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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 138*
    USD 126*
    SAVE USD 12
    USD 138*
    USD 138*
    Traveller (117)
    Room & Suite (79)
    Dining (12)
    Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
    1,933 reviews
    #9 of 66 hotels in Asheville
     
    Clarion Inn Biltmore Village
    475 reviews
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    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,300 reviews
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    Baymont Inn & Suites Asheville/biltmore
    1,777 reviews
    #24 of 66 hotels in Asheville
     
    Overview
    • Excellent40%
    • Very good35%
    • Average17%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “waffles” (64 reviews)
    “straight shot” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
    All hotel details
    Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
    1,933 reviews
    #9 of 66 hotels in Asheville
     
    Clarion Inn Biltmore Village
    475 reviews
    #32 of 66 hotels in Asheville
     
    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,300 reviews
    #14 of 66 hotels in Asheville
     
    Baymont Inn & Suites Asheville/biltmore
    1,777 reviews
    #24 of 66 hotels in Asheville
     
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (861)
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    There are newer reviews for Brookstone Lodge
    See the most recent reviews

    31 - 35 of 858 reviews

    Reviewed 29 January 2017

    This hotel was supremely priced for the accomodations provided. It was SO clean. The breakfast was amazing. Everything was fresh and delicious. The lobby with the dual fireplace was beautiful and cozy. All of the staff were helpful and kind. The beds were nothing stellar,...More

    Thank Larie T
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 30 January 2017

    Dear Larie, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay and the hotel was very clean. I sincerely apologize the beds and the removal of the Jacuzzi didn't...More

    Reviewed 24 January 2017

    Bed uncomfortable. Pillows small. Breakfast bad, waffles ok. Hair on floor of bathroom and tub. Soap dispenser out. I will not stay here again. Noise from street loud. I had earplugs and still could not sleepMore

    1  Thank Nancy B
    Management response:Responded 25 January 2017

    Dear Nancy, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described you encountered while staying at our hotel is unacceptable, and I sincerely apologize for...More

    Reviewed 23 January 2017 via mobile

    We were looking for an indoor pool and hot tub for our family. Unfortunately, this hotel has removed the hot tub, which was a bummer We for the adults. The room was nice but quite small. The price was good, just disappointed in the pool...More

    1  Thank EmilieCamilleRalston
    Management response:Responded 24 January 2017

    Dear Emilie, I received a copy of your review, and wanted to take a moment to personally respond. I was happy to read the room was nice. I was disheartened to read the size of the room and the removal of the hot tub didn't...More

    Reviewed 19 January 2017 via mobile

    We were staying in Asheville to go to biltmore estate and we looked for hotels close. The hotels we found were DOUBLE or TRIPLE what we paid for this room and we were less than2 miles from the entrance to biltmore. This hotel is newer,...More

    Thank itsawonderfulllife
    Management response:Responded 20 January 2017

    Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay and the staff was polite and helpful. We continually work to improve our hotel; I appreciate you providing...More

    Reviewed 10 January 2017

    Looks like there have been some cut backs here. No laundry bags in rooms. Lighting was terrible in the rooms, carpet was dirty, and pillows like rocks. Staff was not very enthuastic. Overall it was a good value that included entry to Biltmore Estate.More

    3  Thank MIMaryandSteve
    Management response:Responded 12 January 2017

    Dear Mary, Thank you for taking the time to review our hotel. I was thrilled to read the staff was great and the hotel was convenient to Biltmore, however; I was disheartened to read the pillows, cleanliness and staff welcoming didn’t meet your expectations. I...More

    Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
    1,933 reviews
    #9 of 66 hotels in Asheville
     
    Clarion Inn Biltmore Village
    475 reviews
    #32 of 66 hotels in Asheville
     
    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,300 reviews
    #14 of 66 hotels in Asheville
     
    Baymont Inn & Suites Asheville/biltmore
    1,777 reviews
    #24 of 66 hotels in Asheville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 125 - USD 225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and Evoline ltd so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveller (117)
    Room & Suite (79)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (84)
    Bathroom (12)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Christyfaith
    21 May 2017|
    Answer Show all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    Answer Show all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    Answer Show all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "Don't stay untill the rooms are redone"
    Read review
    "Stay away from Brookstone Lodge ..it's over priced outside is very deceiving.. Try quality inn or other."
    Read review
    "Room with two beds had more space than with king size bed."
    Read review
    "Happy with the 4th Floor"
    Read review
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