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Holiday Inn Civic Center (San Francisco)

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1,143 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Civic Center (San Francisco)
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Showing 757: English reviews
Ottawa, Canada
Reviewed 17 March 2017 via mobile

My first impression started with having to walk through a number of people from air China smoking by the front door and the smell tarnished the experience. Walking in the lobby, it was extremely crowded, but the staff was helpful to direct me to a fast line as they delt with the air line customers. The people at the front...

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Helpful?
Thank Patrice_Kanata
IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Patrice_Kanata, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be helpful. However, we would like to apologize for not living up to your expectations regarding our fitness center and cleaning staff. Reviews like yours are very valuable as they enable us...

Alexandria, Virginia
Reviewed 12 March 2017 via mobile

I stayed here overnight recently on a business trip and was very disappointed. I booked a room with a king size bed and couch and arrived to the hotel exhausted after a long flight. I was told that they were oversold and the only room they had was one with a double bed right next to the ice machine with...

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Helpful?
1Thank Kate B
IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Kate B, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding the room you were given. It is also regrettable that your dining experience was less than satisfactory. Your feedback is troubling and will surely be looked into. Rest assured...

Reviewed 11 March 2017 via mobile

Fast check in, very clean, nicer than you would expect of a holiday Inn, we were delighted with our room and with the staff. Great view from our room. The facilities were top notch. The location is fantastic too.

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Helpful?
Thank NatashaKinch
St. Petersburg, Russia
Reviewed 10 March 2017

Hi, I booked 9 rooms for my colleagues in Holiday Inn Civic Center for the days of GDC. The reviews my colleagues gave were different, from "really nice hotel, liked everything" to "it was more like 3* hotel to be honest". I will sum up some common points: Negative experience: - the breakfast wasn't as good as expected, lots of...

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Helpful?
Thank OxanaTi
New York City, New York
Reviewed 9 March 2017

I have to say, I am used to staying at 4-5 star properties, but watching the budget this weekend, and was very hesitant at booking the Holiday Inn Civic Center. I usually stay at the Intercontinental on Howard, which is also part of IHG, but further away than I needed to be. Knowing San Francisco from living there for 10...

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Thank witmornyc
Carefree, Arizona
Reviewed 7 March 2017

Booked this place as part of the GDC. The average cost per night was approx. $278. There is no way this place is deserving of that rate. I know that area is expensive, but that was a $90 a night room, at best. If you are going to charge that rate, how about providing a few things that make it...

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Helpful?
Thank lagraham521
IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Hello lagraham521, Thank you for taking the time to write a review about your recent stay with Holiday Inn San Francisco-Civic Center, CA. Your visit means more than you know. It sounds like we fell below your expectations, particularly with the room rates. We take all reviews very seriously, and I would like the chance to look into this for...

Spokane, Washington
Reviewed 2 March 2017

I hadn't stayed in a Holiday Inn in decades, but decided to give them one a try. The Good: The hotel is conveniently located half block off Market St on 8th. The staff is friendly, the lobby and rooms are clean and there is a visible security presence at the front door. Your room key is required to go up...

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Helpful?
Thank Gene B
IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Gene B, I take pride in your kind words about our convenient location, cordial hotel staff, and clean rooms. I'm also grateful for your appreciation of the security measures that we have arranged for our guests. Although our property was able to meet your expectations with regards to accommodations, it is regretful to learn that we fell short in...

Singapore, Singapore
Reviewed 22 February 2017

Indeed. If not for the concierge horror show, I would have given this hotel a 4/5 rating. Lets get the good out of the way first shall we? Rooms were large, sleep quality was good, toilet was clean, shower was enjoyable...well basically whatever you would have expected out of a Holiday Inn chain of hotels. But a few horror shows:...

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Helpful?
2Thank tanminghoe
IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Hi tanminghoe, Thanks for sharing time to leave feedback. Although I am pleased to see your almost perfect 4/5 ratings for room cleanliness and sleep quality, I regret to learn that you encountered troubles concerning our hotel's location and two of our in-house personnel. On behalf of the team, please accept my sincere apologies for the inconvenience brought about by...

Reviewed 21 February 2017 via mobile

This was our first visit to San Francisco and noticed that there was a big difference in rates between various zones in the city. Also, we had no idea where to stay for our 5- night stay, so we were a bit nervous. So, on the downside: the hotel, with no grounds of its own, doesn't have a particular 'holiday'...

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Helpful?
Thank carlh807
Herne Bay, United Kingdom
Reviewed 11 February 2017

Stayed in SF for a big conference at the Moscone Center. This hotel is within walking distance of the MC, although there are closer hotels (and at night we were not particularly fancying walking down Market Street, so we took taxis). Has everything you may need, compared to considerably more expensive hotels in the area, including a restaurant (with breakfast...

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Helpful?
Thank manuelmarque

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Civic Center Hotel is a full service hotel located in the San Francisco Performing Arts and Government District. Our hotel location is just steps from City Hall, Orpheum Theater, San Francisco Opera and Ballet, Davies Symphony Hall and Asian Art Museum. Guests at the Holiday Inn Civic Center Hotel San Francisco will enjoy our complimentary Wireless Internet access throughout the hotel, free HBO, outdoor heated pool and sundeck, fitness center, and on site laundry facilities. Drinks and dining are available at the 50onEighth Restaurant/Lounge. Major Credit Cards are required at check in. Indoor parking offered for $37 plus tax per day if driving in from either the San Francisco SFO or Oakland OAK airports or if traveling through the Bay Area and exploring the California Pacific Coast by car. Antique trolley cars provide convenient transportation to nearby Union Square, Chinatown, Moscone Convention Center, Fisherman s Wharf and Pier 39 attractions. Or catch the subway to the AT&T Ballpark, home to the San Francisco Giants baseball team. With our 100% customer satisfaction, we look forward to welcoming you to the Holiday Inn Civic Center Hotel. We hope to be your home away from home each and every time you visit the San Francisco Bay Area. ... more   less 

Additional Information about Holiday Inn Civic Center (San Francisco)

Address: 50 8th St, San Francisco, CA 94103-1409
Region: United States > California > San Francisco > SoMa
Price Range: $226 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Civic Center (San Francisco) 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Civic Center (San Francisco) staff and other travellers.
26 questions
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Nagpur, India
Vancouver, Washington
over a year ago
2 months ago

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Questions? Get answers from Holiday Inn Civic Center (San Francisco) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are spacious and modern”
Skinnyminnie65, 16 Apr 2017 | Read review
“Ask for an IHG or business floor.”
sophiat907, 1 Apr 2017 | Read review
“Get a higher floor room with an east-facing view”
ConcoursRider, 1 Apr 2017 | Read review
“Would ask for upper floor rooms”
194janer, 29 Mar 2017 | Read review
“High floors have better views.”
rlreis, 28 Mar 2017 | Read review
5 of 5