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Holiday Inn Civic Center (San Francisco)

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Holiday Inn Civic Center (San Francisco)
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1,116 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Civic Center (San Francisco)
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Showing 738: English reviews
Houston, Texas
Reviewed 1 July 2013

Recently stayed there for a tech conference. Facility is decent, room mostly clean. Nothing super impressive, but nothing bad either. By holiday inn standard it is above the average. HOWEVER, here comes the 1-star rating and why I will never stay here again: the wifi connection in the room just plain not working. No, it is not "technical difficulty" in...

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Helpful?
4Thank sumumi
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

We thank you for your feedback and are pleased to inform our guests that we are actively working on installing a 100 MBPS fiber-optic pipeline to better serve those staying at our hotel. We understand the importance of a dependable and fast internet connection and, after enlisting a thorough site audit, we are going to be able to deliver greater...

Tel Aviv, Israel
Reviewed 20 June 2013

The hotel is located on 8th St very close to shopping and entertainment area of Union Square. The immediate vicinity, however, is a bit spooky especially at night. The rooms are very spacious and convenient; I was, however, surprised that there was no mini bar in the room. One additional caveat is the construction activity taking place at the moment...

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Helpful?
1Thank galnachum
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

We are pleased to hear your all-in-all experience was worthy of a four star review. It is great that our location lent itself to your shopping and entertainment needs as San Francisco has much to offer. Unfortunately parking in San Francisco is somewhat scarce and therefore we do have to charge for the extra accommodation. We do feel our rate...

UK
Reviewed 15 June 2013

This is an overpriced hotel with poor and impersonal service, very noisy and in a far from pleasant area. I'm used to many Holiday Inns particularly in Europe and always appreciated their service and simplicity. This one does not fit. When rushing one morning to a business meeting and missing breakfast I dared to ask for a banana to take...

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Helpful?
1Thank TravelPlaces2014
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

We apologize that your experience was less than expected as that is not our hotel’s standard. We will pass along your comments to our bell staff regarding your request for a taxi. While all food consumed by guests does require a comparable charge, we do offer room service in the mornings for our guests as an additional convenience. As you...

Winnipeg
Reviewed 11 June 2013

Hotel is a little dated, but clean. Staff were very friendly. I was in town for business and was extremely frustrated with the internet access, which is unreliable at best. It's essentially unusable. Pretty much a dealbreaker for me for future stays, in the year 2013... Completely unusable internet access. I don't consider this to be a representative branch of...

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Helpful?
1Thank CCCory
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your taking the time to evaluate our property. We’re pleased you found our staff to be friendly and hotel to be clean. We greatly apologize for the inconvenience you experienced with the internet connection. Our hotel has been working diligently on advancing our wifi service to ensure guest satisfaction and we will soon have this matter resolved....

Reviewed 9 June 2013

In the USA I was promised great service, too bad holiday inn did not deliver! The only exception was the awesome door man who was so great to deal with. The wifi did not work half the time and when I complained I was told "it's free ain't it"! The room service was awful, I could have thrown the pancakes...

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Helpful?
1Thank Scott D
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your feedback. We regret your stay did not reflect our customary service excellence. We are currently in the process of upgrading our wifi reception. Regardless of whether or not the service is free, does not excuse if it is not functioning properly and you should not have been given that response by any means. We are sorry...

Mesa, AZ
Reviewed 7 June 2013

Our favorite hotel after a week long road trip. It felt very clean and we let out a sigh of relief after not having great luck at other places. We had a great room with a patio that you could walk out and view some of the city. It also had a pool on the 4th floor which my kids...

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Helpful?
1Thank Debbie H
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

It means a lot to us that a guest would consider our hotel to be their favorite! Our patios are a special feature of our property and we’re happy it enabled you to experience the view of San Francisco. We’re so glad your children found the pool to their liking. Thank you for your five star rating and giving us...

Grafton, Ohio, United States
Reviewed 4 June 2013

Everything I encountered from my stay at this hotel was above my expectations in service. The staff are all inordinately kind in their hospitality, and incomparably excellent in the execution of their craft. For example, my waiter for breakfast was Suchoul, and he was the best waiter I've ever had. His every sentence included the word "sir," my water glass...

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Helpful?
Thank Taps093845
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

We are honored that you would rate our establishment five stars. It is our pleasure to ensure our guests’ satisfaction is met with the authenticity and excellence you experienced upon your stay with us. We will be sure to pass along your kind comments to the individual staff members you mentioned. We wish you the best of luck on your...

New York City, New York
Reviewed 2 June 2013

Due to construction across the street, the hotel provides you with ear plugs... Due to location, you cannot walk back to your hotel at night and can only park your car in the hotel garage. Homeless and dug addicts own the neighborhood. It says it all. However, the service is excellent with the most pleasant and efficient staff and diligent...

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Helpful?
Thank Noe12
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

As with most big cities, San Francisco does have a very diverse community. Being that our location is situated with close proximity to City Hall, public transportation, and dining, there are many people with a range of backgrounds whom pass through the bustling downtown area. We are happy you found our staff to be excellent and efficient as we strive...

Singapore
Reviewed 31 May 2013

Convenient location within walking distance to the Union Square shopping area, but if you take a wrong turn, you walk into the old Industrial warehousing area, which has plenty of poor people sleeping by the road side at night. So, you will want to be very careful when u go out in the evenings.Old fashion tramcars and metro are within...

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Helpful?
1Thank Spiderman4711
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your four star rating. There is some great shopping to do in San Francisco and we’re happy you found our location convenient to the many retail stores in Union Square. Our restaurant 50onEight is open until 10:00pm, but if guests get a late night craving our Front Desk is happy to suggest many restaurants to choose from...

Melbourne, Australia
Reviewed 29 May 2013

The hotel was average, but the area was full of homeless/drugged people. The gym did not have weights and pulley systems. Only a couple of treadmills and crosstrainers. I liked the balcony attached to my room.

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Helpful?
Thank lottino
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your feedback. We do have an in-house fitness center for guests, but we also have a partnership with local gym, Civic Center Fitness, where our hotel’s guests have complimentary access for the duration of their stay with us. The gym is only one block from our hotel at 37 Grove Street. We apologize for not making this...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Civic Center Hotel is a AAA 3 Diamond, full service hotel located in the San Francisco Performing Arts and Government District. Our hotel location is just steps from City Hall, Orpheum Theater, San Francisco s Opera and Ballet, Davies Symphony Hall and Asian Art Museum. Guests at the Holiday Inn Civic Center Hotel San Francisco will enjoy our complimentary Wireless Internet access throughout the hotel, free HBO, outdoor heated pool and sundeck, fitness center, and on site laundry facilities. Drinks and dining are available at the Jubilee Restaurant/Conversations Lounge. Major Credit Cards are required at check in. Indoor parking offered for $29 per day if driving in from either the San Francisco SFO or Oakland OAK airports or if traveling through the Bay Area and exploring the California Pacific Coast by car. Antique trolley cars provide convenient transportation to nearby Union Square, Chinatown, Moscone Convention Center, Fisherman s Wharf and Pier 39 attractions. Or catch the subway to the AT&T Ballpark, home to the San Francisco Giants baseball. With our 100% customer satisfaction, we look forward to welcoming you to the Holiday Inn Civic Center Hotel. We hope to be your home away from home each and every time you visit the San Francisco Bay Area. ... more   less 

Additional Information about Holiday Inn Civic Center (San Francisco)

Address: 50 8th Street, San Francisco, CA 94103
Region: United States > California > San Francisco > SoMa
Price Range: $192 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Civic Center (San Francisco) 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Civic Center (San Francisco) staff and other travellers.
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Questions? Get answers from Holiday Inn Civic Center (San Francisco) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are lovey”
 of 5 bubbles sarahbZ5604CH, 28 Nov 2016 | Read review
“The room we occupied had a bath and that is important to my wife”
 of 5 bubbles johnsomerviller, 14 Nov 2016 | Read review
“Ear-plugs are a must!”
 of 5 bubbles Christy_Luv2, 14 Oct 2016 | Read review
“Go for the top floor with rooms facing the roads.”
 of 5 bubbles NarayaniM, 14 Oct 2016 | Read review
“No good rooms really”
 of 5 bubbles 40mariov, 20 Sep 2016 | Read review
5 of 5