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The Westin St. Francis San Francisco on Union Square

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5,211 Reviews from our TripAdvisor Community

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Showing 4,741: English reviews
New York
Reviewed 1 week ago

Since I'm not an expert on the West Coast, I was recommended by a friend to stay at the Westin St. Francis San Francisco on Union Square. The hotel located right in the heart of the city on Powell Street. You could easily hop on the tram at the corner opposite the hotel or walk down the block to the...

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Helpful?
Thank euro2006
Westin_St_Francis, Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear euro2006: Thank you very much for taking the time to provide your feedback with regard to your recent visit to The Westin St. Francis. I am pleased to see that you appreciated the convenience of our central location in the heart of downtown San Francisco from an ease of access perspective. Please accept my apologies for the challenges you...

Reviewed 1 week ago via mobile

This is a great hotel. Very beautiful. Nice rooms. The staff is incredibly helpful and friendly. We stayed during a tech fair and it was very expensive, but so were most in the city. It's in a great location, easily accessible to many places. My only complaint is that there was construction in the vicinity and at 3 and 4...

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Helpful?
Thank Stephanie D
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Stephanie, Thank you for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience as our valued guest. We hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

San Luis Obispo, California
Reviewed 1 week ago

First class service, easy parking, great town and best Hotel. My wife and I have stayed here 20 times over the past 30 years and never been disappointed. You meet people from around the world. There is always something going on in Union Square and fun to do. One time the USC marching Band showed up the night before a...

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Thank scott123xyz
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Scott, Thank you for returning to stay with us time and time again at The Westin St. Francis and for taking the time to share your experience as our valued guest! We sincerely hope to have the opportunity to welcome you back soon. Be Well, Randy Zupanski General Manager

Tyrone
Reviewed 1 week ago

My manager stays in hotels an average of 315 nights per year. Yes - INSANE travel schedule, as is the norm for most of my organization's executives. I booked him at this hotel at a rate of $175. Then, due to an unexpected business issue, he needed to stay an additional night. They wanted to charge $1,900 for the night!...

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Helpful?
Thank Kathy L
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Kathy L Thank you for your response. I am sorry to see that there has been challenges with your rates and a response. Unfortunately I am unable to determine where your messages were left as I have no record of your calls. However I would be pleased to assist to resolve the situation. Please feel free to contact me...

Reviewed 1 week ago

We picked this hotel for it's location. Staying just for 1 night we wanted to catch up with all the activities we had planned. Valet parking took care of the headache, otherwise I don't think we would find a spot anywhere. Powell St cable car runs right next to the hotel's main entrance so it adds an extra charm getting...

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Helpful?
Thank Marina K
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Marina, Thank you very much for sharing your experience with us. We are glad you enjoyed the hotel and the convenience of our location. Please come see us again in the near future! Be Well, Randy Zupanski General Manager

Baltimore
Reviewed 1 week ago

Recently stayed here for three nights on a visit to San Francisco. This is a real classic hotel with a lovely history (look it up on Wikipedia!). There are some real good points. The location is fantastic, right on Powell Street at Union Square. The gym was easily the best one that I have ever used at a hotel. The...

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Helpful?
Thank Bubingo
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Bubingo, Thank you very much for choosing The Westin St. Francis as your home base for your stay in San Francisco and for taking the time to share your experience on Trip Advisor. With respect to our Landmark Building, we are happy to announce that this portion of the hotel is scheduled to undergo a multi-million dollar renovation during...

Sunshine Coast, Australia
Reviewed 1 week ago

Room is clean and quiet. Bed was very comfortable, a sign of quality management, i am guessing that the mattress had been recently rotated, well done. Large bathroom, normal starwood amenities. Staff are happy and smiling also happy to assist and there when needed, not over the top pushy. General manager was in the foyer on our arrival greeting guests,...

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Thank Australia1962
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Australia1962, Thank you very much for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience as our valued guest. We hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

Newark, California
Reviewed 1 week ago

We stayed at the hotel over the weekend of the San Francisco Chinese New Year parade and could not be happier with the stay. Being a block away from the hotel and also being able to take my daughter to what I consider a landmark in the city was great! We both enjoyed the attention we received. The hotel was...

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Thank Michael P
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Michael, Thank you for very much for sharing your experience with us. We are very happy that you enjoyed the hotel and took home fun memories of San Francisco's annual Chinese New Year Parade. Please come see us again in the near future! Be Well, Randy Zupanski General Manager

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

This hotel is in a great area for tourists and business visitors who are going to a conference at Moscone. There a ton of restaurants and shopping within walking distance. The cable car stops right out front and you can buy cable car tickets at the Walgreens a block down. The lobby looks updated, yet maintains the classic features that...

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Thank j_the_travelbug
Miller Place, New York
Reviewed 2 weeks ago

We stayed here for a few days following trip to Napa. This hotel was n a great location. The hotel is pretty has the old world charm about it. We didn't eat in the restaurant so cannot make comments. The rooms were nice and clean.

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Thank Terry S

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: $290 - $770 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Evoline ltd, Cheap Tickets, Starwood, Travelocity and Jetsetter so you can book your The Westin St. Francis San Francisco on Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#44 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#57 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the Tower, not the historic wing unless you are ok with a small outdated bathroom”
 of 5 bubbles johnmG4959JT, 24 Feb 2017 | Read review
“There are great hotels in SF for $575 - but not this one. Stay away.”
 of 5 bubbles Maryandlee, 21 Feb 2017 | Read review
“ask for the legacy wing (the older part of the hotel) if you like that classic feel.”
 of 5 bubbles krubin, 18 Feb 2017 | Read review
“up higher for better prices”
 of 5 bubbles J0hnPM10, 17 Feb 2017 | Read review
“Higher floor for better view”
 of 5 bubbles euro2006, 17 Feb 2017 | Read review
5 of 5