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Laurel Inn, a Joie de Vivre hotel

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Laurel Inn, a Joie de Vivre hotel
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413 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Waterloo, Canada
Reviewed yesterday NEW

I stayed here for three nights while in San Francisco for work. I'm really glad I chose this hotel: super check-in staff and cleaning staff, nice spacious room, decent WiFi (although the free limit of one device is a bit annoying), and extremely comfortable bed and bathroom. They were undergoing a substantial renovation, and I think the room I had...

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Helpful?
Thank Waterloo_Researcher
Glenwood Springs, Colorado
Reviewed 2 days ago NEW

the hotel was an ideal location for our visit, nearby family. It's close to the Presidio, restaurants and shopping. The room itself was completely satisfactory, room, clean, updated with daily service that met expectations. However the exterior and 1st floor were under major renovation with the exterior of the building completely wrapped, so no view out of any window. The...

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Helpful?
Thank Jhelt53
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear Jheltt53, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. I am sorry that the renovation affected your stay. The lobby will be finished March 6th, 1st floor March 16th and the scaffolding will come down March 22nd....

Honolulu, Hawaii
Reviewed 1 week ago via mobile

I'm reviewing Laurel Inn. Terrible from day 1, nobody told us it's going to be this stressful, arrived 2/14, no elevator, we have to used the stairs to go to 3rd floor, no problem if my husband is not sick and will have major surgery on 2/16. 2/15 the night before surgery my husband was not able to sleep due...

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Helpful?
Thank Azilsupnet2017
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear Azilsupnet2017, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. I am sorry you were not informed of our renovation. Please contact me directly at 415-567-8467 to resolve. We should be completed by mid March. Thank you for...

Missoula, Montana
Reviewed 3 weeks ago

Booked here to attend a workshop across the street. Arrived to find the building shrinkwrapped in opaque plastic. My room had been redone. Unfortunately, the new carpet gave me a headache. Management was gracious in letting me out of the other five nights of my booked stay; however, gave no concession for the one where I was stuck. The only...

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Helpful?
2Thank Marcia W
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear Marcia W, Thank you for taking the time to post your experience on trip advisor. I do apologize that you were not informed prior to your arrival. As you described all of the current room in inventory have been renovated with new carpets, furniture, bathroom fixtures and tile. I am sorry for the headache you received as well. Please...

Seattle, Washington
Reviewed 23 January 2017 via mobile

Good location for a quick trip to see my family in the city and stay away from the busier areas, but this hotel is in need of the refresh/upgrade I understand is coming. The room was cute but the bed is what counts and it was not comfortable. The windows have scaffolding on them for a "city view room" but...

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Helpful?
Thank Michelle D
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Hello Michelle D, Thank you for taking the time to let us know about your recent stay. Yes the renovation will be completed in mid March. I am glad you enjoyed the room. Thank you for your comments and we look forward to seeing you soon!

Los Angeles, California
Reviewed 23 January 2017

My girlfriend and I stay here when we go to Outside Lands. The property is very small, but it is comfortable. This is a great midrange boutique hotel. There are not many frills, bell or whistles, but it is very comfortable. We always have a nice time and we will be back. The staff is very kind and the housekeeping...

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Helpful?
Thank crwms
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear crwms, Thank you taking the time to post your stay experience. We try our best to insure each guest stay is a good one. The are glad you enjoyed the staff and thank you for your loyalty. We do hope to see you again soon! Best, JD

Jacksonville, Texas
Reviewed 6 January 2017 via mobile

Obviously, the proposed upgrades will take care of the hotel's bumps and bruises. What I hope doesn't change is the outstanding customer service. Everyone we encountered, from housekeeping to the front desk, was friendly and helpful. I look forward to some fresh paint, new linens, and uninterrupted television service on our next visit.

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Helpful?
Thank Jana M
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear Jana M., Thank you so much for taking the time to let us know how your visit was. I am glad you found the service exceptional. We are anticipating the renovation to be completed by the middle of March. Thank you for your loyalty and business and we do hope to see you again soon! JD

Oriental, NC, USA
Reviewed 3 January 2017

Overall, the Laurel Inn has been a great place for us to stay when visiting family in San Francisco. This was our third or fourth stay. Let's start with the good: Hotel in general is quite accommodating. Staff and service are excellent. Free local paper every morning. Excellent coffee and tasty pastries every morning also. Parking is a little steep...

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1Thank Roger C
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear Rodger C, Thank you for taking the time to review the hotel. We are glad to read you enjoyed the renovated rooms. The shower stalls you mentioned have now been completed. I am sorry we could not provide the city view you were counting on. Please contact me directly at jdurkin@communehotels.com for your next reservation and we will be...

Reviewed 30 November 2016 via mobile

I stayed for one night in the Laurel Inn, booked at short notice. Please read this review as it's HONEST and ACCURATE. The staff were polite and friendly, but nothing could have prepared me for the old, dated, smelly room that greeted me. The lobby is very old, rotten and bordering on dilapidated. The room was clean, except for human...

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Helpful?
2Thank Matt H
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear Matt H, Thank you fot taking the time to let us know about your recent stay. Your review is one of the main reasons we are doing a complete room and lobby renovation which will be completed by March 1st. I can assure you that the other reviews are not done by the owner. I am sorry for your...

Reviewed 27 October 2016

renovations that are underway are absolutely beautiful! We got to stay in one of the first ones done. Very nice and clean! Hotel staff was great as well Loved the neighborhood of pacific heights. will definitely go back

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Helpful?
Thank Brittani P
Jeffery D, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Dear Brittani P, Thank you for taking the time to fill out our survey. You feedback and opinion is very important to us. I am happy to inform you we will be undergoing a full room and lobby renovation starting in November and should be completed by March 2017. Thank you again for your business and we look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Like the charming neighborhood that surrounds it, the Laurel Inn is noted for its warm sense of hospitality. Built in 1963, this newly renovated hotel represents a contemporary take on Mid-Century style to create a sophisticated and comfortable interior drenched in rich colors, relaxed textures, and ingenious details. Each spacious guestroom is designed in the style of a studio apartment. ... more   less 

Additional Information about Laurel Inn, a Joie de Vivre hotel

Address: 444 Presidio Ave, San Francisco, CA 94115
Region: United States > California > San Francisco
Price Range: $290 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laurel Inn, a Joie de Vivre hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Laurel Inn, a Joie De Vivre Hotel Hotel San Francisco
Laurel Hotel San Francisco
Laurel Inn San Francisco
Laurel San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Laurel Inn, a Joie de Vivre hotel staff and other travellers.
2 questions
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Portland, Oregon

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Questions? Get answers from Laurel Inn, a Joie de Vivre hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere.”
  • Shrink wrap on building. Probably gone by now.
  • Newly redecorated room.
 of 5 bubbles marciaw475, 5 Feb 2017 | Read review
“Wait until renovation is complete!”
 of 5 bubbles RogerC266, 2 Jan 2017 | Read review
“Rooms on the third floor are quieter.”
 of 5 bubbles 63heman, 3 Sep 2016 | Read review
“Can be quite noisy if you face the road”
 of 5 bubbles Im_a_travlin_fool, 18 Jul 2016 | Read review
“City View, if you can see through the fog.”
 of 5 bubbles ChickieWickie, 14 Jul 2016 | Read review
5 of 5