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Holiday Inn Express Asheville

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Holiday Inn Express Asheville
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472 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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Reviewed 3 days ago NEWvia mobile

Getting remodeled which is good. Needed it. The building is showing is age. Luckily we did get a renowned room. The new furniture is a improvement but WOW the lights are over the top bright. Too bright for a typical bathroom and room. Both were crazy bright. We stay at these alot and never have I seen them this bright....

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Helpful?
Thank Terra Helman D
Leland, North Carolina
Reviewed 1 week ago

This is the second time staying at this hotel. It appears they are working on some updates which it needs. That being said it always provides us with a quiet and clean room. Amenities are average as far as toiletries but plenty of towels and pillows. Biggest problem with the room has been, both times, they need to replace or...

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Helpful?
Thank beachlovernc2015
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your recent stay. We are pleased you found our rooms quiet and clean.As you noted, we are in process of a major renovation that should improve the quality of our guest accommodations.We hope you can stay with us again in the future and enjoy our upgraded rooms.

Leeds, United Kingdom
Reviewed 1 week ago

Stayed at this hotel while on a business trip to Asheville. The hotel is located near the outlet mall and next to the I-26 freeway. It is a good budget hotel with clean, large rooms and comfy beads. Breakfast is included in the room rate. My only complaint would be that the heating and cooling units are a bit loud,...

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Helpful?
Thank Sven J
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for your recent stay with us.We are happy you found our rooms clean and comfortable.The issue that you mentioned will be addressed by our manager. we do appreciate your feedback and will continue to use the suggestions we receive to improve our service to our guest.

Reviewed 1 week ago via mobile

We stayed here while visiting the Biltmore for its Candlelight Christmas. It was clean and had a very comfortable bed. If you are military, you get a discount on your room. Location is right in front of the Asheville Outlets, so if you want to go shopping there you are in a prime spot. To get to Biltmore only took...

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Helpful?
Thank Anna B
Needham, Massachusetts
Reviewed 2 weeks ago

This is a typical Holiday Inn Express. Basic but very clean and comfortable. Continental breakfast was OK. If you want a good breakfast go to a restaurant down the street. Good location. Was about 5 miles to the Biltmore Estate and la little less to the Asheville shopping district. Casual restaurants within about 1/4 mile.

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Helpful?
Thank kmbsold
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for staying with us.We enjoyed having you and we look forward to your next visit with us. Thank You.

Columbia, South Carolina
Reviewed 3 weeks ago

We spent two nights here and enjoyed our stay. Hotel was clean, rooms were comfortable, staff was friendly. Loved the location of being right off the interstate for us. You are about a 5 minute drive (if that) to the entrance of the Blue Ridge Parkway. We got in the car and took a beautiful drive up there with wonderful...

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Helpful?
Thank 70sgirl
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for your review of our hotel.I am pleased to hear that you enjoyed your stay with us and that you feel you received great service.we look forward to see you again in near future. Sincerely, Ellen Pettigrew, Director of Sales

Reviewed 3 weeks ago via mobile

Hotel was in process of renovating but this caused no disruption to our visit. Everything was clean. Bed was very uncomfortable; mattress was thin and worn. Duct tape around carpet in elevator. Breakfast had good cinnamon rolls but that's it. Staff was inconsistent. Some were friendly, some didn't even respond to a "hello." Maybe things will be better after renovation.

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Helpful?
Thank kds0242
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your review of our hotel.We appreciate your recognition of our renovation status and are glad your visit was not disrupted other than the appearance of duct tape in the elevator.Your other concerns will be shared with our Manager.We hope you can join us again after our renovations is complete and enjoy our upgraded accommodations.

Miami, Florida
Reviewed 4 weeks ago

We always stay at Holiday Inn Express and this is the only one I have rated average. When we arrived there was construction on the 3rd floor we were on the first floor and it was really loud. To be fair the construction stopped early and during the weekend there wasn't any. The included breakfast was the same as other...

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Helpful?
Thank Rosi M
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your feedback regarding your recent stay.We appreciate your loyalty and regret your experience was less than satisfactory for you.The items you have mentioned will be addressed with our Manager.We hope you can return after our renovations are complete and find our accommodations much more pleasant.

Reviewed 4 weeks ago

While I didn't have as much time to be Wowed like my last stay here, it was so much nicer than my 3 star rating where I was traveling from in RDU, I should be able to rate this one a 6 star - or go back to my 3 star and make it a 2 star. It was 3...

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Helpful?
Thank charlesf930
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for your review of our hotel.I am pleased to hear you enjoyed your stay with us and that you received great service. WE hope to see you again soon! Sincerely, Ellen Pettigrew

Reviewed 11 February 2017 via mobile

My wife and I love to travel, we decided for Valentines Day to take each other to Asheville. My wife booked the hotel for he weekend and we decided to just getaway and enjoy each others company. The hotel is located close to the outlets and a lot of restaurants. Our room was clean and spacious, very affordable for the...

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Helpful?
1Thank Kenneth R
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I will pass your wonderful comments along to David! Best Regards, Ellen Pettigrew

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Whether you re coming to Asheville for business or just for pleasure, relax in our warmly decorated hotel conveniently located to all of Asheville s major interstates, area attractions and just minutes from downtown. Relax at the Holiday Inn Express Hotel & Suites in our large atrium lobby with a cozy fireplace or enjoy our Jacuzzi spa after working out in our fitness center, outside track or outdoor pool. The Holiday Inn Express Hotel & Suites offers a complimentary Hot continental breakfast in the morning and freshly baked cookies and beverage in the afternoon. At the Holiday Inn Express Hotel & Suites we offer a variety of packages for groups to the individual traveler including the Biltmore Estate, NC Arboretum, Blue Ridge Parkway, Chimney Rock Park plus golf, white water rafting and downtown shopping adventures. Catch up for work or pleasure at our two complimentary 24 hour business centers with printers or bring your laptop and take advantage of our free high speed wireless internet access. The Holiday Inn Express Hotel & Suites is an excellent choice for your next meeting. Our meeting room can accommodate up to 36 people and we have available A/V equipment and a variety of catering menus. Our hotel offerstour operator, group, AAA and Senior discounted rates! ... more   less 

Additional Information about Holiday Inn Express Asheville

Address: 1 Wedgefield Drive, Asheville, NC 28806-2225
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $173 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Asheville 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall
Hotel Style:
#16 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Asheville staff and other travellers.
8 questions
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Raeford, North Carolina
6 months ago
Melbourne, Florida
over a year ago
Island of Hawaii, Hawaii
Kalamazoo, Michigan
over a year ago

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Questions? Get answers from Holiday Inn Express Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back away from check in would be preferred but generally a very quiet hotel even when busy”
 of 5 bubbles beachlovernc2015, 19 Mar 2017 | Read review
“breakfast was also very good..biscuit and gravy. sausage and eggs,,,yum!”
 of 5 bubbles katiesmom426, 15 Dec 2016 | Read review
“Rooms to the front of the hotel are quieter.”
 of 5 bubbles Kwidofir, 14 Dec 2016 | Read review
“5th floor rooms are nice”
 of 5 bubbles AndrewHomaha, 23 Nov 2016 | Read review
“Our room was on the main entrance side, 2nd floor, room was quiet and comfortable.”
 of 5 bubbles mlrola, 17 Nov 2016 | Read review
5 of 5