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Sheraton Fisherman's Wharf Hotel

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3,813 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Fisherman's Wharf Hotel
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Showing 3,166: English reviews
Aurora, IL
Reviewed 7 May 2013

We were here for 3 nights and the location couldn't have been better for the things we wanted to do. It was within walking distance for ferries, shopping, restaurants, etc. The staff was friendly and helpful. My only issue with the room is that the shower is really narrow. I'm an average-sized person and I had the shower curtain sticking...

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Thank Helen B
Duxbury, Massachusetts
Reviewed 7 May 2013

Beautiful hotel with wonderful rooms. The outside firepits were a definite plus! Concierge was helpful. Breakfast was amazing. My only dissatisfaction was that there was no complimentary wi-fi in the rooms!

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Thank dmscmom
Marden, Kent
Reviewed 6 May 2013

My husband and I stayed at the Sheraton for 3 nights as a stop-over on the way back to UK. The location is very handy for Fishermans Wharfe, Piers and the tram into town. The only thing this hotel has going for it is the location. I hardly got any sleep in our room on the 3rd floor as it...

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Thank AngloKiwi
Orange County, CA
Reviewed 5 May 2013

We spent 3 nts here last wk. we were surprised that the Internet was not included & the price per minute was expensive. We had a nice room on the top floor and were happy to find that we could open the window! Beware that our room featured the lowest toilet. We enjoy staying in this area as we can...

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Thank Nanawuf
Perth, Australia
Reviewed 4 May 2013

My husband and I stayed at the Sheraton for 4 nights and were pleasantly upgraded to a bigger room on check in. The staff behind the desk and the concierge were helpful and friendly. My only small gripe was with the customer service at 'Spressi', the hotel's cafe. The man & lady serving were perpetually unhappy and suspicious if you...

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1Thank Amanda T
Seattle, Washington
Reviewed 3 May 2013

Fisherman's Warf is the last remaining 'family' tourist trap in San Francisco, so its decidedly less trendy then nearly any other part of the city. The Sheraton fits right in, with a very family friendly atmosphere of bright 80's inspired colors mixed with scandanavian touches. It's not tacky, but it's not exactly tasteful. The room I had was on the...

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Thank greener_007
New York City, New York
Reviewed 3 May 2013

I liked this hotel very much. I love staying in hotels. I usually spend a good amount of time in my hotel rooms. I do all my site seeing during the day, and spend most of the evening in the room. So quality, comfort, aesthetics, amenities, etc are all important to me. I was disappointed, that because of a transportation...

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Thank Intrepid_Traveler13
Melbourne, Australia
Reviewed 30 April 2013

On our last days in SF,we booked this hotel because it looked nice from the website as they just spent million of dollars from complete renovation. I specifically request a room facing the swimming pool taking that advice from TripAdvisor and yet they sent us to the very end of the hallway which side window is facing the muni garage...

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1Thank 5745edelweiss
Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for taking the time to share your feedback about your experience. We apologize about the noises of the city that you experienced during your stay. We always do our best to accommodate our guest’s requests and suggest booking directly with the property to ensure those requests are meet. Our Bell Staff are some of the best in wharf...

Reviewed 29 April 2013

Overall the hotel is great. Everything (restaurants, site seeing, etc) is walkable. My only complaint are the squeaky floors. We stayed on the 1st floor and could here people walking above us all night. Other than that we would recommend the hotel.

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Thank Colemantj
Golden Grove
Reviewed 28 April 2013

Rooms nice and clean well maintained actual hotel bit outdated when walking up the corridors. Outdoor open fires looked inviting but that is where the smokers went so we chose to. avoid it. Some front counter staff not overly friendly especially when I queried same amount on two separate cards. Have to pay for wifi , great location to all...

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Thank Alllywarner
Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for recognizing our hotel’s high standard of cleanliness as well as our perfect location. We will be sure to send Prince your regards. He is such a great ambassador for our hotel and actually speaks 5 different languages. Our international guests love him as he is able to make them feel right at home. We hope to see...

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $260 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#43 Green Hotel in San Francisco
#49 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travellers.
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Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was overlooking well groomed parking lot with view of outlet stores. Actually a quiet area..”
 of 5 bubbles arnolds182, 18 Feb 2017 | Read review
“Courtyard views are nice, but city traffic noise at night could be an annoyance.”
 of 5 bubbles JeffM91, 14 Feb 2017 | Read review
“Go for an upgraded room”
 of 5 bubbles karenwU9734UW, 13 Feb 2017 | Read review
“Some ground floor rooms lack privacy from street”
 of 5 bubbles K1401AAdavidw, 13 Feb 2017 | Read review
“Stay on higher floor or on side away from Zephr hotel as garbage trucks pick up from Sheraton and Zephr at 1 am , 4 am etc”
 of 5 bubbles RStokes, 10 Feb 2017 | Read review
5 of 5