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Hilton San Francisco Union Square

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333 O'Farrell Street, San Francisco, CA 94102-2116
COVID-19 update: See the added health and safety measures this property is taking.Read more
9 people are viewing this hotel
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1729)
360
Panoramas (66)
Room & Suite (923)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton San Francisco Union Square
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#113 of 251 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Don't just visit San Francisco, experience it. Located in the heart of Union Square, walk to world-class shopping and dining, museums, and tourist attractions like the world-famous Cable Car. Enjoy our grab-and-go market Herb N' Kitchen for anytime snacking, or relax in one of our two restaurants. You can even take a dip in our heated outdoor pool and spa. Before settling back into your room, see San Francisco from our perspective at our top-floor lounge Cityscape.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid private parking nearby
Paid wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 3 more
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
378Restaurantswithin 0.5 km
119Attractionswithin 0.5 km
4568Reviews191Q+A100Room tips
Traveller rating
  • 1,296
  • 1,586
  • 1,033
  • 419
  • 234
Time of year
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  • English
Popular mentions
PV1202 wrote a review 3 Dec
Sacramento, California1 contribution
Staff was very professional accommodating and helpful. Cleanliness of the place was great!! Beautiful place. Rooms had great views from the balcony and Parlor suite was phenomenal. Would definitely stay again. No complaints at all.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
Value
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Location
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Airportguy2 wrote a review May 2021
Fort Lauderdale, Florida15 contributions19 helpful votes
Hotel's Favourite
The location is perfect and the team know hospitality the security by the doorway is a little too much I feel this should be in the background and not so much in your face as you try to get to your room hopefully they can take this away
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from Aaron Danzig, Other at Hilton San Francisco Union Square
Responded 1 Jun 2021
Thank you for your feedback Airportguy2. Our Team Members are so happy to welcome back guests and share with them that amazing Hilton hospitality. We understand your perspective about our security team presence. Our intention is to keep our guests safe and will work to have it be less intrusive.
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pendant2016 wrote a review 3 Dec
Suisun City4 contributions2 helpful votes
The Hotel staff were very helpful arranging our stay, our group consists of families of both parties and were given a very nice accommodations. The rooms we have were used for my daughters wedding day preparation and everything went well.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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E Malik wrote a review Nov 2021
1 contribution
My stay here was terrible. I came to San Fran for just 1.5 days and we spent nearly 3 hours trying to resolve our room situation. I booked 2 rooms to accommodate my family and I, the first room wasn't properly cleaned, while in the room room service came in to clean the rooms. The bathrooms were dirty, the sink had stains in them and the bathroom doors couldn't close. We were transferred to the next room and that was in the same condition. Furthermore the final room we were upgraded to was done by my own research as the front desk manager tried to give us a third 2 bedroom in the same condition as the first too. The hotel doesn't maintain their rooms nor clean them thoroughly during a pandemic. In addition we lost 3 hours dealing with them. When I was working with the Front Desk Manager, she had the nerve to tell me I can try going somewhere else, like that is an option to move an entire family to another hotel during Thanksgiving week. When I reached out to the district manager she only refunded me back for one room. I had contacted customer service thereafter and they had the nerve to only refund me back for half of the second room. Never go here
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Date of stay: November 2021Trip type: Travelled with family
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Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 5 days ago
We’re very sorry to see that you were disappointed with your stay. The hotel General Manager is looking forward to discussing your hotel stay on Monday.
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Larsary wrote a review Nov 2021
Carlsbad, California25 contributions1 helpful vote
The whole experience from arriving with abweited Valet Parking and unloading luggage experience, to not serving a real breakfast, the cityview bar closed for a private event, no serviced restaurant, checkin staff playing slot machine games on the phone and an area that is unsafe (robbery around the corner and roads closed for homeless). Rather stay in safer areas of the town and in a hotel with more service.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
Thank you so much for your review. Your feedback is very helpful in understanding our guest’s perspective and needs. We understand that there are issues in our city and are working with several local entities to provide a warmer welcome to our guests. We do see positive changes but it is something we are continually working to improve.
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PRICE RANGE
USD 156 - USD 416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san francisco union square hotel san francisco, hilton hotel san francisco, san francisco hilton
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
1921
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Frequently Asked Questions about Hilton San Francisco Union Square
Which popular attractions are close to Hilton San Francisco Union Square?
Nearby attractions include Marrakech Magic Theater (0.10 km), San Francisco Urban Adventures (0.3 km), and San Francisco Playhouse (0.3 km).
What are some of the property amenities at Hilton San Francisco Union Square?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton San Francisco Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton San Francisco Union Square?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton San Francisco Union Square?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Are there opportunities to exercise at Hilton San Francisco Union Square?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton San Francisco Union Square located near the city centre?
Yes, it is 0.9 km away from the centre of San Francisco.
Are any cleaning services offered at Hilton San Francisco Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton San Francisco Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton San Francisco Union Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton San Francisco Union Square?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Ukrainian.