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Sleep Inn West

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852 Reviews from our TripAdvisor Community

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Showing 846: English reviews
Reviewed 30 November 2016 via mobile

We were so pleased with our stay. A last minute booking, but got a great rate. We received a call confirming our reservation which was nice. Our room was extremely clean. No smells. That's a biggie for me. Hubby loved having the walk in shower with lots of room. It was just a short drive to Biltmore Estate. Breakfast is...

Thank bsmw
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you so much for taking the time to leave us such a nice review bsmw! I'm glad y'all enjoyed your stay with us so much. Our housekeeping staff does an amazing job taking care of the rooms each day and I'm glad you were able to tell. We Look forward to your next visit to the Asheville area! -Tico,...

Dahlonega, Georgia
Reviewed 27 November 2016

This was one of the few hotels remaining in the area to book because we waited too late for a hotel downtown or close to Biltmore. The reviews were very good and we decided to try it out. We were familiar with the exit (it's a couple before Biltmore). There's a Cracker Barrel on the same exit. The hotel called...

1Thank peachstt04
Atlanta, Georgia
Reviewed 25 November 2016 via mobile

We chose this based on proximity to asheville, reviews and cost. I cant say enough positives. The bed was so comfortable. Clean, new, friendly. Breakfast was good. Very happy with our visit and recommend it highly.

1Thank smrichy
Reviewed 21 November 2016 via mobile

The hotel is very clean and staff was very nice. We stayed on the first floor and the floors above us squeaked when the people were walking around and the walls were so thin you could hear everything so didn't get much sleep

1Thank Jim C
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to let us know how were doing Jim C! I'm glad you thought highly of our property as well as our staff. I am genuinely sorry that the guests around you caused you to get a less than stellar nights sleep. I hope you return in the future so that we can provide a five...

Crossville, TN
Reviewed 18 November 2016

I had never stayed at this property, but am familiar with Choice Hotels and had stayed at a Sleep Inn near Nashville and liked it, so decided to give it a try. The Staff were so hospitable, and took an interest in us and our travel plans. We needed a two day pass to Biltmore, and the hotel was able...

2Thank TN_Stacy
Waynesboro, Virginia
Reviewed 17 November 2016

Stayed here for two nights and the hotel is very clean and modern and the staff is very courteous and helpful. Our room was very clean and well appointed. The manager, Krutika, was very professional and cared about the guests and her staff. This was evident by the way she spoke to them and how she spoke to us in...

1Thank Wayne M
Chicago, Illinois
Reviewed 16 November 2016

Heading to Charleston, SC me and my husband decided to stay in Asheville,NC for a day to check out mainly the Blue Ridge Parkway and Chimney rock but both closed due to the mountain fires so checked out the downtown scene ( which I think was okay but can do without seeing it , you wont miss anything). The hotel...

Thank TLA_USA07
Georgetown, Delaware
Reviewed 15 November 2016 via mobile

The Sleep Inn was a great value. It was extremely reasonable and conveniently located. We found guest services to be polite and helpful. The room was neat and comfortable. Gladly stay again and recommend. Very nice for the money.

Thank aflj1
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a great review aflj1! It makes us incredibly happy to hear how much you enjoyed your stay. We look forward to you next visit with us! -Tico, Front Desk

Reviewed 10 November 2016

I had the pleasure of staying here a few nights. This is definitely a solid place to stay. Very comfortable and very clean. Service was very good. Rooms are large and, in my opinion, very comfortable. I don't think you can go wrong here.

Thank davidcabrera429
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you for taking the time to leave us such a solid review davidcabrera429! I'm glas you enjoyed our welcoming customer service and comfortable spacious rooms! We hope to see you again the next time that you are in the Asheville area! -Tico, Front Desk

Reviewed 2 November 2016

This wasn't located as close to Biltmore as we mistaken it for another Sleep Inn closer that is now not longer in business. Traffic getting there was congested, but everything was clean and the pillows were the best I have had in quite awhile.

Thank maryfcookbooks
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a great review maryfcookbooks! We apologize about the Asheville traffic during you visit, but im happy that you were able to find comfort in our new comfortable Serta pillow-topper mattresses and pillows. We look forward to your next stay with us! -Tico, Front Desk

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 

Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $102 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn
Hotel Style:
#4 Business Hotel in Asheville
#6 Best Value Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn West staff and other travellers.
4 questions
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Jackson, Tennessee
over a year ago
Clintwood, Virginia
Juneau, Alaska
4 months ago
over a year ago

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Questions? Get answers from Sleep Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if you need a room with a tub as some only have showers”
 of 5 bubbles Gibb88, 3 Jan 2017 | Read review
“Higher floors have less noise from the parking lot”
 of 5 bubbles Atlcruizr, 29 Dec 2016 | Read review
“All rooms seemed terrific.”
 of 5 bubbles catherinebR1916HV, 1 Dec 2016 | Read review
“1st room on right after stairs is HA. It's loud because you can hear people go up and down stairs. I would choose a higher floor.”
 of 5 bubbles peachstt04, 26 Nov 2016 | Read review
“Some rooms have mountain views, so ask.”
 of 5 bubbles TN_Stacy, 17 Nov 2016 | Read review
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