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The Westin St. Francis San Francisco on Union Square

5,775 reviews
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Traveller (1643)
Room & Suite (650)
Dining (46)
Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“new tower”(236 reviews)
“oak room”(176 reviews)
“landmark building”(110 reviews)
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,775)Write a Review
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1,873
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Show reviews that mention
All reviewsnew toweroak roomlandmark buildingunion squaretower roomolder partheavenly bedcable carclassic hotelconcierge deskhigh floorthe heart of the citycoit towerthe golden gate bridgestreet noisevalet parkingfew blocks
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2,291 - 2,295 of 5,243 reviews
Reviewed 14 October 2014

I booked this hotel just because it is the only hotel which is right on the union square. All other hotels are one or two blocks/streets inside. I read reviews and based on the feedback, booked tower room which was 25% more expensive. Moreover confirmed...More

4  Thank saurabh1103
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 16 October 2014

Thank you for choosing the Westin St. Francis and for sharing your feedback with us. I regret to hear we were unable to meet your expectations and extend my apologies. I have expressed your concerns to the appropriate department heads to ensure better experiences for...More

Reviewed 14 October 2014

I consider it just an average hotel for a hefty premium due to its centralized location. You can get much better rates near SFO airport and take the BART to your desired visit destination, or rent a car - SFO has fantastic facilities for car...More

Thank A6313PDDaveB
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 17 October 2014

Thank you for choosing the Westin St. Francis and for your feedback. I regret to hear that you felt as though your stay was just average. We hope to have the opportunity to welcome you back and better serve you in the future.

Reviewed 14 October 2014

Stayed here for a quick one night trip to The City. Our room was in the "Landmark" building which is the original tower in front. This building is 110 years old. The room we had was pretty small but clean and had everything we needed....More

Thank RealtorJim
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 16 October 2014

Thank you for choosing the Westin St. Francis during your stay in San Francisco. I am so pleased to know you enjoyed your stay with us and we look forward to welcoming you back!

Reviewed 13 October 2014

Cant go wrong with the location- right on Union Square- great shopping at your doorstop. Hotel is made up of 2 buildings- the historic front and then a tower in the back- which is obviously newer. I was in the historic portion. While its charming,...More

1  Thank Aaron212
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 16 October 2014

Thank you for choosing the Westin St. Francis and for sharing your feedback with us. Due to the year our Landmark building was built, our guest room sizes do vary. In the future, please consider booking a Grand Deluxe room to ensure amply space for...More

Reviewed 13 October 2014

Reserved our room in May for DreamForce for $310 per night, and they have put me in a room less than 115 square feet wide and with a window that never gets any light. I think I could rent a nicer apartment for less for...More

3  Thank Bill M
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 17 October 2014

Thank you for choosing the Westin St. Francis and for sharing your feedback with us. Due to the year our hotel was built, our guest rooms do range in size. In the future, please do book a Grand Deluxe room to ensure a comfortable stay....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 246 - USD 735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#41 Luxury Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 246 - USD 735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#41 Luxury Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1643)
Room & Suite (650)
Dining (46)
Pool & Beach (1)
Hotel & Grounds (1116)
Bathroom (107)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
beautifulmatters
10 December 2017|
AnswerShow all 11 answers
Response from Lalasmom | Reviewed this property |
Probably. But this hotel charges for every little thing.
1
Vote
Antigoni_7
23 November 2017|
AnswerShow all 10 answers
Response from Jackie P | Reviewed this property |
I’m sure you can arrange for late checkout, but they will charge you for the extra usage/time.
1
Vote
TKWS-YVR
8 November 2017|
AnswerShow all 3 answers
Response from SimonsReviews1967 | Reviewed this property |
Hello. I suggest you check the Hotel's web site. SImon
0
Votes
Room Tips
"not the Landmark Tower"
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"ask for high floor in tower union square view or landmark corner room"
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"Get a view facing Macy's because you are going to this o Face Macy's. Then go shopping."
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"Towers has the best rooms. I've stayed in both sections and other is ok but towers is awesome!"
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