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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    27/11/2017 28/11/2017
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     3 people are viewing this hotel
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    USD 126*
    USD 138*
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “waffles” (60 reviews)
    “biltmore estate” (71 reviews)
    “room was clean” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Rooms
    27 Nov.28 Nov.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (876)
    There are newer reviews for Brookstone Lodge
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    351 - 355 of 873 reviews

    Reviewed 3 May 2015

    uncleanly, outdated, given a room that was not prepared, noisy street traffic, bugs, odors--carpeting in hallways, hope this review gets published as I can't understand the rating system, we checked out immediately after seeing bugs on the bed

    6  Thank goinplacesnow
    Response from rrw007, Manager at Brookstone LodgeResponded 27 May 2015

    Thank you for taking the time to provide us feedback. We are sorry you did not enjoy your stay. We utilize all guest reviews for training and improvement. Thanks again!

    Reviewed 30 April 2015 via mobile

    We stayed for one night with a tour group, and while it isn't a big name chain hotel, it compares with all the very expensive hotels. I have never stayed in a hotel that is as clean as this hotel, the bedding was so lovely...More

    Thank Annelikestotravel
    Response from rrw007, Manager at Brookstone LodgeResponded 2 May 2015

    It was great to read your review. Thank you so much for all of the positive feedback. Cleanliness is priority one at Brookstone Lodge. Our friendly staff work hard to ensure a good nights sleep at a great value. We hope to see you again.

    Reviewed 29 April 2015

    Firstly we were given the key to the wrong room. We just went into another couples room. That was sorted out. Secondly there are no toiletries in the bathroom Thirdly the wi fi internet is so slow. The staff have no idea what is going...More

    2  Thank SydneyAvidtraveller
    Response from rrw007, Manager at Brookstone LodgeResponded 2 May 2015

    We appreciate you taking the time to provide us feedback. We regret your stay was not as pleasant as we would like it to have been for you. Please call the hotel and speak with us as a Management team. We would love a chance...More

    Reviewed 28 April 2015

    Took a bus load of seniors here recently and had very good service, great staff, everything was in very good order, room assignments were perfect, very close to many functions and attractions. Breakfast was great with eggs, sausage, biscuits and gravy, waffles, plus lots of...More

    Thank Tom F
    Response from rrw007, Manager at Brookstone LodgeResponded 2 May 2015

    Thank you for a great review. We are so happy to exceed your expectations for your group stay. We enjoy being clean, friendly, and efficient for all of our guests. Thanks again!

    Reviewed 25 April 2015 via mobile

    The staff was friendly and kind. A problem did occur with our reservation but was quickly moved to an upgraded room at no extra charge. I highly recommend this place as your next stay. We stayed here a week and thoroughly enjoyed every minute of...More

    1  Thank Ethan J
    Response from rrw007, Manager at Brookstone LodgeResponded 2 May 2015

    It was great to read your review. We are happy you had a good time and look forward to your return.

    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,352 reviews
    #14 of 66 hotels in Asheville
    3.7 km
     
    The Residences at Biltmore
    1,228 reviews
    #26 of 66 hotels in Asheville
    2.9 km
     
    Doubletree Hotel Biltmore / Asheville
    1,440 reviews
    #11 of 66 hotels in Asheville
    2.3 km
     
    Hampton Inn Asheville - Tunnel Road
    1,559 reviews
    #7 of 66 hotels in Asheville
    3.6 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • USD 123 - USD 216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Priceline, Hotwire, Orbitz, Cheap Tickets, getaroom.com, Evoline ltd and Cancelon so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
    Add Photo Photos
    Traveller (121)
    Room & Suite (82)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (85)
    Bathroom (13)
    Nearby
    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,352 reviews
    3.66 km away
     
    The Residences at Biltmore
    1,228 reviews
    2.89 km away
     
    Hampton Inn Asheville - Tunnel Road
    1,559 reviews
    3.60 km away
     
    Doubletree Hotel Biltmore / Asheville
    1,440 reviews
    2.27 km away
     
    Nearby Restaurants
    Juicy Lucy's Burger Bar & Grill
    454 reviews
    1.53 km away
    Sweeten Creek Brewing
    47 reviews
    1.40 km away
    Red Radish To Go Asheville
    6 reviews
    1.39 km away
    Bojangles
    15 reviews
    1.54 km away
    Nearby Attractions
    Biltmore Village
    778 reviews
    2.36 km away
    Cathedral Of All Souls
    91 reviews
    2.38 km away
    Asheville's Fun Depot
    205 reviews
    .15 km away
    French Broad River Brewery
    64 reviews
    2.04 km away
    Ask a question
    Questions & Answers
    Christyfaith
    21 May 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes

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