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The Good Hotel

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577 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Anzegem, Belgium
Reviewed 6 days ago NEWvia mobile

We are travelling around the US and decided not to spend a whole lot of money on hotels (but on things to do) So I do realize we opted for budget hotels. But this was (for the price of 119$ a night, without parking fee) below my expectations The room was clean and the bed was good. And it ends...

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Helpful?
Thank k d
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear k d, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us. We hope to welcome you back to San Francisco on your next visit. Best regards, Nick Haiyi Hotels | San Francisco for Good Hotel

Reviewed 1 week ago via mobile

We loved how central this was to so many great restaurants but the beds and the pillow will leave us nursing our joints as we spend the day walking the city. Staff was pleasant and for San Fransisco the price was excellent.

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Helpful?
Thank Kristen B
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear Kristen B, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our accommodations and hospitality of our team. We hope to welcome you back to San Francisco on your next visit. Best regards, Nick Haiyi Hotels | San Francisco for Good Hotel

Bridgend, United Kingdom
Reviewed 1 week ago via mobile

This hotel is clean and the staff are so helpful. The rooms are very small but if you only plan on being there just to change and go out then it's ideal. Did find it strange there was no tv in the room but not a huge deal for me personally. Absolutely fantastic if you are attending the 02 for...

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Helpful?
Thank C8620NGandream
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear Andrea M, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us. We hope to welcome you back to San Francisco on your next visit. Best regards, Nick Haiyi Hotels | San Francisco for Good Hotel

Columbia, Maryland
Reviewed 1 week ago

This was an awful place.  The rooms were very small, only twin or double beds. It was very noisy - you could hear footsteps above, voices in the hall and rooms. The room smelled of so much Febreze I thought I would have an allergy attack. And the neighborhood is transitional at best. The staff was accommodating and moved our...

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Helpful?
Thank KJA21044
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear KJA21044, Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that I apologize. On behalf of our Director of Rooms, Evelyn, I would welcome the opportunity to have you discuss with her offline to gain knowledge of your particular experience so we may address these issues. You may contact Evelyn at...

Brighton, United Kingdom
Reviewed 1 week ago

I booked this hotel about 3 months previous to my trip. What I paid for the hotel at the time I would think that it was going to be a higher end budget hotel. When I actually turned up, my budget hotel scale slide down to average or low end of the budget hotel scale. The first impression of the...

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Helpful?
Thank Cumdropper55
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear cumdropper55, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us. We hope to welcome you back to San Francisco on your next visit. Best regards, Nick Haiyi Hotels | San Francisco for Good Hotel

Reviewed 5 weeks ago via mobile

Not much to look at, inside or out, but when we realized we overlooked the bed situation, Ashley at the front desk not only upgraded us for free, she also was able to comp our parking and helped us locate a local attraction in Union Square. Ashley was the saving grace to what seemed was going to be a miserable...

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Helpful?
1Thank Andy H
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear Andy H, Thank you very much for your review of our hotel. We are happy to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience with us. We will be sure to share your raving comments with Ashley! We look forward to welcoming you...

Portland, Oregon
Reviewed 23 March 2017

Visiting for the 1st time Amazing stay here ...The staff was very friendly all shifts (morning /noon and over night .. I really enjoyed my stay here .. Ashley (front desk rep) very friendly,helpful and all around good energy. I highly recommend staying here and experiencing SF from this location. Very convenient ! ..Great Job Guys 5 stars Will

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Helpful?
Thank wwells003
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear wwells003, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us and the Trip Advisor community! We are delighted to hear you enjoyed your stay as well as the hospitality from our team, especially Ashley! We hope to welcome you back to San Francisco on...

Los Angeles, California
Reviewed 17 March 2017 via mobile

Visit this hotel often and I absolutely love it. In a great location that's easily accessible to everything sf has to offer. Great local restaurants just a few blocks away. They have some amazing staff especially Ashely who works at the front desk and is very helpful, funny, and full of energy. Hotel has a very fun and friendly atmosphere...

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Helpful?
Thank wordsanctity
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear wordsanctity, Thank you very much for your review of our hotel. We are happy to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience with us. We will be sure to share your raving comments with Ashley! We look forward to welcoming you back...

Goodlettsville, United States
Reviewed 7 March 2017

They speak from both sides of their mouths. My fault for not reading the fine print but they verbally confirmed a 24 hour cancellation policy I would have never booked if they hadn't. Funny thing though, somehow a 7 day cancellation sentence was inserted at the very end of the contract that was e-mailed. There was even a paragraph in...

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Helpful?
Thank Lauren H
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear Lauren H, Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that I apologize. On behalf of our Front Office Manager, Lorence, I would welcome the opportunity to have you discuss with him offline to gain knowledge of your particular experience so we may address these issues, and make things right....

Brisbane, Australia
Reviewed 2 March 2017

This is a great budget hotel that I actually preferred over some of the 4 star hotels we stayed in during our trip. We booked a family room (2 rooms + 2 double beds) which suited us perfectly. The staff were really helpful, especially when my son had a skateboarding accident and required medical attention. The staff went above and...

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Helpful?
Thank LilyB747
HaiyiHotelsSF, Manager at The Good Hotel, responded to this review

Dear LilyB747, Thank you very much for your review of our hotel. First and foremost, we hope that your son has fully recovered and is back on his skateboard! We are happy to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience with us. We...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
Official Description (provided by the hotel)
Located in the vibrant South of Market (SoMA) district of downtown San Francisco, the Good Hotel has 117-rooms and is intended to be the first hotel with a conscience by taking a green approach to design that inspires the "good in us all." Renew, Reuse, Relax!Guest rooms feature sustainable products and materials such as 100% reclaimed wood bed frames, bed linens and light fixtures made from recycled water bottles, and our "sink positive" installations; all designed to be environmentally friendly.The convenient location provides quick access to many of San Francisco's top attractions and destinations including Civic Center Plaza, Moscone Convention Center, Union Square, Westfield Shopping Centre, the Theater District, and Cable Cars that will take you to Fisherman's Wharf and Pier 39. ... more   less 

Additional Information about The Good Hotel

Address: 112 7th St, San Francisco, CA 94103-2809 (Formerly Hotel Britton)
Region: United States > California > San Francisco > SoMa
Price Range: $170 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Good Hotel 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Good Hotel San Francisco
Hotel Style:
#47 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Good Hotel staff and other travellers.
6 questions
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1 day ago
Wigan, England, United Kingdom
Colombo, Sri Lanka

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Questions? Get answers from The Good Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to Upgrade to Room 303 very spacious”
wwells003, 22 Mar 2017 | Read review
“Top floors offer a quieter night,worth the extra 20$”
crashandburnh2o, 16 Feb 2017 | Read review
“They are 5 floors so the higher you go up the quieter it is.”
Patricia293, 30 Nov 2016 | Read review
“Walls are thin, so ask for a floor on the highest floor possible.”
richardsprague, 28 Oct 2016 | Read review
“We were staying in a room next to the parking lot which was very noisy, dark, cold and humid. We had very little space to put our luggage.”
560mathieug, 17 Sep 2016 | Read review
5 of 5