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Hotel Riu Plaza Fisherman’s Wharf

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2500 Mason Street, San Francisco, CA 94133-1450
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 298
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (21)
Dining (8)
Room & Suite (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Plaza Fisherman’s Wharf
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#145 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Hotel Riu Plaza Fisherman’s Wharf is located close to Pier 39, one of the most iconic parts of San Francisco, and it offers the best services to enjoy an unforgettable stay. Airport (SFO) is approx. 24 km away. This hotel is ideal for both leisure and business travel. Enjoy our free wi-fi, outdoor pool area, gym and conference rooms. The 531 modern designed rooms are perfectly equipped to offer you maximum comfort featuring satellite TV, a mini-fridge, coffee machine, air conditioning, and many more amenities. For gastronomy lovers, we offer American buffet breakfasts with live cooking stations and á la carte lunches and dinners. In addition, you also have the option of the snack bar, open all day, where you can try delicious snacks and appetizers.
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Full view
Property amenities
Paid private parking on-site
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beach
Golf course
Car hire
Business Centre with Internet Access
Car park
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Snack bar
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
Hotel links
Special Price:Book now with 10% off!
76Reviews11Q+A3Room tips
Traveller rating
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Popular mentions
baelynnn wrote a review Dec. 2020
Ventura, California6 contributions7 helpful votes
This hotel is in a great location, right by pier 39 and many other attractions. However our room was on the ground floor and the patio was accessible to the street, meaning that anyone could’ve jumped into the patio and broke into the room. Plus the lock on the patio door was so confusing. We did get free breakfast in the morning which was good and the employees were nice.
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Date of stay: December 2020Trip type: Travelled on business
1 Helpful vote
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Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 19 Jan. 2021
Dear baelynnnn, Thank you for sharing your feedback with us! We are pleased that you received a positive impression of the location of our hotel. Regarding the patio we always recommend our guests to contact our Front Desk for any assistance you might need to make your stay a more pleasant one. We look forward to welcoming you back in the near future! Hotel Riu Plaza Fisherman´s Wharf Online Reputation Manager
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Mann wrote a review Nov. 2020
2 contributions1 helpful vote
I stayed at Riu hotel, the Fishermans Warf, SF for the very first time. Even though the location is great, I'm disappointed with many little things. 1) NO Coffee Machine: even though their website mentioned coffee machines inside the rooms, they don't have it anymore in the rooms, blaming it on COVID. They should at least mention it on the website so we can make educated decisions 2) NO room cleaning: Again blamed on COVID, we went out for the whole day and came back to a non made room, you would ALWAYS expect a hotel room to be made at least once a day, but RIU blamed it again on COVID, I believe covid IS at least a time when they should come and clean everything every day! They said you have to ask for it....are you kidding me??? and who will tell us that?? What a way to cut COST!!! 3) If you are booking through Hotel Tonight, please don't fall for the HOUSE BIKES, because they don't have it. and obviously, it is once again the client's fault for believing hotel tonight, no one will take the blame, RIU hotel (for not checking their profile on Hotel Tonight, or Hotel tonight for having that description which they say that hotel gives directly), in the end, it is the customer that suffers!! No Coffee machine in the room, no room cleaning, no bikes (which they claim online but didnt have hence I had to buy separately for $90) would definitely not make RIU Hotel Fisherman Wharf be my choice of hotels had I known before booking!! Manju manju.r.kapu@gmail.com Room 4519 11/27-11/29
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Date of stay: November 2020
Value
Location
Service
Room Tip: no coffee machines in the room , no room cleaning during covid
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Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 1 Dec. 2020
Dear Manju, Thank you for choosing to stay with us at Hotel Riu Plaza Fisherman’s Wharf. While we are glad to hear our location was to your liking, we are deeply concerned to hear about your experience. This certainly does not reflect the typical service of our property. On our website we do indicate that in order to meet each country’s hygiene requirements, there may be some changes to each hotel’s services or facilities that differ from what is described. We regret that we were not able to provide you with tea and coffee making facilities in your room due to the recently implemented safety measures. We please hope for your understanding that the reason behind is to protect our guests and employees. Please accept our apology for any inconvenience caused. However, we hope for your understanding that our protocols are being continuously updated with the latest information available, always taking into account the recommendations of expert bodies. Our sincere apologies for the disappointment and please be assured that we have forwarded your comments to the relevant department for an adequate follow-up. We hope to have the chance to see you under better circumstances the next time you are in San Francisco. With our best wishes we remain, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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Travel X wrote a review Nov. 2020
Miami, Florida393 contributions142 helpful votes
The hotel itself is ok...rooms are nice and have been renovated...parking is ridiculously expensive, front desk service is terrible..location is good if you like to be around the piers and wharfs..I would not stay here again.
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Date of stay: November 2020Trip type: Travelled solo
2 Helpful votes
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Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 30 Nov. 2020
Dear Tariq, Thank you for taking the time to post a review of your stay with us. While we are glad to hear that you liked our property and the rooms, we were disappointed to read your review. However, we appreciated you bringing these issues to our attention. We sincerely apologize for any inconvenience and assure you that we are constantly striving to raise the bar for our services. We are grateful for your valuable feedback, as it allows us to see our product/services through the eyes of the guest and adjust where necessary. Your comments will be shared with our management team. It is our hope that we will have the opportunity to welcome you back to our property very soon. Kind regards Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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prix wrote a review Jul. 2020
Orlando, Florida2 contributions3 helpful votes
Nice hotel. I went for business but roommate family with me. The location was a key to be able to walk to many restaurants and places without a car. Hotel very clean and amazingly educated staff. I highly recommend it.
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Date of stay: September 2019Trip type: Travelled on business
1 Helpful vote
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Response from Riu Hotels and Resorts, Otros at Hotel Riu Plaza Fisherman’s Wharf
Responded 9 Jul. 2020
Dear guest, Thank you for taking the time to evaluate your stay at our hotel. We are pleased that you have felt comfortable and safe with us, because that is exactly what we wish our beloved guests. It would be wonderful to welcome and spoil you again very soon. With warmest regards, Hotel Riu Plaza Fisherman`s Wharf Online Reputation Manager
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Ianqatar wrote a review Apr. 2020
San Miguel de Allende, Mexico63 contributions29 helpful votes
Perfectly located for our trip to the Vancouver Rugby 7's tournament. Modern spacious clean rooms and walking distance to everything. We will definitely return. The one blip was there was an alarm, but the staff handled it very calmly.
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Date of stay: March 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Fisherman’s Wharf
Responded 30 Apr. 2020
Dear Ianqatar, Thank you for sharing your positive review! We are delighted to know you had a lovely stay at our hotel! We also appreciate your kind words in reference to our location. The greatest city of San Francisco and our entire team are waiting for your next visit! Keep well meantime, Best wishes, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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PRICE RANGE
USD 181 - USD 366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton san francisco, san francisco sheraton, sheraton fishermans wharf
FORMERLY KNOWN AS
Sheraton Fisherman's Wharf Hotel
LOCATION
United StatesCaliforniaSan FranciscoFisherman’s Wharf
NUMBER OF ROOMS
531
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Frequently Asked Questions about Hotel Riu Plaza Fisherman’s Wharf
Which popular attractions are close to Hotel Riu Plaza Fisherman’s Wharf?
Nearby attractions include Pier 39 (0.3 km), Fisherman's Wharf (0.2 km), and Musee Mecanique (0.3 km).
What are some of the property amenities at Hotel Riu Plaza Fisherman’s Wharf?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
What food & drink options are available at Hotel Riu Plaza Fisherman’s Wharf?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Hotel Riu Plaza Fisherman’s Wharf?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Riu Plaza Fisherman’s Wharf?
Conveniently located restaurants include Cafe De Casa, The Baked Bear, and Hollywood Cafe.
Are there opportunities to exercise at Hotel Riu Plaza Fisherman’s Wharf?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Riu Plaza Fisherman’s Wharf offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Riu Plaza Fisherman’s Wharf?
Many travellers enjoy visiting Alcatraz Island (2.4 km), Golden Gate Bridge (5.9 km), and City Lights Booksellers (1.2 km).
Is Hotel Riu Plaza Fisherman’s Wharf accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.