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Courtyard Asheville

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232 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Asheville, North Carolina
Reviewed 2 weeks ago

Newer version of Marriott's courtyard brand. It is well done. Rooms, clean and well appointed. Comfy beds - very important. Staff were very personable. Wish courtyard had free breakfast. Bought breakfast for a reasonable price. Hearty portions and decent price but free is always better for me! I will be back.

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Helpful?
Thank Travelandenjoyliving
Lawrenceville, Georgia
Reviewed 2 weeks ago

I had a Marriott gift card and decided to use it at this Courtyard to visit the Biltmore. The room was very nice. I think they should offer a free breakfast (I am cheap). The one complaint we had was that most of the electrical outlets were too loose to keep our cell phone chargers plugged in. We had to...

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Helpful?
Thank Henry R
Management response:

Thank you for letting us know about your recent stay at the Courtyard by Marriott Asheville. We appreciate your feedback and thank you for staying with us during your trip to Asheville. I want to apologize for the outlets in your room not holding your chords in place effectively. I am thrilled to hear that you enjoyed the shower and...

Atlanta, Georgia
Reviewed 5 weeks ago

Great feel, clean, excellent location. The hotel is on top of a large hill next to many restaurants and other hotels just off of Tunnel Road in Asheville near the mall and close to Downtown. You would need an Uber or Taxi to get you to downtown if you want to drink but if you are gong to walk to...

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Helpful?
1Thank thunderheadprod
AshevilleCourtyardGM, Manager at Courtyard Asheville, responded to this review

Thank you so much for taking the time to post on tripadvisor and share your experience with us! We do love our location as well and yes, a quick uber ride can get you downtown to enjoy yourself and bring you safely back! We hope to see you back again in the near future!

Atlanta
Reviewed 8 February 2017

Stayed here for a soccer tournament. The hotel was clean and staff very nice. Although the hotel was somewhat updated it just wasn't as nice and new as others. We tried two different rooms and they both smelled VERY musty. My daughter has a mold sensitivity and after the first night she was congested and coughing which is her usual...

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Helpful?
1Thank kpb2424
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for sharing your experience with us on Tripadvisor! We remember having your soccer group in here for the weekend and sincerely appreciate your business. Our hotel is being completely renovated in less than a year and we will have a brand new look! We sincerely hope that you came back and check us out!

Concord, North Carolina
Reviewed 7 February 2017

Disclaimer: I am a road warrior and Marriott Platinum Elite level, my standards are based off of staying at between 20-30 properties a year. Upon checking in at the front desk, where I was greeted and extended great service, I was upgraded (on request) to a 1 Bedroom suite instead of the standard room. I was happy with the service...

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Helpful?
1Thank Shaynes704
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

We sincerely appreciate you taking the time to share your feedback with us about your stay! We do have a complete renovation scheduled within a year and are looking forward to a brand new look. I sincerely hope that you consider staying with us again in the future.

Reviewed 3 February 2017

The room was acceptable and basically clean. The glass door that separated the elevator and ice machine from the guest rooms was a nice touch - we didn't hear either one. We booked through trip advisor and prepaid - so I thought it was odd the front desk asked for a credit card when we checked in. When I went...

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1Thank Valerie M
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for sharing this experience with us! Please know that standard hotel policy is to authorize a hold just in case of incidentals. This is not a policy that is unique to our hotel however I am truly sorry that it inconvenienced and negatively impacted your stay. Normally, a bank takes 3-5 days to release an authorization hold, however,...

Ocala, Florida
Reviewed 30 January 2017

I stayed here for a few nights during a recent business trip. Certainly up to the standards of the Ctyd. I liked the Carrabas right next door. The pool and gym were a welcome comfort on the road. I would recommend this hotel to any traveler.

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Helpful?
Thank jrwshngtn
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for sharing your feedback! I love our location as well! We look forward to serving you in the future!

Fort Lauderdale, Florida
Reviewed 30 January 2017

I've rarely stayed where the staff was this warm and welcoming - and not paid $400/nite! Everyone went out of their way to answer questions, be accommodating and make sure I was comfortable. Carmen is a gem!!! Definitely employee of the year! Bistro has a nice selection of food, cooked well. Wines are nice (considering this is a lobby bistro).

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Thank JoCarol R
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for taking the time to write this commentary on Tripadvisor! We love hearing how our staff made connections with our guests. Carmen is truly an asset to our company and we appreciate you sharing your experience with us so that we can share this with her! Comments like yours is what motivates our team to work harder and...

Augusta, Maine, United States
Reviewed 15 January 2017

The hotel was great for the price. Cleanliness was great. The staff were all very helpful and friendly. The reservation desk was friendly in person and on the phone. Customer service was definitely a priority.

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Helpful?
Thank Lisa H
Christina H, General Manager at Courtyard Asheville, responded to this review

Thank you so much for taking the time to share your experience with us! Thank you for noticing that we strive for great customer service! Glad you enjoyed your stay and we hope to see you again in the future!

Toronto
Reviewed 13 January 2017

We visited it exactly on January 1, 2017. We had a perfect first impression from the receptionist. Because we traveled with 2 children, she offered us a large room. We asked and she showed us the firepit and how it works. We spent really nice time later around the firepit. The water in the pool was not warm enough but...

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Helpful?
Thank margipan
Christina H, General Manager at Courtyard Asheville, responded to this review

I'm so glad to hear that we could help make your family trip a special one! We love the firepit as well and I wanted to let you know that we have ordered new cushions for them that are shipping in one week! Just in time for those chilly early spring mornings! We hope you can come back and enjoy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Courtyard Asheville

Address: One Buckstone Place, Asheville, NC 28805-1807
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $170 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott
Hotel Style:
#28 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Asheville staff and other travellers.
4 questions
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Vinton, Virginia, United States
over a year ago
Vinton, Virginia, United States
over a year ago
Hillsborough, North Carolina
over a year ago

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Questions? Get answers from Courtyard Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise was not an issue but I suggest asking for rooms that are not on the side which has the freeway.”
 of 5 bubbles Travelandenjoyliving, 13 Mar 2017 | Read review
“All rooms seem quiet”
 of 5 bubbles thunderheadprod, 22 Feb 2017 | Read review
“Don't waste money on Suite, the furniture is missing or minimal.”
 of 5 bubbles Shaynes704, 6 Feb 2017 | Read review
“Ask for one with mountain view”
 of 5 bubbles jocarolr, 29 Jan 2017 | Read review
“For more travelers choose a room with a sofa”
  • Clean and nice
  • The TV
  • The room
  • Clean and nice
  • The room with the sofa
 of 5 bubbles margipan, 13 Jan 2017 | Read review
5 of 5