We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Donatello

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
The Donatello
The Donatello
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,465 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Donatello
See the most recent reviews
Showing 2,099: English reviews
Palm Coast FL
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 July 2010

Stayed five nights here. My second visit to the Donatello. The rooms are spacious and comfortable with a small microwave, fridge, coffeemaker and utensils. The location is a few steps from Union Square. Staff polite and helpful. Can recommend without reservation.

Helpful?
Thank Mumbles13
Belfast, N.I.
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 July 2010

Stayed five nights at the Donatello with two children, great rooms and great service and above all agreat location and value for money. We had a room with a patio area which was great for morning coffee from the complimentary club room on the top floor. All in all a great hotel and would strongly recommend it to anyone visiting... More 

Helpful?
Thank cmoo
Staten Island, New York
1 review
Reviewed 22 July 2010

...staff could not have been nicer or more accommodating. Hotel was very clean. Turn-down service was nice to come back to every evening. Would definitely recommend, especially if wanting to tour the heart of San Fran.

Helpful?
Thank LoveCali12
South Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 July 2010

We choose Donatello because of its ratings here, and were not disappointed. The location is excellent, just a block from the cable car and streetcar stop, and many shops (Union Sq.) and excellent restaurants within an easy walk. Another advantage: a downtown pickup site for Hertz is a block and a half away (325 Mason St). We checked out of... More 

Helpful?
2 Thank CarolinaRoadTripper
Switzerland
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 July 2010

This hotel is very well located at one block from Union Square, and it's real good value for money, because the rooms are spacious and quite nice. Only drawback: WiFi connection didn't work very well neither in the room nor in the hall.

Helpful?
Thank LightMatt
Liverpool UK
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 16 July 2010

This hotel has a good reputation on Tripadvisor and it is well deserved. Staff were excellent in giving advice and dealing with requests. Rooms were of a good standard. Location was excellent, if not a bit off the centre of things but not too far from Union Square. Far better than being in the Pier 39 area.

Helpful?
1 Thank KenLiverpoolUK
pasadena,ca
Level Contributor
114 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 14 July 2010

The hotel does many things well (TV, music, bath, bed), but fails on things which should be simple. The wireless, if it works at all, is very slow. You can only see the TV from the bed. There is no real desk to work on (I write this on a nightstand with a stool). It does have a frig, u'wave,... More 

Helpful?
Thank lcf-guy
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2010

We stayed at the Donatello for 4 nights and loved everything about. The location was fantastic- only one block from a cable car stop and Union Square. Staff were always extremely helpful and the free internet access on the ground was very useful. The room was spacious with a very comfy bed and was well equipped with a fridge, microwave... More 

Helpful?
Thank E L
Chico, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2010

The Donatello is always our first choice in San Francisco. We make 3 to 5 trips per year to the City. The Donatello has a wonderful location, one block from Union SQ., with shopping restaurants, and trolley cars.. Hotel staff is very friendly, competent and welcoming. Rooms are large, comfortable and clean.! Location is safe.. We have no reservations in... More 

Helpful?
Thank Jellsimina
Normal, IL
1 review
Reviewed 12 July 2010

We stayed at the Donatello for two nights and were very impressed. We were surprised how large the room was! Our room was clean and modern looking. The free wireless internet was nice and allowed us to plan our day since this was our first time to San Francisco. Jesus the front desk attendant was awesome, we mentioned we were... More 

Helpful?
Thank NateJ11

700 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (420)
Viewed
Dining (9)
Viewed
Bathroom (34)
Viewed
Room/Suite (164)
Viewed
View from Room (18)
Viewed
Hotel & Grounds (52)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:48
Videos (2)
Viewed
Other (138)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (235)
Viewed
Amenities (28)
Viewed
Dining (8)
Viewed
Studio (North Facing) (32)
Viewed
Studio (Small) (27)
Viewed
Studio (South Facing) (32)
Viewed
Studio with Terrace (37)
Viewed
Studio (With Wraparound Bath) (34)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (11)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square
#16 of 233 in San Francisco
4,900 reviews
Union Square
Warwick San Francisco Hotel
Warwick San Francisco Hotel
#48 of 233 in San Francisco
473 reviews
Union Square
The Orchard Hotel
The Orchard Hotel
#10 of 233 in San Francisco
2,616 reviews
Show Prices
Show Prices
Show Prices
Union Square
White Swan Inn
White Swan Inn
#8 of 233 in San Francisco
1,555 reviews
Union Square
The Inn at Union Square
The Inn at Union Square
#4 of 233 in San Francisco
1,517 reviews
Union Square
Hotel Rex, a Joie de Vivre hotel
Hotel Rex, a Joie de Vivre hotel
#52 of 233 in San Francisco
1,491 reviews
Show Prices
Show Prices
Show Prices

Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 

Additional Information about The Donatello

Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Region: United States > California > San Francisco > Union Square
Price Range: $264 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Cheap Tickets, Odigeo, TravelClick, Travelocity and Jetsetter so you can book your The Donatello reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Style:
#25 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#32 Green Hotel in San Francisco
#55 Business Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Donatello staff and other travellers.
44 questions
Ask a question
Limassol, Cyprus
over a year ago
Essex
5 months ago
Tyler, Texas
over a year ago

See all questions (44)

Questions? Get answers from The Donatello staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would assume that the higher you go, the less street noise there is (something hard to avoid in a major city)”
 of 5 bubbles psandberg, 6 Nov 2016 | Read review
“Try to have a higher room. Street noise can be loud at night.”
 of 5 bubbles Rtd2191, 6 Oct 2016 | Read review
“Quieter floors are probably higher floors, but I doubt there is a bad room in the entire hotel, its impeccable and location ideal!”
 of 5 bubbles DavidandStacy, 5 Oct 2016 | Read review
“Try not to get a room on Post due to early morning trash pickup”
 of 5 bubbles KoKonutGirl, 23 Sep 2016 | Read review
“Ask for a room above the 10th floor to avoid the city noise......”
 of 5 bubbles PaulR918, 17 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay