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We're Marriott diehards, staying at aloft (yay SPG merger!!) and walked over to AC to check it out. The elevator ride up to the top floor open bar was RIDICULOUS. Staff getting on and off for the rear entrance service floors. Finally got to top,...More
This hotel has a beautiful lobby and amazing roof top, with great views,and good downtown location, but that's really all it has going for it. I would like my room to be as nice as the lobby and rooftop were but they are seriously lacking,...More
Nice rooms. Elevators are slow at times. Good parking in building. Great roof top bar. Ideal location to walk Asheville. Girls at the reception are helpful with recommendations on where to go and there are many great restaurants very close by.
The elevator situation is ridiculous. You spend half your time here waiting on an available elevator. Then they don’t display whether they are going up or down on certain floors. The AC was inconsistent in the room.More
Thank Charles C
Response from Liz R, Guest Services Supervisor at AC Hotel Asheville DowntownResponded 6 days ago
Hello Charles C!
Thank you for staying at the AC Hotel Asheville Downtown. We hope you enjoyed your time in our wonderful city. We sincerely appreciate your feedback and are working towards improving some of the slow downs we are experiencing during the busy weekends....More
Location perfect. Room size is fine. Built in 2017, so looks new and clean. Photos on Marriott site are accurate. Mini-fridge in room, long bench for suitcases, no closet or drawers to speak of, only small hanging rod. Well run, with pleasant staff including housekeeping....More
1 Thank anonymousdiner2017
Response from Liz R, Guest Services Supervisor at AC Hotel Asheville DowntownResponded 1 week ago
Thank you so much for taking the time to share your feedback about your experience at the AC Hotel. We are glad to hear that you had pleasant interactions with our wonderful staff, and enjoyed the fact that our hotel is so new!...More
Response from Philip S | Property representative |
Good day! We welcome children of all ages to our breakfast offering, our dinner tapas selection, and our kitchen is happy to accommodate any dietary preferences. Though it should be noted that in the late evening hours... More
Good day! We welcome children of all ages to our breakfast offering, our dinner tapas selection, and our kitchen is happy to accommodate any dietary preferences. Though it should be noted that in the late evening hours Capella on 9 is very much a lounge experience (craft cocktail centric, live music, darker ambiance) which may or may not be suitable depending on your preferences. I hope this helps answer your question!