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We pulled into the hotel amid a snow storm. The hotel was short on staff due to the storm. You couldn't tell by any of the service. Our room wasn't ready yet but, Robin the manager and her front desk staff took great care of...More
1 Thank Pirateskully
Response from avladsalesadm, Manager at Hilton Garden Inn Asheville DowntownResponded 27 January 2018
Thank you for taking a moment to share your experience. I am happy to hear you found the rooftop bar and the helpfulness of the staff to your liking. It was a pleasure having you as our guests. We look forward to welcoming you back...More
A pretty upscale HGI, with a nice airy layout and modern atmosphere. Even the usual restaurant was not cut from the same old style in many of this chain’s layout. The top level bar, with music, was also very festive and a nice place to...More
The Hilton Garden Inn is located in Asheville, NC. It is a bit hard to find, as there is no sign for it at street level, so drivers and passengers cannot see it. You need to look toward the top of the building to see...More
We were impressed walking into the hotel—it was clean and new and the staff was welcoming. Our room was nice, although housekeeping had failed to clean the bathroom floor from the previous guest, as there was some hair on the floor. (Housekeeping only rectified this...More
Response from Margaret M | Reviewed this property |
It is not different. We received two breakfast vouchers, too. They do not have a buffet/omelet station like many other HGI. They have a hotel restaurant where you can redeem the vouchers. I think the value per voucher was... More
It is not different. We received two breakfast vouchers, too. They do not have a buffet/omelet station like many other HGI. They have a hotel restaurant where you can redeem the vouchers. I think the value per voucher was around $11 which is plenty. The restaurant is amazing and everything we ordered was top notch. Big portions. We traveled with my sister's family and there was 7 of us. We ordered a variety of food every morning and it was all amazing. Get your free coffee in the lobby on your way into the restaurant so you don't have to pay for it inside the restaurant. Have fun! Great hotel!