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Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
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1,500 Reviews from our TripAdvisor Community

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Showing 1,491: English reviews
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Charlottesville, Virginia
Reviewed 1 week ago

It was a very clean, somewhat haphazard modern decorating style. Front desk staff was helpful and nice. Just seemed like it should have been more for the price, but perhaps our experience was tinted by several rooms having an after party with some piercing voices that woke us up at 12:30 am, 2:15 (when they came back), and at 4:45...

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Thank Evan B
Reviewed 1 week ago

We stayed in a queen room on the Penthouse floor. The room was large, bathroom was amazing, and views were great. The furniture looks a little worn and the rug under the chair area was dirty. Definitely time to replace both. I did think the staff was helpful and the location was terrific.

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1Thank VAcwp
Pittsfield, Maine
Reviewed 3 weeks ago via mobile

Staff which greeted us were very nice and helpful, location was perfect to access downtown and has ascetically pleasing decor. Sadly when we walked into our room it smelled terrible and bathroom fan did not work. After we let the window open and room air out it was a much better situation. Loud construction the following morning was not a...

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1Thank tattooedtravelOT
Lexington, Virginia
Reviewed 3 weeks ago

The hotel itself was fine. But they have now implemented an unethical system that automatically charges you $18 per night for valet car service, whether or not you have a car, whether or not you park at the hotel. There is no other hotel in the country that does this. It is not explained at the front desk, just tacked...

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3Thank jeff32415
IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Dear jeff32415, Thank you for your review regarding your recent stay at the Hotel Indigo Asheville Downtown. I am glad to read you found your accommodation up to par. However, it is regrettable your stay was negatively affected by the valet parking fee. I would like to address this with you further. I have sent you a private message to...

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

In truth the Indigo is not my favorite brand "style" but it was a clean room and afforded us a comfortable stay. The water pressure in the shower was less than desired but the bed was comfy. The lobby area was under construction and the hotel itself is on the outer edge of all the downtown "happenings" so be prepared...

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1Thank mjorg2015
IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Hi mjorg2015, Thanks for leaving feedback about your recent stay at the Hotel Indigo Asheville Downtown. Friendly and comfortable accommodations is what we consistently aim to provide and that in mind, I am glad to know that you found our bedding condition and level of cleanliness to your liking. On the downside, I'm sorry for the inconvenience caused by the...

CLARKESVILLE
Reviewed 4 weeks ago via mobile

We spent one night here to enjoy a show at the US Cellular Center. Wonderful venue! The hotel is very nice, clean and friendly staff. There is only valet parking on site but the convenience of this hotels location is well worth paying the $18. Not to mention the friendliness and efficiency of the valet staff. The lobby/lounge area is...

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1Thank kdeanes
Greenville, South Carolina
Reviewed 21 February 2017

This hotel was very good, however it did not exceed expectations. Pros: Staff: The staff members were very polite and helpful. I told Hailey at check-in how interested I was in hotels and how picky I am about them. Also, Katie at check-out really shined a light on me during my stay. Lobby: The lobby area is really relaxing and...

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Thank TKHOTELREVIEW
Reviewed 17 February 2017 via mobile

Stayed there on a business trip. So close to everything downtown within walking distance. Hotel staff was so helpful and courteous. Was pleasantly surprised that the hotel was very pet friendly. Room was amazing comfortable bed great bathroom, beautiful views. Will definitely stay again.

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Thank Denissa J
Tampa, Florida
Reviewed 17 February 2017 via mobile

We try hard to stay in different places wherever we travel to and tinted new restaurants. Every once on a while we find it necessary to stay in the best place because the runner up just isn't that good. Asheville is that situation. Indigo is our go to hotel there because the runner up isn't close. Just watch their prices....

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Thank AsianFoodies
Reviewed 14 February 2017 via mobile

We stayed here on Saturday and Sunday this past weekend. Nice hotel, big corner room on 6th floor. It is within walking distance to shops, restaurants, and churches. Only draw back was bar was under construction. Would definitely stay here again. Front desk staff was super friendly and helpful.

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Thank Cindy G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 

Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801-2616
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $220 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
#17 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Asheville Downtown staff and other travellers.
9 questions
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Pensacola, Florida
Mahwah, New Jersey
2 months ago
Selbyville, Delaware
VT
over a year ago

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Questions? Get answers from Hotel Indigo Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have best views.”
 of 5 bubbles VAcwp, 16 Mar 2017 | Read review
“In town facing room away from highway might be better, but noise was not an issue.”
 of 5 bubbles vbn44, 7 Feb 2017 | Read review
“High cornor”
 of 5 bubbles BOBandBECKY, 3 Feb 2017 | Read review
“some road noise on rooms facing the highway, but not bad enough to keep you awake.”
 of 5 bubbles 133leej, 14 Jan 2017 | Read review
“The Penthouse is worth every penny”
 of 5 bubbles billirowell, 6 Jan 2017 | Read review
5 of 5