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Hampton Inn Asheville - Tunnel Road

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Hampton Inn Asheville - Tunnel Road
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1,287 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Asheville - Tunnel Road
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Showing 1,280: English reviews
Knoxville, Tennessee
Reviewed 9 February 2016

THIS is what we had hoped it would be and they exceeded in every area. First, the staff was unflappable in the face of a U13 soccer team visit. We were allowed to bring food in after our first day and eat downstairs. While we take great pride in being concerned with noise and cleaning up after ourselves, the staff...

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Helpful?
2Thank heyanderson
Fairfield
Reviewed 8 February 2016

Great Place to stay, staff goes over and above. Pool and hop tub were very clean. Standard room but very clean. Patrick and the staff was so helpful. We really enjoyed our trip to Asheville. We will definitely return.

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2Thank Marcy M
Reviewed 7 February 2016 via mobile

Comfortable clean room. Nice breakfast included in price. The staff was friendly and professional. Close easy drive to downtown . Shopping mall and lots of restaurants nearby Would definitely stay here again!

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2Thank Rebecca B
Asheville, North Carolina
Reviewed 7 February 2016 via mobile

With two children in tow and no heat in the house this hotel refused to honor the reservation that was already paid for. At 5pm on a Saturday they expected me to obtain documentation proving we had no heat. Completely ridiculous expectation and policy. If I can and want to pay $150 or more to stay in a hotel in...

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1Thank Swanny R
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you for taking the time to share your experience. I apologize that you disagree with our policy. We have to maintain consistency in the documentation that we require for local reservations. I'm very sorry that you were not able to get that documentation from the company repairing your heat. There are hotels in Asheville that accept local reservations without...

Reviewed 6 February 2016 via mobile

First day of 3, surprisingly nice, great room, quiet air - heater but shower has grab bar too close to front (near water head) which isn't comfortable, maybe to easy to grab so takes sometime to adjust. Breakfast on Saturday (day one) was excellent.

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2Thank john k
Reviewed 6 February 2016 via mobile

Clean/updated Friendly staff Good location When you call hotel they may not be able to match what you do on- line as far as price etc, so book online if needed! Nice pool and Jacuzzi Convenient to many restaurants and highway Breakfast is your standard fair

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1Thank John C
Smyrna, Georgia
Reviewed 3 February 2016

It is bad enough that hotels in Asheville gouge tourists for whatever they can, but to not honor a reservation made weeks in advance is simply unacceptable. The hotel is nice enough, but to receive a call hours before checking in that they can't honor your reservation ruined the whole experience.

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1Thank wheedl
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you for taking the time to write a review for our hotel. I apologize if there was any misunderstanding. We had an issue with the credit card you used to guarantee your room. The reason for our call was to ensure we had proper credit card information in order to best serve you and have the proper guarantee which...

Greensboro, NC, United States
Reviewed 3 February 2016

This particular facility has an outstanding pool area with an assortment of tables, lounges, and even umbrellas to add an outdoor feeling. We had our grandchildren with us and enjoyed having pizza at a picnic table poolside. Fun!

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1Thank James H
Wilmington, North Carolina
Reviewed 1 February 2016

The room was clean and well maintained, the staff was helpful and cheerful. I received good service for my entire stay of three nights, and I highly recommend the delicious breakfast. I would say here again.

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2Thank Christy E
Rutherfordton, United States
Reviewed 1 February 2016

Staff was extremely nice and helpful during our stay. Not only was it during a snowstorm, but also while our son was hospitaliized in serious condition. The staff helped us in every way possible and made it a pleasant stay so we could spend time with our son in the hospital.

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2Thank Greg S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 

Additional Information about Hampton Inn Asheville - Tunnel Road

Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $157 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn
Hotel Style:
#2 Business Hotel in Asheville
#2 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Asheville - Tunnel Road staff and other travellers.
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Questions? Get answers from Hampton Inn Asheville - Tunnel Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch your credit card bill.”
 of 5 bubbles kalessi316, 5 Nov 2016 | Read review
“View to the west.”
 of 5 bubbles iataan, 1 Nov 2016 | Read review
“Anything but a room overlooking the indoor pool.”
 of 5 bubbles 341ernien, 25 Aug 2016 | Read review
“We were on the 4th floor and everything seemed good but the halls were pretty chilly with the air conditioning.”
 of 5 bubbles karens2ne, 30 Jul 2016 | Read review
“Ground floor rooms seemed small - some have noise from pool”
 of 5 bubbles 777AB, 29 Jul 2016 | Read review
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