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Holiday Inn Express Asheville

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Holiday Inn Express Asheville
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474 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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San Francisco Bay Area
Reviewed 4 days ago NEWvia mobile

The friendly staff had our keys ready on arrival--excellent! All hotels should do this! Our room was newly renovated, looked great, and had plenty of lighting. It did have a bit of a funky smell, which was likely new paint, carpet glue, offgassing, or a combination thereof. The layout was smart with nice, new furnishings. The bed was comfortable and...

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Helpful?
Thank RoadWrangler
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your great comments. We are so glad you chose our hotel. We look forward to your return. Best, Ellen Pettigrew, Manager

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

We stayed here visiting from the UK. We were on the top floor on the back of the hotel without a balcony but had the piece away from the main road. The rooms have been just refurbished. The bedroom is big with Two king beds and flat screen TV. There is a very small gym facility with indoor jacuzzi and...

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Helpful?
Thank nigel C
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your great comments. We hope to see you again soon! Ellen Pettigrew, Manager

Reviewed 4 weeks ago via mobile

Getting remodeled which is good. Needed it. The building is showing is age. Luckily we did get a renowned room. The new furniture is a improvement but WOW the lights are over the top bright. Too bright for a typical bathroom and room. Both were crazy bright. We stay at these alot and never have I seen them this bright....

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Helpful?
1Thank Terra Helman D
ejpettigrew, Manager at Holiday Inn Express Asheville, responded to this review

Thank you for staying at our hotel. I apologize for the condition of our hotel under renovation. I hope you come back soon as we will have a refreshed hotel. Best, Ellen Pettigrew

Leland, North Carolina
Reviewed 20 March 2017

This is the second time staying at this hotel. It appears they are working on some updates which it needs. That being said it always provides us with a quiet and clean room. Amenities are average as far as toiletries but plenty of towels and pillows. Biggest problem with the room has been, both times, they need to replace or...

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Helpful?
Thank beachlovernc2015
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your recent stay. We are pleased you found our rooms quiet and clean.As you noted, we are in process of a major renovation that should improve the quality of our guest accommodations.We hope you can stay with us again in the future and enjoy our upgraded rooms.

Leeds, United Kingdom
Reviewed 19 March 2017

Stayed at this hotel while on a business trip to Asheville. The hotel is located near the outlet mall and next to the I-26 freeway. It is a good budget hotel with clean, large rooms and comfy beads. Breakfast is included in the room rate. My only complaint would be that the heating and cooling units are a bit loud,...

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Helpful?
Thank Sven J
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for your recent stay with us.We are happy you found our rooms clean and comfortable.The issue that you mentioned will be addressed by our manager. we do appreciate your feedback and will continue to use the suggestions we receive to improve our service to our guest.

Reviewed 17 March 2017 via mobile

We stayed here while visiting the Biltmore for its Candlelight Christmas. It was clean and had a very comfortable bed. If you are military, you get a discount on your room. Location is right in front of the Asheville Outlets, so if you want to go shopping there you are in a prime spot. To get to Biltmore only took...

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Thank Anna B
Needham, Massachusetts
Reviewed 12 March 2017

This is a typical Holiday Inn Express. Basic but very clean and comfortable. Continental breakfast was OK. If you want a good breakfast go to a restaurant down the street. Good location. Was about 5 miles to the Biltmore Estate and la little less to the Asheville shopping district. Casual restaurants within about 1/4 mile.

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Helpful?
Thank kmbsold
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for staying with us.We enjoyed having you and we look forward to your next visit with us. Thank You.

Columbia, South Carolina
Reviewed 6 March 2017

We spent two nights here and enjoyed our stay. Hotel was clean, rooms were comfortable, staff was friendly. Loved the location of being right off the interstate for us. You are about a 5 minute drive (if that) to the entrance of the Blue Ridge Parkway. We got in the car and took a beautiful drive up there with wonderful...

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Helpful?
Thank 70sgirl
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you so much for your review of our hotel.I am pleased to hear that you enjoyed your stay with us and that you feel you received great service.we look forward to see you again in near future. Sincerely, Ellen Pettigrew, Director of Sales

Reviewed 4 March 2017 via mobile

Hotel was in process of renovating but this caused no disruption to our visit. Everything was clean. Bed was very uncomfortable; mattress was thin and worn. Duct tape around carpet in elevator. Breakfast had good cinnamon rolls but that's it. Staff was inconsistent. Some were friendly, some didn't even respond to a "hello." Maybe things will be better after renovation.

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Helpful?
1Thank kds0242
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your review of our hotel.We appreciate your recognition of our renovation status and are glad your visit was not disrupted other than the appearance of duct tape in the elevator.Your other concerns will be shared with our Manager.We hope you can join us again after our renovations is complete and enjoy our upgraded accommodations.

Miami, Florida
Reviewed 24 February 2017

We always stay at Holiday Inn Express and this is the only one I have rated average. When we arrived there was construction on the 3rd floor we were on the first floor and it was really loud. To be fair the construction stopped early and during the weekend there wasn't any. The included breakfast was the same as other...

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Helpful?
1Thank Rosi M
ejpettigrew, Director of Sales at Holiday Inn Express Asheville, responded to this review

Thank you for your feedback regarding your recent stay.We appreciate your loyalty and regret your experience was less than satisfactory for you.The items you have mentioned will be addressed with our Manager.We hope you can return after our renovations are complete and find our accommodations much more pleasant.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Whether you re coming to Asheville for business or just for pleasure, relax in our warmly decorated hotel conveniently located to all of Asheville s major interstates, area attractions and just minutes from downtown. Relax at the Holiday Inn Express Hotel & Suites in our large atrium lobby with a cozy fireplace or enjoy our Jacuzzi spa after working out in our fitness center, outside track or outdoor pool. The Holiday Inn Express Hotel & Suites offers a complimentary Hot continental breakfast in the morning and freshly baked cookies and beverage in the afternoon. At the Holiday Inn Express Hotel & Suites we offer a variety of packages for groups to the individual traveler including the Biltmore Estate, NC Arboretum, Blue Ridge Parkway, Chimney Rock Park plus golf, white water rafting and downtown shopping adventures. Catch up for work or pleasure at our two complimentary 24 hour business centers with printers or bring your laptop and take advantage of our free high speed wireless internet access. The Holiday Inn Express Hotel & Suites is an excellent choice for your next meeting. Our meeting room can accommodate up to 36 people and we have available A/V equipment and a variety of catering menus. Our hotel offerstour operator, group, AAA and Senior discounted rates! ... more   less 

Additional Information about Holiday Inn Express Asheville

Address: 1 Wedgefield Drive, Asheville, NC 28806-2225
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $182 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Asheville 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall
Hotel Style:
#16 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Asheville staff and other travellers.
8 questions
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Raeford, North Carolina
7 months ago
Melbourne, Florida
over a year ago
Island of Hawaii, Hawaii
Kalamazoo, Michigan
over a year ago

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Questions? Get answers from Holiday Inn Express Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back away from check in would be preferred but generally a very quiet hotel even when busy”
beachlovernc2015, 19 Mar 2017 | Read review
“breakfast was also very good..biscuit and gravy. sausage and eggs,,,yum!”
katiesmom426, 15 Dec 2016 | Read review
“Rooms to the front of the hotel are quieter.”
Kwidofir, 14 Dec 2016 | Read review
“5th floor rooms are nice”
AndrewHomaha, 23 Nov 2016 | Read review
“Our room was on the main entrance side, 2nd floor, room was quiet and comfortable.”
mlrola, 17 Nov 2016 | Read review
5 of 5