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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
This hotel was supremely priced for the accomodations provided. It was SO clean. The breakfast was amazing. Everything was fresh and delicious. The lobby with the dual fireplace was beautiful and cozy. All of the staff were helpful and kind.
The beds were nothing stellar,...More
Thank Larie T
Response from 181omarra, Area Manager at Brookstone LodgeResponded 30 January 2017
I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay and the hotel was very clean. I sincerely apologize the beds and the removal of the Jacuzzi didn't...More
Bed uncomfortable. Pillows small. Breakfast bad, waffles ok. Hair on floor of bathroom and tub. Soap dispenser out. I will not stay here again.
Noise from street loud. I had earplugs and still could not sleepMore
1 Thank Nancy B
Management response:Responded 25 January 2017
I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described you encountered while staying at our hotel is unacceptable, and I sincerely apologize for...More
We were looking for an indoor pool and hot tub for our family. Unfortunately, this hotel has removed the hot tub, which was a bummer We for the adults. The room was nice but quite small. The price was good, just disappointed in the pool...More
1 Thank EmilieCamilleRalston
Management response:Responded 24 January 2017
I received a copy of your review, and wanted to take a moment to personally respond. I was happy to read the room was nice. I was disheartened to read the size of the room and the removal of the hot tub didn't...More
We were staying in Asheville to go to biltmore estate and we looked for hotels close. The hotels we found were DOUBLE or TRIPLE what we paid for this room and we were less than2 miles from the entrance to biltmore. This hotel is newer,...More
Management response:Responded 20 January 2017
I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay and the staff was polite and helpful. We continually work to improve our hotel; I appreciate you providing...More
Looks like there have been some cut backs here. No laundry bags in rooms. Lighting was terrible in the rooms, carpet was dirty, and pillows like rocks. Staff was not very enthuastic. Overall it was a good value that included entry to Biltmore Estate.More
3 Thank MIMaryandSteve
Management response:Responded 12 January 2017
Thank you for taking the time to review our hotel. I was thrilled to read the staff was great and the hotel was convenient to Biltmore, however; I was disheartened to read the pillows, cleanliness and staff welcoming didn’t meet your expectations. I...More
USD 125 - USD 225 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
Number of rooms
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