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Holiday Inn San Francisco Golden Gateway

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Holiday Inn San Francisco Golden Gateway
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1,685 Reviews from our TripAdvisor Community

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Showing 1,301: English reviews
Melton Mowbray, United Kingdom
Level Contributor
309 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 3 days ago NEW

......hotel. Typical of the 'brand'. We stayed here as part of our 'Coast to Coast' trip across the USA and found it an ideal location. Especially good for transportation into the city - just around the corner you catch the cable car - look for Van Ness & California. Usual facilities with great staff and service.

Helpful?
Thank J0seyWhales
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Getting around San Francisco is easy and our Concierge Desk is great at helping our guests plan their day with exciting things to do! More 

San Diego, California
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW via mobile

Checked in today after a 24 hour flight and nothing but poor experience so far. To begin with, advance request for early check-in was ignored. Upon check in, realized that wifi connectivity is extremely choppy, but instead of resolving the problem front desk rep asked me to call tech support directly and figure it out myself. What's worse is that... More 

Helpful?
Thank anindianinmilkyway
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I can certainly understand where you're coming from, after a long flight all you want to do is relax and I apologize we were not able to meet your request of an early check in. We do our best to to accommodate any request and to make sure your stay is as comfortable as possible. I can see that we... More 

New York City
Level Contributor
842 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 517 helpful votes
Reviewed 6 days ago NEW

The setting: This centrally located hotel is a nice walk to almost anywhere you want to see and experience in San Francisco. The lobby is spacious but generic in feel and appearance. There is a bar/restaurant and snack bar off the lobby. The check in process was smooth and quick and it was nice to be situated in a room... More 

Helpful?
Thank Brooklynite_Abroad
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for letting us know about your recent stay and I'm glad you enjoyed the comfort of your bed! More 

Orange County, CA
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago NEW

We don't normally stay at Holiday Inn's but chose to stay here based on the price and location. Both were right on the mark and we will definitely stay here again. The hotels rooms are clean (we had two), the overnight parking is "reasonable" (for San Francisco, anyway) and you can't beat the location. No need to stay in the... More 

Helpful?
Thank RockeeRhode
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am very happy to hear you enjoyed your time with us and I hope we have the pleasure of welcoming you back! More 

Redding, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We stayed in room 2500. It is a corner bay/city view room. WOW... WHAT A VIEW!!! There is a parking garage at the hotel that is convenient. The historic trolley runs right at the hotel so it makes getting to and from Fishermens Wharf and China Town fun and easy. The pool is on the 6th floor facing the city.....more... More 

Helpful?
Thank Tanya Jean P
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am so happy to hear Baker helped in making your stay amazing! We can't wait to welcome you back! More 

Amsterdam, The Netherlands
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I stayed at this hotel for one week. Nice gym (open 24 hours!), great beds, and good service as well. The location is especially great: everything worth seeing is quite close (I walked everything), such as the Golden Gate Bridge (approx. 5K by foot), the piers, Mission, Castro, etc. There is a whole foods at the other side of the... More 

Helpful?
1 Thank lvpppp
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Sounds like had a great stay, please think of us the next time you're visiting San Francisco! More 

Medford, Oregon
1 review
Reviewed 2 weeks ago

I usually don't write reviews because i own my own hotel and don't want to cause waves... I let the right people know if I have any issues. But this is an exception, I would love to have all my employees be like the housekeeper Xiao Hou! We were walking down the hallway to check in and she greeted us... More 

Helpful?
Thank JeffHeadLumberjack
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I wholeheartedly appreciate your kind words and am ecstatic to share them with Xiao! It's this type of service that we strive for and I am proud to hear how well she treated you during your stay! I do hope we have the pleasure of welcoming you back! More 

Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

I had a last minute business trip to San Francisco. I was able to book a room at short notice and get a good rate. It's close to downtown so the location worked out well. The condition of the hotel was pretty nice. The service was a little lacking. I would not suggestion parking at the hotel. You would be... More 

Helpful?
Thank BarnScott
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I hope we have the pleasure of welcoming you back! More 

London, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Clean, modern hotel, good service, everything you'd expect from a city Holiday Inn. Well placed for Chinatown and not too far from other tourist sites. It is expensive however, with lots of extra charges - parking and breakfast especially are very overpriced.

Helpful?
Thank Kirsty S
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for taking the time to tell us about your stay and I'm happy to hear you enjoyed your time with us! More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Since I arrived the experience has been a nightmare. First, they dont recognize you as IHG priority member. There is no priority line whatsoever. You have to be with airline personnel and families doing the queue. Then, they charge you $3 per package (box or envelope) you receive before or during your stay. Yes! You can be in your room... More 

Helpful?
Thank Mariella H
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am sorry to hear that we did not meet your expectations during your stay. We do have a processing, storage and service fee of $3.00 per package that is required by the employees union contract. More 

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 

Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109-4606
Region: United States > California > San Francisco > Nob Hill
Price Range: $193 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Francisco Golden Gateway 3.5*
Number of rooms: 499
Reservation Options:
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn
Hotel Style:
#77 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Francisco Golden Gateway staff and other travellers.
32 questions
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Questions? Get answers from Holiday Inn San Francisco Golden Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid a little extra for a high room and the view was amazing!”
 of 5 bubbles JeffHeadLumberjack, 19 Nov 2016 | Read review
“Higher the floor the better the view”
 of 5 bubbles 55terip, 12 Nov 2016 | Read review
“Pick a room facing away from Val Ness street for the best views.”
 of 5 bubbles LGrate, 12 Nov 2016 | Read review
“Has an amazing view of the Bay from the upper rooms.”
 of 5 bubbles Pamnjeromy, 1 Nov 2016 | Read review
“Avoid the lift shaft rooms”
 of 5 bubbles 708martynb, 27 Oct 2016 | Read review
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