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The Inn at Union Square

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1,522 Reviews from our TripAdvisor Community

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Showing 1,421: English reviews
massachusetts
Reviewed 9 March 2013 via mobile

Staff was friendly and attentive, free breakfast a bonus, location wonderful. The rooms are a bit dated and the bathrooms are small. However the rooms were very clean and quiet. They also upgraded us!

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Thank a5z
SF Bay Area
Reviewed 3 March 2013

We live in the SF Bay Area, but wanted a getaway for a couple of nights in the City. The Inn was perfect -- small with personal service, delightfully decor, friendly and helpful staff, amazing location a few steps from the cable cars, great restaurants in the neighborhood. The Inn provides free continental breakfast, Wifi, wine and cheese reception every...

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Thank BZDP
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, We are so pleased you were able to “get away” to the city and stay with us at the Inn at union Square. Thank you for your kind comments and we are so pleased you enjoyed our free WiFI, complimentary breakfast and amazing location. Our friendly and helpful staff is looking forward to your return. Kind Regards and...

Palm Springs, California
Reviewed 3 March 2013

Could not believe how incredibly quiet my room was in this hotel located 1/2 block from Union Square. Upon arrival, I was upgraded to a king suite at no extra charge which was the beginning of a lovely stay. The staff were extremely solicitous. I just wish I needed them more! The only negative of the room is that the...

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Thank DBAat2C
Singapore, Singapore
Reviewed 1 March 2013

We picked this hotel based on the reviews, and we were not disappointed. The hotel is right at the central of everything happening!!! Checking-in is a breeze. We were there couple of hours earlier than check-in time, but we were pleasantly surprised that our room was ready. We booked the king-sized deluxe. It wasnt exactly that roomy, but it was...

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1Thank SK_Koh_RK
Los Angeles, California
Reviewed 28 February 2013

First, I have only once before had this level of across the board friendly, thorough customer service. It was at a Ritz Carlton. From the moment I drove up to the curb to leave my car I was greeted by people at every turn who took the greatest delight in making me happy. I travel a lot and it is...

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1Thank TiggerishB
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, We sincerely appreciate your recent visit to the Inn at Union Square and for sharing your comments. We are all humbled by your feedback and comparisons. We are delighted you enjoyed our rooms, complimentary breakfast and evening wine hour. Our apologies for any disturbance from our breakfast set up; rest assured we will work on that. We hope...

Illinois City, Illinois
Reviewed 26 February 2013

We went to San Francisco for our babymoon. After lots of reviewing, we chose the Inn at Union Square. We stayed 2 nights over Valentine's Day. The hotel was easy to find, clean, quiet and the staff was friendly and helpful. Not your usual hotel feel, we were pleasantly surprised by the wine hour, evening cookies, evening turndown with bottles...

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Helpful?
Thank Michele S
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, It was a pleasure to have you as our guest over Valentines to celebrate you Babymoon. We sincerely appreciate your feedback and are glad you enjoyed our convenient location, clean, quiet rooms, evening wine hour , turn-down service and complimentary breakfast. We hope to have the opportunity to welcome you back in the near future Kind Regards and...

Brisbane
Reviewed 25 February 2013

We simply LOVED staying at this hotel... The staff were amazing and nothing was too much trouble, the hotel was beautifully designed to be fully functional whilst retaining its old world charm, and we wished we had been able to stay longer as our stay was just so fantastic - much alike the city itself! The location could not have...

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Thank upsticksandleft
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, It was a pleasure to have you as our guests during your recent visit to the Inn at Union Square in San Francisco. Our staff takes great pride in providing a personalized, exceptional stay for all our guests. Wayne (we believe that is who you are referring to) is grateful for the recognition. Thanks you for sharing your...

Adelaide, Australia
Reviewed 25 February 2013

In January this year, my partner and I stayed at this hotel. We had a wonderful time and found it very welcoming and hard to fault. The staff were so friendly and we loved the wine and cheese that was offered every night. It gave us the opportunity to meet and mingle with other guests and share experiences. Our room...

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Thank Greg C
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you for making the Inn at Union Square a part of your time spent in San Francisco. It was out pleasure to have you as our guests and we are pleased you were able to meet and mingle with fellow guests at our complimentary evening wine and cheese hour. We look forward to your return visit, hopefully...

Winnipeg, Canada
Reviewed 22 February 2013

I selected this hotel based largely on the reviews in Tripadvisor and we were very pleased. We stayed two nights, Feb. 12 and 13, 2013. The location is great and the staff are wonderful. Wayne and Ann made us feel at home, they were warm and welcoming. If you stay here try to make it to the wine and cheese...

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3Thank Richard C
Seattle, WA
Reviewed 21 February 2013

We spent three nights at Union Square Inn in January 2013. The room was comfortable and quite clean (some stains on the carpet and shabbiness to the linens). The room was small but well laid out. The bathroom door -- no fan, by the way -- is inches from the bed, so it's best that you are very comfortable with...

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Thank TravelingPenguin

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 

Additional Information about The Inn at Union Square

Address: 440 Post Street, San Francisco, CA 94102-1502
Region: United States > California > San Francisco > Union Square
Price Range: $315 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#47 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Union Square staff and other travellers.
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Questions? Get answers from The Inn at Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors were renovated or in the process, the 2 room suites were very nice.”
 of 5 bubbles sl502, 23 Nov 2016 | Read review
“405 was at the back of the hotel and thuis quiet and seemed larger than most”
  • Room 405
 of 5 bubbles 539ChrisM539, 7 Nov 2016 | Read review
“Upper level floors and rooms near the back”
  • Queen bed room is about 9 to 10 feet wide
 of 5 bubbles RnCinAZ, 16 Oct 2016 | Read review
“We have stayed in both the Suites and the Deluxe rooms - BOTH are great”
 of 5 bubbles maureen55, 15 Oct 2016 | Read review
“Be sure to request a portable air conditioner if it's warm outside. There is very little air movement in the rooms.”
 of 5 bubbles coolseb, 13 Oct 2016 | Read review
5 of 5
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