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The Inn at Union Square

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440 Post St, San Francisco, CA 94102-1502
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (389)
360
Panoramas (12)
Room & Suite (199)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn at Union Square
Updated 20/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 250 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco.
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Property amenities
Paid public parking nearby
Street parking
Wifi
Vending machine
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Private check-in / check-out
Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Safe
Seating area
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
2118Reviews43Q+A100Room tips
Traveller rating
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Popular mentions
Jennifer C wrote a review Aug 2021
Seattle350 contributions82 helpful votes
The Inn at Union Square is an excellent place to stay in San Francisco. Just make sure your expectations are framed appropriately for what the property it is. It is not a traditional hotel experience in that there is no front desk, however it is definitely not an Airbnb given that it provides daily housekeeping service. The property LOOKS like a hotel once you're up on the floors, and my room was immacuately clean, reasonably sized for 1-2 guests, and overall styled nicely. A hair dryer, bathrobes, and basic toiletries were all provided, along with plenty of towels. I have stayed in a few hotels since the pandemic began, and this was the first time I have had my bed made up and towels changed in the "new normal" - I appreciated the service! I was also grateful that I could store my luggage for a few hours on the day of departure. I called "0" from my room phone and the daytime manager met me to take my bags, and then brought them to the front door when I came back later and called again. Generally the property was quiet (in fact, they have quiet hours from 9 pm - 9 am). I did hear somebody sneeze a couple times in an adjacent room, but that was no big deal. Do note that that this property is entirely online check-in and you do not receive a physical key, only a key code that works on the front and room door. Prior to my arrival I received an email from the property (via Expedia) with instructions for online check-in. I suggest completing check-in before your arrival and storing your key code and room number in an easily accessible place so that you aren't fumbling with logging in to the online guest portal while standing at the front door. Once you get inside the building, there isn't anybody at a desk to show you to your room, this is why you want to know your room number going in. I found my room number by logging into the guest portal, there was a banner across the top of the portal page that stated "Superior Queen 603" - meaning room 603. Overall the check-in and access worked very smoothly, you just want to be prepared for the contact-free experience.
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Date of stay: August 2021
Value
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2 Helpful votes
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SacramentoSteve wrote a review Jul 2021
Sacramento, California, United States76 contributions58 helpful votes
This is a perfectly fine hotel if you dont plan on spending much time in the room. It's literally steps away from Union Square, super clean and has everything you need in a decent sized room. Nice TV, plenty of room and amenities in the bathroom, fluffy pillows. Downsides: our windows had a view of a brick wall, so it was almost difficult to tell if it was day or night outside. The all-digital check in situation was fine, though I was a little baffled since I didn't get a room number and wasn't told the access code worked for the room door as well as the front door until a guy popped out of the room out back on the first floor (guessing there were some cameras to observe the lobby). Narrow hallways, cramped common area. But hey for $135 with taxes in the middle of SF, I"m not complaining -- particularly since I booked direct after they matched the deals I was finding online.
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Date of stay: July 2021
Cleanliness
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Sleep Quality
Trip type: Travelled on business
Room Tip: Not sure if there are any rooms with a view; mine was of a brick wall.
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LAlalablabla wrote a review Jul 2021
Los Angeles24 contributions40 helpful votes
I'm guessing the rave reviews here were pre-pandemic since there was no breakfast or happy hour that other guests mentioned. You have to do all your check in online now so you don't get anyone else involved, but my phone wouldn't reload when I got in the front door. No one was there but fortunately someone soon came out to assist me. I still like a greeting upon arrival even if a pandemic is going on. It's an old building and the elevator is a bit rickety. The rooms are nicely remodeled and the bathroom is great but the bed was too soft for my taste and the view out the 6th floor windows couldn't be worse with just rooftop ac units. Speaking of, the thermostat didn't adjust, which was frustrating but I liked the addition of a ceiling fan. There is one filtered water machine on the 3rd floor so it's extra effort to get drinkable water unless you bring your own. All in all, it didn't rise up to expectations.
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Date of stay: July 2021
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hmlars wrote a review Jul 2021
Dunwoody, Georgia44 contributions8 helpful votes
The Inn at Union Square is a good value but the hotel itself is average. Rooms are clean and updated, which is always appreciated. There is very little onsite from an amenity standpoint-- no main lobby, no hotel bar/restaurant, no views. Unfortunately, perhaps due to covid, they were not serving breakfast as advertised in the photos on the website used for booking. If you are looking for a great value in downtown San Fran, it's a good stop-- but don't book for any sizzle. It's a nice place to lay your head at night.
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Date of stay: July 2021
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Michael Madison WI wrote a review Dec 2020
1 contribution2 helpful votes
Service goes above and beyond. Warm and friendly atmosphere. Walking distance to everything you need including all types of transportation. I have been coming to this hotel for the last 15 years and it never disappoints. Michael Madison WI
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Date of stay: November 2020
Value
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Room Tip: King Suite
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2 Helpful votes
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PRICE RANGE
USD 192 - USD 496 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn at union square hotel san francisco, hotel at union square, at union square hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square
NUMBER OF ROOMS
30
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Frequently Asked Questions about The Inn at Union Square
Which popular attractions are close to The Inn at Union Square?
Nearby attractions include San Francisco Urban Adventures (0.5 km), Marrakech Magic Theater (0.4 km), and San Francisco Playhouse (0.01 km).
What are some of the property amenities at The Inn at Union Square?
Some of the more popular amenities offered include internet access, facilities for disabled guests, and express check-in and check-out.
Which room amenities are available at The Inn at Union Square?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
Is parking available at The Inn at Union Square?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to The Inn at Union Square?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Which languages are spoken by the staff at The Inn at Union Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Inn at Union Square?
Many travellers enjoy visiting Alcatraz Island (4.4 km), Golden Gate Bridge (7.0 km), and City Lights Booksellers (1.0 km).
Is The Inn at Union Square accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.