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Hotel Union Square

1,929 reviews
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Traveller (518)
Room & Suite (320)
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Overview
  • Excellent31%
  • Very good37%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“cable car”(173 reviews)
“great location”(332 reviews)
“union square”(294 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
Concierge
3.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,929)Write a Review
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Show reviews that mention
All reviewscable cargreat locationunion squareboutique hotelpowell stfree winebart stationwine hourwine receptionstreet sidestreet noiseheart of san franciscojunior suitelight sleeperrooms are smallmoscone centermarket street
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591 - 595 of 1,606 reviews
Reviewed 19 May 2016

Not the hotel for you if you are expecting 4/5-star service and space. This is a small hotel but its comfortable and cosy enough for two with all the necessary amenities and complimentary Wi-Fi plus cable TV. Front desk was most helpful with information aside...More

Thank Wahca2014
Response from Domitille M, Manager at Hotel Union SquareResponded 21 May 2016

Dear Wahca2014, Thank you very much for giving us 4 stars! I will convey your kind words to the staff, they will be extremely happy. Thank you as well for choosing to stay with us. We hope that you will be back with us soon....More

Reviewed 19 May 2016 via mobile

I completely enjoined my stay at the hotel union square. I had a great experience mostly enjoyed the energy of the staff there. Specially Harvey Sandoval. His energy and enthusiasm make the hotel stay feel even better. I love how I was treated he was...More

Thank Solangel R
Response from Domitille M, Manager at Hotel Union SquareResponded 21 May 2016

Dear Solangel, Thank you for the 5 stars and thank you for mentioning Harvey and everything he did that made you feel at home. I will share your comment with him and the rest of the staff. It's wonderful to read that you had such...More

Reviewed 19 May 2016

I was very impressed with the style of this hotel. The location couldn't have been better for our needs. It was clean and fresh. Did not like that fact that the added a surcharge for WiFi, wine hour and there might have been some thing...More

Review collected in partnership with this hotel
Thank Barbara P
Response from Domitille M, Manager at Hotel Union SquareResponded 21 May 2016

Dear Barbara, Thanks a lot for giving us 5 stars! We are so happy. It's great to read that you enjoyed your stay with us. Thank you as well for choosing Hotel Union Square. Looking forward to having you back. Best regards,

Reviewed 17 May 2016

No working fan. No AC. WIfi was down during my four day stay. Ground noise was overwhelmingly loud. The hotel and rooms have an overpowering mold smell that lingers. Location was good but each time you left the hotel, you were accosted by transients pandering...More

Review collected in partnership with this hotel
Thank Cjcloud
Response from Domitille M, Manager at Hotel Union SquareResponded 19 May 2016

Dear Cjcloud, Thank you for choosing to stay with us. Thank you as well for your comment. I am sad to read that we didn't meet your expectations. I am very surprised that you didn't have access to the Wifi during your entire stay, we...More

Reviewed 16 May 2016

Hotel Union Square is our favorite hotel in San Francisco for many reasons. Location to shopping, convenient to the cable car, and friendly staff. We normally book through Hotel.com but I recommend using their website. When you register, you will receive special offers and better...More

Review collected in partnership with this hotel
Thank Judy G
Response from Domitille M, Manager at Hotel Union SquareResponded 17 May 2016

Dear Judy, Thank you so much for this 5 stars review. We are thrilled to be your favorite hotel in SF. Thank you for choosing to stay with us again. We are looking forward to having you back. See you soon. Domitille

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Room amenities
Air Conditioning
Details
Price range
USD 137 - USD 495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 137 - USD 495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (518)
Room & Suite (320)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
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Kim B
8 January 2018|
AnswerShow all 5 answers
Response from sulekham2014 | Reviewed this property |
Since there is no hotel parking here and it’s the main market area, you might face problem while looking for a spot to park. There are so many one ways that it would be wise to avoid taking a car but if you cannot help it... More
1
Vote
Manager_MadanPai
11 July 2017|
AnswerShow all 3 answers
Response from Trish H | Reviewed this property |
I know they will store your luggage.
0
Votes
Sonnylamb15
5 December 2016|
AnswerShow all 4 answers
Response from Kathryn Q | Reviewed this property |
We returned our hire car when we arrived in San Francisco from Las Vegas to avoid parking fees as we had been warned that it was very expensive to park anywhere in the city. Public transport is excellent.
1
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Room Tips
"Quiet rooms will be in the inner part of the hotel (no view) while street views maybe noisy from street..."
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"Petite Queen is too small for two people."
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"6th floor away from the street, it gets noisy at night."
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"if you like city noise ask for room near street and with views of powell"
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