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Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
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1,511 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Asheville Downtown
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Showing 1,502: English reviews
Reviewed 21 July 2014 via mobile

My daughter and I are currently spending 4 days at the Indigo in Asheville. While the room decor is nice it is definitely not well thought out. To charge our iPhones and iPad we must move furniture and unplug lights and the clock. There are no outlets nor charging stations near the desk (which is placed directly in front of...

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Helpful?
Thank Ellen W
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

I appreciate that you took the time to share your honest observations with us. Your feedback is truly invaluable in our quest to constantly improve our offerings. We hope you find accommodations that better suit your needs on your next visit to Asheville. Warmly, Jamie Bratcher Guest Service Manager

Wilmington
Reviewed 20 July 2014

We stayed in Asheville for a weekend and waited till the last minute to get a hotel. Hotel indigo was the only one with rooms left. It was pricey but worth it. The staff was friendly and we cannot rave enough about Andy, the bartender. He was fabulous! Would recommend this hotel.

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1Thank Smartsa
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for your kind words. Andy is truly a treasure, and we will gladly pass along your praise. We so look forward to serving you again in Asheville! Warmest Wishes, Jamie Bratcher Guest Service Manager

Weston, FL
Reviewed 15 July 2014

I've titled my review this way because we really liked this hotel very much, however, for my wife and I we couldn't understand why they didn't install soundproof windows as the hotel is right next to the highway. That said the service was great and our room was beautiful with the best views in the city(room 715). They need to...

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Thank dnb18
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for taking the time to share your observations with us. We are delighted that you enjoyed your stay so much, despite the noise disturbances you encountered. We are working on improving the sound-proofing in our rooms. Thank you once more for your kind words. Warm Regards, Jamie Bratcher Guest Service Manager

Savannah, Georgia
Reviewed 14 July 2014

This was our first trip to Asheville and we wanted to be able to walk around downtown. Found Hotel Indigo and we were completely thrilled with the entire experience. It is modern so you won't find the charm of a historic property. What you will get is excellent, friendly staff and one of the cleanest hotels we've been to (love...

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Thank Lorejoyce
Atlanta
Reviewed 14 July 2014

I traveled here by car with my son, his wife and my six year old grandson. We chose it because of the convenient downtown location. The staff at check in were not very organized and a little unprofessional. The lobby was not too impressive, and the entire hotel was not what we had expected. However, when we learned that the...

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1Thank kfg14
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We appreciate your feedback. Our hope is to provide a peaceful home-base for our guests while continuing to lesson our carbon footprint. We trust our team to serve our guests intuitively to ease the stresses of travel. I am so sorry that the Hotel Indigo was not what you were expecting. We certainly hope to have the opportunity to impress...

Cleveland, Ohio
Reviewed 13 July 2014

This hotel is right off of the freeway which made it perfect for me, as I came to it from The Highlands, NC, on may way BACK to Ohio! I was greeted by terrific people, my room was attended to by a sweet person, and i LOVED my end-of-the hall quiet, modern, room with a quiet air conditioner. I walked...

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Thank honeylazar4
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you for taking the time to share your thoughts with us. We are pleased you enjoyed the world-class service from our boutique hotel in downtown Asheville. We look forward to the opportunity to serve you on your next visit. Warmly, Jamie Bratcher Guest Service Manager

Morristown, Tennessee
Reviewed 12 July 2014

Great hotel with a fantastic location and an awesome restaurant. All foods were locally sourced and fresh. Room was comfortable and well appointed. Service was excellent. Parking is a bit tight, so probably not a place for a large truck or trailer. Walking distance to antique shopping and the Orange Peel is right around the corner and a couple blocks...

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Thank SooperJeenyus
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We are delighted that you had such an awesome experience with us in Asheville! For the convenience of any guests who may be uncomfortable navigating our parking garage, we have a professional valet service available. We look forward to serving you on your next visit! Warmly, Jamie Bratcher Guest Service Manager

Gulf Shores, Alabama
Reviewed 12 July 2014

Great location. Within walking distance to many restaurants and shops. Staff were excellent as were the accommodations. We were there for a family reunion and we all enjoyed our stay at the Hotel Indigo. Would love to stay there again!

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Thank BRBIM
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We are honored to have been able to help you and your family create memories in Asheville. Thank you for your kind words. We look forward to the next opportunity to serve you. Warm Regards, Jamie Bratcher Guest Service Manager

Indianapolis, Indiana
Reviewed 11 July 2014

We are huge fans of Hotel Indigo for several reasons such as their proximity to the downtown area, friendly staff and innovative approach to meeting the needs of their guests. This property did many of those things. Right off the interstaste and a 5 minute walk to the heart of downtown...the location was great. The staff was very friendly and...

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3Thank Mark O
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for taking the time to write us such a thorough review. The foundation of a good experience is a good night's sleep. I am so sorry that your sleep was disturbed. Please contact me directly at your earliest convenience. I would like to explore how we could have served you better. Warm Regards, Jamie Bratcher Guest...

Atlanta, Georgia
Reviewed 11 July 2014

I was in a bind when I needed to book 5 hotel rooms for 5 nights in Asheville last minute due to a death in the family during 4th of July week. I had folks arriving and leaving on different days, one sister who is afraid of elevators, etc. My usual choices for hotels were full so I called Hotel...

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2Thank n2exploring

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 

Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801-2616
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $220 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
#17 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Asheville Downtown staff and other travellers.
9 questions
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Pensacola, Florida
Mahwah, New Jersey
3 months ago
Selbyville, Delaware
VT
over a year ago

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Questions? Get answers from Hotel Indigo Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites on the upper floors are spacious and have tubs. The standard rooms have walk-in showers. Fun contemporary design features.”
738anitam, 25 Apr 2017 | Read review
“Views best on top floors”
Dinton, 17 Apr 2017 | Read review
“Higher floors have best views.”
VAcwp, 16 Mar 2017 | Read review
“In town facing room away from highway might be better, but noise was not an issue.”
vbn44, 7 Feb 2017 | Read review
“High cornor”
BOBandBECKY, 3 Feb 2017 | Read review
5 of 5