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Sheraton Fisherman's Wharf Hotel

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3,813 Reviews from our TripAdvisor Community

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Showing 3,166: English reviews
Huddersfield, United Kingdom
Reviewed 14 March 2013

We had a lovely room in the top floor. The hotel room was spacious but the bed was not the best. But that's down to personal taste. The hotel is very well located. The bar/cafe area in the loony in expensive. Three times the cost of the seven eleven around the corner. There is no wifi in the room, unless...

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Helpful?
Thank Matt_Peel_Hudds
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

We appreciate your feedback and want to thank you for sharing your comments with our future guests. Thank you for sharing our convenient location to all that San Francisco has to offer, there is so much to see and do in this city and we are happy to be so centrally located. Thank you again for your review and we...

Toronto, Canada
Reviewed 13 March 2013

Very close to pier 39 where all the action is. Rooms are small, including bathroom area. Concierge were very helpful. Don't eat in hotel restaurant, too pricy. You are just steps away from many options.

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Helpful?
Thank rtae
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for taking the time to connect with us regarding your most recent experience. We appreciate you sharing our convenient location with our future guests and we are pleased to hear you were able to easily explore the local area. Our concierge team is there to help you with whatever it is that you may need; restaurant reservations, tickets...

USA
Reviewed 12 March 2013 via mobile

Stayed here for 5 days for a conference. It is far from the conference center and Union Square. But from a touristic perspective, this place is in the center of fisherman wharf. Immediately next to it is the F line. The outdoor fireplaces are very nice for the chilly nights. Wifi was not good, very slow and keeps disconnecting. Staff...

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Helpful?
Thank MSAUsa
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

We appreciate your feedback and want to thank you for choosing the Sheraton Fisherman’s Wharf on your most recent visit to San Francisco. Thank you for sharing our convenient location with our future guests; San Francisco has so much to offer and most of it is within walking distance or a short ride on the F Line. I have forwarded...

Columbus, Ohio
Reviewed 9 March 2013

This must have been another property that Starwood took over as the hotel is not designed like a typical Sheraton. That being said, the service and room comfort are consistently good. Location is awesome being 1 block from Fisherman's Wharf so it's a great walking location to alot of sites. Free breakfast buffet was very good with choices of eggs,...

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Helpful?
2Thank lsfcmh
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

We appreciate your feedback and want to thank you for choosing the Sheraton Fisherman’s Wharf. Thank you for your comments regarding our comfortable guestrooms, convenient location and delectable breakfast buffet. We are delighted to hear that you were able to enjoy our new outdoor area featuring fire pits to warm you up on some of these colder days. Our associates...

walsall
Reviewed 8 March 2013

Stayed hear end of Feb for five days . Can't fault the location , 1 block from the front centrally placed. Nice quirky rooms excellent in room coffee machine great comfy king size bed . Not much of a view from window though due to the hotel being low rise . We never sampled any food in the hotel as...

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1Thank keithpearson1
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

We always love hearing from guests who experienced all that the hotel and the city has to offer. Thank you for your comments on our convenient location, comfortable and well-appointed guestrooms and remarkable associates. We are delighted to hear that you enjoyed our new unwind area with outdoor fire pits and seating. Thank you again for your feedback and we...

Nevada city, CA
Reviewed 7 March 2013

Stayed here a few years ago. Came into SF on a whim and drove up on a Friday afternoon and walked in to availability at a decent price. Great location. We love to walk to North Beach for great Itilian and walk off the meal on the way back to the wharf area.

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Thank finallyavacation29
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

We are delighted to hear that our hotel was a welcome home to you after a long drive. San Francisco is an amazing city and has so much to offer visitors, and we are happy to be right in the middle of it all. Thank you again for your feedback and we hope you will stay with us again on...

Big Sur, California
Reviewed 5 March 2013

Check-in was minimal and sub-par. The entire experience was less than 3 minutes but left a lasting impression. The customer service agent confirmed my prepayment, asked for my identification and credit card, handed me the room key, and told me where I can validate my parking. That was it. She did not disclose the mandated check out time, minimal fee...

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Helpful?
1Thank Galilea S
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Your feedback is greatly appreciated and we will certainly address your concerns. What you experienced at check-in was neither standard nor acceptable and for that we are very sorry. We will use your comments to help determine areas in which training is needed. Although your check-in was not up to par we are thankful for your comments regarding your check-out....

Florida
Reviewed 3 March 2013

I really enjoyed staying at this hotel for the service and the really nice room with an extra large desk by the window for work. The concierge desk and bellmen were fantastic! Many thanks to Jason for arranging for car services and cabs whenever I needed them. Rooms had very comfy bed and pillows and it was pretty quiet considering...

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1Thank cmonteFlorida
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for providing your valuable feedback from your most recent visit. We are delighted to hear that you enjoyed your stay at the Sheraton Fisherman’s Wharf. Thank you for your comments regarding our spacious and comfortable guestrooms, and relaxing Sheraton Sweet Sleeper Beds and bedding. I have shared your comments for Jason with him and his supervisor directly and...

Boise, Idaho
Reviewed 2 March 2013

We have been in San Francisco many times for tourism, almost all of them spending our nights around Union Square. This time we changed on purpose, and we feel we found the right solution. We got this Hotel with Priceline, but we had anyway a perfect room with two beds ( that is what we were looking for ), and...

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1Thank Pibba
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

It is such a delight to read reviews from guests who experienced all the hotel and the area have to offer. Thank you for your comments regarding our comfortable guestrooms and relaxing Sheraton Sweet Sleeper Beds. We are pleased to hear that our convenient location helped your explore every inch of the city that you wished to see. Our future...

Chicago
Reviewed 28 February 2013

Staff were very professional and friendly. Rooms were a nice size. The walls were a bit thin. The location was great. We walked everywhere, or it was a very short cab ride. I would recommend this hotel.

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Helpful?
1Thank jarhead123
Ashley D, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for sharing your delightful review for our many hardworking associates. We appreciate your comments for our clean and well-appointed guestrooms. San Francisco is an amazing city that is very walkable, we are glad to hear that you found our location to be well positioned in the city. Thank you again for your review and we look forward to...

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $260 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#43 Green Hotel in San Francisco
#49 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travellers.
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Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was overlooking well groomed parking lot with view of outlet stores. Actually a quiet area..”
 of 5 bubbles arnolds182, 18 Feb 2017 | Read review
“Courtyard views are nice, but city traffic noise at night could be an annoyance.”
 of 5 bubbles JeffM91, 14 Feb 2017 | Read review
“Go for an upgraded room”
 of 5 bubbles karenwU9734UW, 13 Feb 2017 | Read review
“Some ground floor rooms lack privacy from street”
 of 5 bubbles K1401AAdavidw, 13 Feb 2017 | Read review
“Stay on higher floor or on side away from Zephr hotel as garbage trucks pick up from Sheraton and Zephr at 1 am , 4 am etc”
 of 5 bubbles RStokes, 10 Feb 2017 | Read review
5 of 5