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JW Marriott San Francisco Union Square

1,873 reviews
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Traveller (668)
Room & Suite (475)
Dining (75)
Overview
  • Excellent44%
  • Very good38%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“union square”(460 reviews)
“separate shower”(21 reviews)
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,873)Write a Review
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Show reviews that mention
All reviewsthe concierge loungeunion squareseparate showershower stalljunior suitelobby barthird floorstreet noisehigh floorfitness centerbusiness tripluxury hotelcity viewrooms are nicevalet parkingcorner roombusiness center
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671 - 675 of 1,721 reviews
Reviewed 3 January 2015

Nice hotel, centrally located in the middle of some of San Fran's best shopping. Great staff who was very helpful setting up reservations and giving directions. No need to drive anywhere as taxis and Cablecars/BART anyways near. Get a hug room for quiet.

Thank JRD56
Reviewed 31 December 2014

For a JW Marriott I was not impressed. While the lobby check-in and bar were very nice, the rooms were average at best. I was in a back corner room which was very small. The bed consumed most of the space of the room. I...More

Thank Ryan P
Response from alex9297, Director of Hotel Operations at JW Marriott San Francisco Union SquareResponded 2 January 2015

Dear Rya, Thank you for taking the time to share your recent experience at the JW Marriott San Francisco Union Square with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations....More

Reviewed 31 December 2014

I have stayed here for 2 nights with my daughter. On arriving the Valet person gave me $35/night parking slip, and the Wifi was $20/night. So there were $50 night additional charges there so be aware. I reserved for 2 Queen bed room but I...More

Thank Shinya Y
Response from alex9297, Director of Hotel Operations at JW Marriott San Francisco Union SquareResponded 1 January 2015

Dear Shinya, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, Nasser Mobarak Director of Hotel Operations

Reviewed 31 December 2014

I stayed at the J. W. Marriott while at a meeting at the convention center. I'd meant to stay at the Marriott Marquis, right by the Moscone Center, but ended up preferring the J. W. The walk is less than a mile, and there are...More

Thank ANSMET4
Reviewed 31 December 2014

We just went for a two night stay and found the hotel near perfect! The location is incredible, and the property is immaculate and beautiful. We had a junior suite and it was large, clean, beautiful....what more can I say? The gym has great equipment,...More

Thank NancyBozich
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 223 - USD 617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 223 - USD 617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (668)
Room & Suite (475)
Dining (75)
Amenities (58)
Business Centre & Event Rooms (4)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
MOMOF2B
8 February 2018|
AnswerShow all 3 answers
Response from sdgirl2011 | Reviewed this property |
Its closed on weekends. But they do have an excellent bar and restaurant in the registration level.
0
Votes
MOMOF2B
8 February 2018|
AnswerShow all 2 answers
Response from NicandB | Reviewed this property |
The bar is open all the time. Which is part of the lounge. They have the best seafood chowder (if you like that kinda thing!!)
0
Votes
Picchudog
30 December 2017|
Answer
Response from John C | Reviewed this property |
There is none, but they usually send you an email if you have a reservations a few days before the date of arrival. Just call the hotel directly and ask for the concierge.
1
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Room Tips
"The higher floors on the east side have a great view"
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"Avoid room numbers ending in 01, eg XX01, if you want internet coverage."
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"Facing Mason the street noise is more than I expected."
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"Watch your room charges daily for incorrect charges"
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