommodations of our hotel. I want to take a moment to apologize for any discomfort our policy of prohibiting firearms in...More

Reviewed 19 January 2015

Staff are very friendly and efficient. Rooms super reasonable in price and the location is close to perfect. We got a suite which, in typical Hotel Indigo fashion, is modest in size but very comfy with great views of the mountains.More

Thank Danna B
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 26 January 2015

I am so pleased that we were able to provide you with a relaxing, rejuvenating experience in Asheville. We do have white noise machines available to all guests if the sounds of the city disrupt your slumber. Please let us know how we can serve...More

Reviewed 17 January 2015 via mobile

Unfortunately we were only here for 1 night, but will certainly be back again! The hotel is located right in dowtown where you can walk to a ton of restaurants and enjoy the local shopping. There's a convenient parking garage under the hotel that you...More

2  Thank suzybc14
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 18 January 2015

I am delighted that you enjoyed your visit with us! We look forward to serving you on your next visit to Asheville! Warmly, Jamie Bratcher Guest Service Manager jbratcher@hlihotels.com

Reviewed 16 January 2015

Checking in was awkward-- not sure of the front desk guy was new or what. We've been Platinum members for over ten years, which is always acknowledged, at minimum verbally, but usually with a complimentary room upgrade when available. None of that happened here. My...More

1  Thank ThatJenny
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 18 January 2015

Thank you so much for taking the time to share your experience with us and the TripAdvisor community. We truly value our IHG Rewards Club members and I am so sorry that your experience did not reflect that. We are in the process of training...More

Reviewed 15 January 2015

Stayed here on a short business trip to Asheville. Location is great and hotel is very clean and cheerful. The rooms are nice with large bathrooms, spa inspired showers and laminate hardwoods in the rooms which seem a lot cleaner than carpet. Bed was comfortable....More

1  Thank Travelfun1181
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 18 January 2015

Thank you so much for your valuable feedback! I am thrilled that you enjoyed the excellent service provided by our team. Chef Eden at the oneFIFTYone Boutique Bar & Kitchen relishes any opportunity to custom-create vegetarian dishes for our guests. Let us know the next...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 156 - USD 417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 156 - USD 417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (428)
Room & Suite (329)
Dining (18)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Jennifer S
29 December 2017|
AnswerShow all 11 answers
Response from jlm129flo | Reviewed this property |
our king suite had a mini fridge. I can't remember if it had a microwave.
1
Vote
Drew9197
15 December 2017|
AnswerShow all 8 answers
Response from tptn8 | Reviewed this property |
We didn't have a balcony, but our room did have a large soaking tub and a shower. We had a King Executive.
1
Vote
Stephanie M
28 November 2017|
AnswerShow all 2 answers
Response from nqh1223 | Reviewed this property |
It's a pet friendly hotel so I assume yes but you may want to call them. It's a great property.
1
Vote
Room Tips
"Best views are from corner rooms on higher floors."
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"Ask for a non-pet floor!"
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"Penthouse suites are worth the price, not much more than regular room"
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"make sure you don't get a room next to the gym as the pounding on the treadmill is infuriating especially..."
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