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JW Marriott San Francisco Union Square

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Traveller (683)
Room & Suite (491)
Dining (76)
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Overview
  • Excellent45%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“union square”(470 reviews)
“separate shower”(21 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,919)
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1,766 results
Traveller rating
745
664
225
84
48
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LanguageEnglish
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745
664
225
84
48
Show reviews that mention
All reviewsthe concierge loungeunion squareseparate showershower stalljunior suitelobby barthird floorstreet noisehigh floorfitness centerbusiness tripluxury hotelcity viewrooms are nicecorner roomvalet parkingbusiness center
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1 - 5 of 1,766 reviews
Reviewed 3 days ago via mobile

Nice hotel, very friendly staff, just make sure your room isn't road side as there's a lot of noise at night. There is a cable car stop just outside which is very handy as it takes you straight to Fishermans Wharf. Word of advise if...More

Thank Sheena S
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 3 days ago

Dear Sheena S, Thank you for sharing about your stay at JW Marriott San Francisco Union Square. We are glad to know you liked the courteous service provided by our team and had a comfortable stay with the exception of few issues. We hope you...More

Reviewed 4 days ago

First a PSA: there are 2 Marriotts in Union Square--2 blocks away. We found this out when trying to meet someone in the lobby. JW Marriott is the upper end of Marriott, and this seemed appropriate for the price and location--no complaints (aside from the...More

Thank Sheffyg
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 3 days ago

Dear Sheffyg, Thank you for being loyal to our brand and for sharing about your stay at JW Marriott San Francisco Union Square. We are pleased to know that you could relax in your comfy suite and found our location to be convenient. We are...More

Reviewed 4 days ago

The hotel is very nice, modern. The rooms are excellent, the beds are comfortable. Service is very good. It is a bit on the pricey side, as most JW's are. My only negative comment is in regards to the lounge on the 21st floor: first,...More

1  Thank QueenStreetLaw
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 2 days ago

Dear QueenStreetLaw, Thank you for sharing about your visit to JW Marriott San Francisco Union Square. We are happy to know you liked your well-appointed room and had an overall pleasant stay. That being said, I am sorry for your disappointment with our Executive Lounge....More

Reviewed 1 week ago via mobile

If been here several times for work, and now took my son on a father son trip. The bathrooms are beautiful, with nice white marble. The rooms are a good size, and if you get above the 19th floor, you can see the bay from...More

1  Thank myexperiencematters
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 6 days ago

Dear myexperiencematters, Thank you for being our guest at JW Marriott San Francisco Union Square. It is great knowing you experienced another wonderful stay with us. We are delighted to read you & your son could relax and feel at home in our newly renovated...More

Reviewed 1 week ago

Cool elevator. Nice staff. Great lounging areas on check in level and outside out front. Valet parking is expensive but it is San Francisco. Parking across the street is cheaper and although it says in and out access there is not any without an extra...More

Thank Summerchick8
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 1 week ago

Dear Summerchick8, Thank you for being our guest at JW Marriott San Francisco Union Square. We are glad you could reap the benefits of our downtown location and were impressed with our cordial service as well as convenient amenities. We look forward to your next...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 237 - USD 732 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 237 - USD 732 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (683)
Room & Suite (491)
Dining (76)
Amenities (58)
Business Centre & Event Rooms (4)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
sheri723
31 May 2018|
AnswerShow all 4 answers
Response from Melanie L | Reviewed this property |
Yes, you sure can. The Marriott is very accommodating.
1
Vote
Sherylapple
19 March 2018|
AnswerShow all 3 answers
Response from John C | Reviewed this property |
Yes. Just call the hotel ahead of your arrival and make arrangements with the concierge for instructions.
2
Votes
MOMOF2B
8 February 2018|
AnswerShow all 3 answers
Response from sdgirl2011 | Reviewed this property |
Its closed on weekends. But they do have an excellent bar and restaurant in the registration level.
0
Votes
Room Tips
"Higher city floors had a great view of the Golden Gate in the distance."
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"Get a high floor so you will at least have some "view""
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"Not sure there is nice room"
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"Higher rooms are quieter since you are in the heart of San Francisco"
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