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Sleep Inn West

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844 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Miami
Reviewed 3 weeks ago

I had the pleasure of staying here a few nights. This is definitely a solid place to stay. Very comfortable and very clean. Service was very good. Rooms are large and, in my opinion, very comfortable. I don't think you can go wrong here.

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Helpful?
Thank davidcabrera429
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you for taking the time to leave us such a solid review davidcabrera429! I'm glas you enjoyed our welcoming customer service and comfortable spacious rooms! We hope to see you again the next time that you are in the Asheville area! -Tico, Front Desk

Greeneville
Reviewed 2 November 2016

This wasn't located as close to Biltmore as we mistaken it for another Sleep Inn closer that is now not longer in business. Traffic getting there was congested, but everything was clean and the pillows were the best I have had in quite awhile.

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Helpful?
Thank maryfcookbooks
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a great review maryfcookbooks! We apologize about the Asheville traffic during you visit, but im happy that you were able to find comfort in our new comfortable Serta pillow-topper mattresses and pillows. We look forward to your next stay with us! -Tico, Front Desk

Reviewed 2 November 2016

I usually stay at the adjacent Country Inn & Suites, but on my recent work trip to West Asheville there weren't any rooms there, so I opted for the Sleep Inn since it was located in the middle of my two work locations. I was really pleased at just how spacious the room was. I loved the shower enclosure. I...

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Helpful?
1Thank Colbey H
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking a chance and staying with us and then leaving such a kind review! I'm glad you enjoyed your spacious room and signature round showers! Of Course everyone loves our brand new Serta Pillow-topper mattresses and I'm happy you were no different. We hope to see you again the next time you're in town! -Tico, Front Desk

Angier, North Carolina
Reviewed 27 October 2016

Clean room, easy location for a night, breakfast could have been better. Would stay here again in the future. Was some construction going on while we were here, didn't bother us a bit. comfortable beds.

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Helpful?
Thank BF F
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you for taking the time to leave us such a kind review BF F! I'm glad you enjoyed your time with us and we hope to see you again the next time you happen to be travelling through the area! -Tico, Front Desk

Xenia, Ohio
Reviewed 27 October 2016 via mobile

Of the key qualities in a hotel, this stay at the Sleep Inn fulfilled all of them. The hotel was very clean, convenient to the highway as well as main attractions, comfortable beds, enough amenities to add to the value (hot items on the breakfast buffet, free wi-fi, and good channel selections), and friendly staff. The front desk staff was...

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Helpful?
Thank bbj_21
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you for taking the time to leave us such a great review bbj_21! I'm glad we were able to cover all of your key qualities for a hotel. Clean, comfortable, and all of the perfect amenities free of charge. With a friendly staff to boot! We look forward to your next stay with us! -Tico, Front Desk

Reviewed 26 October 2016 via mobile

I visited Asheville this past weekend (Oct 22-24). I was able to book this hotel at the last minute and check into my room quickly. The staff was friendly , continental breakfast was ok, my room was clean, and the parking lot was convenient. The best thing ever was opportunity to get a late check out at the last minute....

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Helpful?
Thank Johanna P
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a detailed and kind review Johanna P! I'm glad your stay was relaxing and enjoyable! Chantel is an excellent new addition to our front desk staff and I'm glad you had the pleasure of dealing with her, I'll make sure to inform her of your kind words. We look forward to...

Atlanta, Georgia
Reviewed 26 October 2016 via mobile

We were there to visit Biltmore Estate and the Blue Ridge Parkway so no need to pay downtown prices. The room was very clean and the bed comfortable. Easy to get everywhere! Courteous desk staff. Full breakfast avail although we opted to go out. Able to hear folks upstairs so next year I would ask for top floor.

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1Thank ronmj
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you for leaving us such a kind review ronmj! I'm glad you enjoyed all of the different aspects of your stay! We look forward to your next visit to the Asheville Area! -Tico, Front Desk

Raleigh, NC
Reviewed 25 October 2016

This is not a fancy hotel, but it's within a 5 min drive of downtown Asheville and a 10-15 min drive of the Biltmore. The rooms are comfortable, the breakfast is good, it's exactly what you need if you're not looking for a super fancy hotel.

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Thank LaceCurtainIrish12
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a concise and accurate review LaceCurtainIrish12! I'm glad you found your room comfortable and the breakfast good! We enjoyed your stay with us and we look forward to your next trip to the Asheville area! -Tico, Front Desk

deltaville
Reviewed 24 October 2016

My friend & I stayed here. It was a wonderful visit. Knrtika (sp) at front count was awesome. Very helpful.. She gave us lots of advise what to do and what was worth going to see. What a wonderful experience because of her

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Thank dvlhoochymama
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you for taking the time to leave us such a kind review dvlhoochymama! Krutika is a wealth of local knowledge and I'm glad she was able to give you and insiders insight into our beautiful city! We hope you get to come back and see us soon! -Tico, Front Desk

Mount Vernon, Ohio
Reviewed 21 October 2016

This hotel was nice, but not exceptional, but the staff were outstanding, especially Chantel. I am a very light sleeper and was concerned that I might not be able to sleep, but Chantel booked us a room on the end of the third floor when I told her my concerns. Our room was clean and quiet. We stayed two nights...

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Helpful?
Thank kintonx2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 

Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $103 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn
Hotel Style:
#3 Best Value Hotel in Asheville
#4 Business Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn West staff and other travellers.
3 questions
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Jackson, Tennessee
over a year ago
Juneau, Alaska
2 months ago
Ocala
over a year ago

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Questions? Get answers from Sleep Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed terrific.”
 of 5 bubbles catherinebR1916HV, 1 Dec 2016 | Read review
“1st room on right after stairs is HA. It's loud because you can hear people go up and down stairs. I would choose a higher floor.”
 of 5 bubbles peachstt04, 26 Nov 2016 | Read review
“Some rooms have mountain views, so ask.”
 of 5 bubbles TN_Stacy, 17 Nov 2016 | Read review
“Third floor seemed quieter”
 of 5 bubbles Terp1, 16 Nov 2016 | Read review
“If you are looking for a quiet room request a third floor end room.”
 of 5 bubbles kintonx2, 21 Oct 2016 | Read review
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