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Holiday Inn Express San Francisco Union Square, an IHG hotel

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235 Ofarrell St, San Francisco, CA 94102-2118
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
USD 248
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Free cancellation until 07/07/22
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Hotels.com
USD 248
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Free cancellation until 07/07/22
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Etrip
USD 229
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PricelineUSD 248
FindHotelUSD 248
Lol.travelUSD 300
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (91)
Room & Suite (33)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express San Francisco Union Square, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#105 of 252 hotels in San Francisco
Location
Cleanliness
Service
Value

See why so many travellers make Holiday Inn Express San Francisco Union Square their hotel of choice when visiting San Francisco. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Holiday Inn Express San Francisco Union Square is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk. Plus, guests can enjoy a fitness center and breakfast, which have made this a popular choice among travellers visiting San Francisco. For guests with a vehicle, parking is available.

Nearby landmarks such as Pier 39 (1.5 mi) and Ghirardelli Square (1.6 mi) make Holiday Inn Express San Francisco Union Square a great place to stay when visiting San Francisco.

During your visit, be sure to check out one of San Francisco's popular oyster restaurants such as Scoma's, Swan Oyster Depot, and Fog Harbor Fish House, all a short distance from Holiday Inn Express San Francisco Union Square.

Best of all, Holiday Inn Express San Francisco Union Square makes it easy to experience many great San Francisco attractions like San Francisco Museum of Modern Art (SFMOMA), Legion of Honor, and Asian Art Museum, which are some popular art museums.

We’re sure you’ll enjoy your stay at Holiday Inn Express San Francisco Union Square as you experience all of the things San Francisco has to offer.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
276Reviews14Q+A51Room tips
Traveller rating
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Popular mentions
Maurice P wrote a review 23 Jan
1 contribution
The stay at this particular holiday Inn was very nice. What’s stands out to me the most about the stay is an employee at the front desk named Adrian Sagar. He reminded me that ..people are amazing. Thx
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Date of stay: January 2022Trip type: Travelled as a couple
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MichaelS848484 wrote a review Oct 2021
Pittsburgh, Pennsylvania435 contributions93 helpful votes
This is a small hotel very close to Union Square. Unfortunately, the neighborhood is definitely deteriorating; homeless people abound, but even worse, many are drunk and/or drug addicts, and the area just feels very unsafe. The hotel front door is locked & requires key card access, as does the elevator. There is an Irish pub attached on the first floor, but we had no noise issues at all even on a a Saturday night. The rooms are updated & clean. They are small (as expected for a downtown hotel, but quite nice. The bathroom was very nice. The window shade wasn’t perfect (a few small holes & light in the side), but if that’s my only complaint about the room, it’s pretty great. Park in the Mason O’Farrell garage a block up from the hotel for $35 overnight rather than the $60 the hotel charges for valet. You can unload your bags in the loading zone on the side street just to the right of the hotel (facing it) next to the Irish pub. The staff at the hotel was good. Alyssa (sorry if that’s misspelled) at the front desk was amazing. She was SO helpful. She got us our room early. She gave us tips (where to park, transportation, etc). She was there both days & helped us a ton! Breakfast was disappointing because of covid. All they had was some light snacks to grab & go (some individually wrapped honey buns, fruit [apples, bananas, oranges), & oatmeal; we got the last cereal bar, but there wasn’t even enough of those for us). So while I recommend the hotel, I would say to be wary of the neighborhood. We had no issues, but were very careful. If you have to stay in this neighborhood, this is a good choice. I'd recommend staying in the warehouse district, which felt a bit safer to me.
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: Park in the Mason O’Farrell garage (a block up the street)
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1 Helpful vote
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Sebastian P wrote a review Aug 2021
Vancouver, Canada88 contributions101 helpful votes
I reserved this HIX hotel for one night using a rather large amount of my IHG points but unfortunately it wasn't much noteworthy even for a Spire member. I had to change my room upon arrival because of some horrific smell in the room (most likely cleaning supplies), a window covered in bird poo and zero view (except the bird poo). Second room was better but extremely noisy. In the morning I went to get some of the breakfast that's supposed to be included however both the juice dispenser and the pancake machine were broken. Management knew about it yet it has been left in this condition apparently for days. What the hell?? Duty Manager promised to credit points to my account for all this yet nothing happened until today, two weeks later. The whole Union Square area has deteriorated a lot and it doesn't feel very safe anymore given some incidents I witnesses. Best advise: Avoid!
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Response from IHG Service, Owner at Holiday Inn Express San Francisco Union Square, an IHG hotel
Responded 2 Dec 2021
Dear aeroAdvocate, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay due to the breakfast and the service of our staff. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness of our room was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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swissmiss1963 wrote a review July 2021
Besozzo, Italy42 contributions8 helpful votes
+ Rooms are nice but small. Beds are very comfortable. Rooms clean. + Recently re-introduced hot breakfast is more than adequate and varied a bit each day. Breakfast workers friendly and accommodating. + Good value. - Loud. Garbage collection around 1.30 a.m., lots of street noise. This is a city hotel and one can accept that, but windows are single pane and very poor. - Not told at check-in that housekeeping is only available every five days. Not a big problem, but we only found out after all towels had been used and deposited on the floor. That said, we asked and received a few more towels. - Area around hotel full of homeless people and questionable individuals. We did not want to venture out after dark. If you are mainly sightseeing during the day and if you sleep deeply, this hotel is fine. Otherwise, you may want to look in a different area.
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Date of stay: July 2021Trip type: Travelled with family
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tangojohnDallas wrote a review July 2021
Dallas, Texas1092 contributions578 helpful votes
On April 20, 2021 I booked a reservation at this hotel online through IHG rewards using points for a 4 night stay beginning July 13, 2021 through July 17, 2021. On May 23, 2021 I learned my reservation had been cancelled by the hotel. I contacted the hotel and was told that morning at 10:44 am my reservation was cancelled by someone named Ellen Barnett. She apparently told them her IHG account hacked and she did not make the reservation. After spending over 2 hours on the phone with IHG and this hotel they agreed to reinstate my reservation but it was going to cost me an extra 7000 points. After repeated conversations and arguing that I did not cancel my own reservation IHG itself reimbursed me the 7000 extra points. I would have just moved to another hotel but we were meeting other travelers staying there and we needed to be close to them. My nightmare continued because neither IHG nor the hotel itself could provide me confirmation of my reinstated reservation. I finally got an employee from the hotel to email me a letter stating I had a reservation and they were unable to send me a copy of it. While I was concerned I would have a room when I arrived, howevercheck in was no problem and they had my room. The location of the hotel is excellent and the property is well maintained and clean. The personal working the front desk did a good job. Breakfast is still very limited using the excuse of Covid but it was adequate. I am an IHG platinum elite member with both IHG select and premier credit cards. I know my nightmare with this reservation will continue since I have not received any welcome points for my stay. I also feel certain that I also will not receive my 10% points rebate . This will require more hours of hassle dealing with the hotel and IHG in order to try to get what I normally will get from my IHG stays. I spend over 100 nights a year in hotel rooms and this problem has made me rethink staying at IHG properties. I think it is time to focus on a different hotel group.
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Date of stay: July 2021
Location
Service
Sleep Quality
2 Helpful votes
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PRICE RANGE
USD 124 - USD 597 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
59
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Frequently Asked Questions about Holiday Inn Express San Francisco Union Square, an IHG hotel
Which popular attractions are close to Holiday Inn Express San Francisco Union Square, an IHG hotel?
Nearby attractions include Marrakech Magic Theater (0.3 km), San Francisco Urban Adventures (0.2 km), and San Francisco Playhouse (0.2 km).
What are some of the property amenities at Holiday Inn Express San Francisco Union Square, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Holiday Inn Express San Francisco Union Square, an IHG hotel?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express San Francisco Union Square, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn Express San Francisco Union Square, an IHG hotel?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Fino Bar & Ristorante.
Are there opportunities to exercise at Holiday Inn Express San Francisco Union Square, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express San Francisco Union Square, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn Express San Francisco Union Square, an IHG hotel?
Many travellers enjoy visiting Alcatraz Island (4.7 km), Golden Gate Bridge (7.2 km), and City Lights Booksellers (1.3 km).
Is Holiday Inn Express San Francisco Union Square, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.