Staypineapple, An Elegant Hotel, Union Square
1,275 reviews
#30 of 247 Hotels in San Francisco
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580 Geary St, San Francisco, CA 94102-1650
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 266
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Panoramas (28) Room & Suite (329)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staypineapple, An Elegant Hotel, Union Square
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#30 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
Parking
Wifi
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Languages Spoken
English, Spanish, Filipino
Location
Full view
100Great for walkers
Grade: 100 out of 100
339Restaurantswithin 0.5 km
89Attractionswithin 0.5 km
Contact
580 Geary St, San Francisco, CA 94102-1650
Getting there
Powell StBART7 min
Powell StMuni8 min
1,275Reviews65Q+A100Room tips
Reviews
Traveller rating
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- 18
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Popular mentions
I must start by saying this hotel is beautiful! Once you enter you are immediately faced with beauty. The colors are vibrant, the décor is stellar, and you have access to some very fine art pieces. I truly loved the sculpture of the invisible lady and the shower was excellent! Safety: The hotel followed all Covid policies, I felt very safe The Room: Smaller in size but very attractive. I stayed in the Celebrity King, the bed was comfy and the bathroom was phenomenal. I have a thing for marble, so I was in heaven! Guest Services: I was highly impressed with how well the hotel staff takes care of their guests. They really do go above and beyond. Big thanks to Kelsong! he was so helpful, kind, and professional. The take away: This was a great experience and I will certainly be returning! -xoxo Quania Love Jones…
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Review collected in partnership with this hotel
Date of stay: February 2021
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 4 days ago
Dear QuaniaJones, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and had the chance to admire some the fine artwork and details put into making this hotel special. We hope to see you again very soon. Sincerely,
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The stay here was amazing, customer service is good with directions on where to park and locations to visit, also most importantly it’s super clean and sanitary. Also did I forget it’s also dog friendly!
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 6 days ago
Hello IsmaelRamos_0, What a lovely review, thank you for your kind words. I am glad that we were able to help you navigate around town and provided you with recommendations. We appreciate you noticing the details we've put into making sure that our rooms are in clean and perfect condition, this means a lot to us. Sincerely,
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We had came here to stay one night and we had our Shepard mix mix with us. The rooms were clean and cozy, and they even gave us a dog bed, food/water bowls, and LOTS of doggie treats!! The staff was extremely friendly and welcoming and the front desk lady Stephanie was the most sweetest and kindest person ever!!! Very helpful and made us feel welcome. Will definitely stay again if we come back to the area!
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Date of stay: February 2021Trip type: Travelled with friends
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Hello orilei, We are so happy that you had a great time at Staypineapple San Francisco. Thank you for sharing some of the highlights of your stay and for bringing your dog along with you, it is always a delight when guests brings their pets. Stephanie and the team are wonderful at what they do, I cannot wait to share your awesome review with them. See you next time. Rhodora Escobar
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My first time in San Francisco and Stephanie was such an amazing host. I was exhausted but Stephanie was able to check me in and answer my questions and I did have many. She made me feel like I had a comfortable stay, she's really left a great impression for this hotel. Will recommend to friends and family!
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Date of stay: February 2021Trip type: Travelled with friends
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Hi Johanaf87, Thank you for the awesome review and for recognizing Stephanie as an amazing host. We just love reading how our service have impacted your overall experience. We appreciate the recommendation and we cannot wait to welcome you back. Respectfully, Rhodora Escobar
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This hotel is located in the Union Square district of San Fran, which is disgusting, urine smelling, homeless ridden and a junkie infested area. I will not let the location of the hotel distract me from the quality of the hotel, however the quality of the hotel was subpar. I knew the hotel did not offer parking so I was not expecting parking, HOWEVER I was not expecting the nearest parking garage to be 0.2 miles away. While that may not seem like a long distance, with BAGS and suitcases it is a VERY long walk! I paid 35 per 24 hours for parking at the Mason O'Farrell garage. Luckily, I checked in through the link before arriving and was hoping that check in would be speedy! It still took 10 minutes to check in because the front desk agent wanted to talk even though she saw we were exhausted from the walk, furthermore she wanted to have a conversation about what I did for work when she saw my monitor that I brought. Finally checked in, we were informed that we were allowed $10 a day to use for snacks or drinks which eased our pain a little bit. UNTIL WE SAW THE ROOM. This was the tiniest hotel room I have ever stayed in! My apartment bedroom is bigger than this hotel room! This hotel is not suited for guests who bring their work with them or guests for a long term stay. Also, the bathroom was nice, however the bathroom shower "door" was not a door, more like a half door that still allowed PLENTY of water to escape the shower. Lastly, the walls are paper thin, we could hear drunks throwing up in floors above us at 5am and the city noise is insane, plus all of the crime we heard outside of our window. For instance, we heard a woman pointing fireworks at people and about ten minutes later we heard sirens and saw her get arrested. I will NEVER stay at this hotel or ANY hotel in Union Square. Save your money. Go elsewhere. p.s. the A/C is noisy and the room does not offer enough circulation for the temperature to ever be right. While the blankets are nice and comfy, they are too big for such a small space!…
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Hello Austin, Thank you for taking the time to share your experience with us. I want to apologize for the negative experience at the front desk during your check-in. You are right, we should be respectful of your time by recognizing that you were tired and did not want to engage on a lengthy conversation, we will be more mindful of this in the future. Despite our small rooms and the odd design to our bathroom, I hope we where able to at least provide you a comfortable nights rest. San Francisco is beautiful, but like many other cosmopolitan cities in the US we do have our challenges. I hope that you'll give us another opportunity to welcome you back at Staypineapple.
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PRICE RANGE
USD 178 - USD 365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
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Claim Your Listing Frequently Asked Questions about Staypineapple, An Elegant Hotel, Union Square
Which popular attractions are close to Staypineapple, An Elegant Hotel, Union Square?
Nearby attractions include Marrakech Magic Theater (0.2 km), San Francisco Playhouse (0.4 km), and Biscuits and Blues (0.3 km).
What are some of the property amenities at Staypineapple, An Elegant Hotel, Union Square?
Some of the more popular amenities offered include free wifi, meeting rooms, and dry cleaning.
Which room amenities are available at Staypineapple, An Elegant Hotel, Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Staypineapple, An Elegant Hotel, Union Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Staypineapple, An Elegant Hotel, Union Square?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Is Staypineapple, An Elegant Hotel, Union Square located near the city centre?
Yes, it is 0.9 km away from the centre of San Francisco.
Are any cleaning services offered at Staypineapple, An Elegant Hotel, Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staypineapple, An Elegant Hotel, Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Staypineapple, An Elegant Hotel, Union Square?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Staypineapple, An Elegant Hotel, Union Square?
Many travellers enjoy visiting Alcatraz Island (4.5 km), Golden Gate Bridge (6.8 km), and City Lights Booksellers (1.3 km).
Is Staypineapple, An Elegant Hotel, Union Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.