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Brookstone Lodge

4 Roberts Rd, Asheville, NC 28803-8613
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE USD 9 USD 95*USD 85*
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Traveller (116)
Room & Suite (37)
Dining (11)
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09/04/2017 10/04/2017
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    Overview

    • Excellent37%
    • Very good35%
    • Average17%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “waffles” (64 reviews)
    “straight shot” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews waffles biltmore estate straight shot room was clean conference room continental breakfast indoor pool hot tub place to sleep king room off the highway convenient location waffle maker will stay there again front desk staff the staff was friendly and helpful short drive pillows cereal granite
    Reviewed 6 May 2015 via mobile

    We are currently staying on the third floor. The room is quiet. We are staying in a single "queen" room. The bed seems smaller than a queen. It is very hard and uncomfortable. The pillows feel like rocks. The room is updated and looks nice....More

    Helpful?
    Response from Marcie C, Public Relations Manager at Brookstone Lodge

    Thank you for taking the time to review your visit here. We appreciate your honest feedback. We are constantly striving to improve our guest experience and will take your suggestions into consideration. We are glad you chose to stay here during your visit to Asheville,...

    Reviewed 5 May 2015 via mobile

    Bugs bugs bugs. I had my room changed because of stink bugs and the next room had them. The manager said the rooms were clean and their was nothing he could do. Very cold personality.Can't understand the good reviews.

    Helpful?
    Response from Marcie C, Public Relations Manager at Brookstone Lodge

    We are sorry that your stay here did not meet your expectations. We take all reviews into consideration as an ongoing part of our commitment to constantly improve upon the guest experience. Thank you for taking the time to provide this feedback to us.

    Reviewed 4 May 2015

    My husband and I stayed here for a few nights to see the Downton Abbey costume display at Biltmore. It is close and easy to get to Biltmore. It is also close and easy to access a number of good restaurants. The room was spacious,...More

    Helpful?
    Response from rrw007, Manager at Brookstone Lodge

    Thank you so much for all of the wonderful comments. We are glad you enjoyed your stay with us.

    Reviewed 3 May 2015

    Staff was very helpful and friendly. The room was clean and seemed newly renovated. The heated pool and hot tub were wonderful. We had a room on the fourth floor on the backside of hotel which bordered the highway. Traffic noise was terrible. Woke us...More

    Helpful?
    Response from rrw007, Manager at Brookstone Lodge

    Thank you for taking time to review us. We appreciate all of your positive comments.

    Reviewed 3 May 2015

    uncleanly, outdated, given a room that was not prepared, noisy street traffic, bugs, odors--carpeting in hallways, hope this review gets published as I can't understand the rating system, we checked out immediately after seeing bugs on the bed

    Helpful?
    Response from rrw007, Manager at Brookstone Lodge

    Thank you for taking the time to provide us feedback. We are sorry you did not enjoy your stay. We utilize all guest reviews for training and improvement. Thanks again!

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (116)
    Room & Suite (37)
    Dining (11)
    Pool & Beach (5)
    Nearby
    Nearby Restaurants
    Juicy Lucy's Burger Bar & Grill
    398 reviews
    1.53 km away
    Sweeten Creek Brewing
    36 reviews
    1.39 km away
    Bojangles
    9 reviews
    1.53 km away
    IHOP
    32 reviews
    1.19 km away
    Nearby Attractions
    New Morning Art Gallery
    269 reviews
    2.48 km away
    Biltmore Village
    647 reviews
    2.36 km away
    Cathedral Of All Souls
    72 reviews
    2.33 km away
    Antique Tobacco Barn
    166 reviews
    2.42 km away
    Questions & AnswersAsk a question
    LisetteT
    Are they dog friendly? Can you walk to Asheville?
    12 November 2016|
    Answer Show all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    How far is it to Biltimore Estates and Ashville?
    12 July 2016|
    Answer Show all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Tracy C
    What restaurants are close by?
    5 April 2016|
    Answer Show all 6 answers
    Response from Meribethcakes | Reviewed this property |
    None! There are no shops or restaurants within walking distance.
    0
    Votes
    Room Tips
    "Loud street"
    Nancy B, 2 months agoRead review
    "Book as soon as you know your coming to assure the room you want."
    shelby67, 2 months agoRead review
    "Ask for the top floor, always quiet."
    Kim T, 2 months agoRead review
    "Stay away from the highway side unless you like race track noise."
    anthony s, 5 months agoRead review
    "odd numbered room are better."
    Angela H, 5 months agoRead review
    "Our room was very spacious and accommodated 3 people easily."
    rockhound63, 5 months agoRead review
    "Make plans to eat breakfast elsewhere if you are wanting a full breakfast."
    garyvnichols, 5 months agoRead review
    "Ask for a room facing the parking lot."
    Marlene H, 6 months agoRead review
    "I'm not sure there is a good room - No wi-fi throughout the property"
    Matthew P, 6 months agoRead review
    "They have only a few rooms with 2 queen beds plus a pull out couch."
    henno101, 8 months agoRead review