We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hyatt San Francisco

Expedia.comUSD 372*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Grand Hyatt San Francisco
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,482 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt San Francisco
See the most recent reviews
Showing 3,851: English reviews
Switzerland
Reviewed 11 June 2015 via mobile

We stayed 3 night at the Grand Hyatt and really liked the location next to the union square. We had a room on the 26 floor with a splendid view on the bay. The room it self is nice for a city travel or business stay. The doors do not close from the outside noise so you can hear pretty...

 Report
Helpful?
1Thank Leonard B
Edmonton, Canada
Reviewed 11 June 2015

Before heading to the Hyatt I had seen great reviews and some negative feedback on the construction around the hotel and noise. It honestly didn't bug me a bit! The location of the hotel was fantastic, close to shopping and great restaurants. We had booked 3 rooms and stayed for 3 nights. Upon arrival, one of our rooms wasn't ready...

 Report
Helpful?
Thank simchrkim
Canada
Reviewed 10 June 2015

We stayed there April 2015, the hotel is in great location but I wouldn't say it compares to other Grand Hyatt hotels, its not luxurious as other Hyatt I have been to, maybe it is for NA standards. Good location close to SF shopping area and all attractions accessible.

 Report
Helpful?
Thank nalana
New York City, New York
Reviewed 9 June 2015

We stayed for 4 nights in June, and as diamond members, used one of our suite upgrades during our stay. Overall a nice, clean hotel in a good location with friendly and helpful staff - you certainly would not go wrong staying here. However...It's just not what we had come to expect from a Grand Hyatt and there were a...

 Report
Helpful?
Thank Danielyihsing
peachtree city, United States
Reviewed 9 June 2015

Very nice hotel, location, and rooms. Just a little noisy right now with lots of construction next door and down the street. hfjksk hsdflkjhsdlk hklsjdfhsdlkjh hslkdjfslkj hsflksklj kljsdhfjklsdhfsjkdh lkjashdflkjds lkjsdhflkjsdhfjk kljshdfjkshdfh lkjhsdfkljhsadflkhj

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Rodney L
Minneapolis, Minnesota
Reviewed 8 June 2015

The room was large and comfortable. As I was on the 32nd floor, the view, too, was incredible. I have one small complaint - when I checked in, I had to wait for an hour for my room. During that time, I received no feedback from the staff as to my room's status. However, they compensated for the inconvenience (without...

 Report
Helpful?
Thank PrimeCipher
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review. We apologize for the long delay upon check in and glad our staff was able to offer a satisfactory compensation for your inconvenience. It is great to hear you enjoyed the food and service from OneUp Restaurant. Your compliment is much appreciated and we hope see you come back soon!

Toronto, Canada
Reviewed 4 June 2015

We selected this hotel due to the location on Union Square and it did not disappoint. But our stay was much more pleasant than expected because of our experience with the excellent and friendly staff at the hotel. Steve on the Reception desk was very friendly and made we two weary travelers feel right at home. Our room was lovely...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
2Thank Laraine C
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

It is always lovely to hear our guests remember the name of our staff and recognize their customer service. Thank you so much for your compliment! We are delighted you had a great stay with us and enjoy the friendly interaction with our staff. We appreciate you took the time to write us a review. Please come back and see...

San Fernando, Trinidad
Reviewed 4 June 2015

Decent stay, good location, friendly staff. Hotel restaurant was a bit disappointing, maybe caught them on a bad night. Other eateries close by. Good location for shopping, and getting to know downtown San Francisco. Cabs right outside hotel.

 Report
Helpful?
Thank Raj R
Mexico City, Mexico
Reviewed 4 June 2015 via mobile

The hotel is clean, modern and comfortable. Quick check in/out and very good service. Very nice bar/restaurant to hang out. The rooms are spacious and the beds are fairly comfortable. I was hoping for a pool, but it did not have one.

 Report
Helpful?
Thank jlocam
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thanks for your review. Great to hear you enjoyed your stay with us and had a fun time at OneUp Restaurant & Lounge. Look forward to have you come back and stay with us again!

Houston, Texas
Reviewed 3 June 2015

Excellent facilities, super friendly and helpful staff. Rooms are clean, quiet and modern. If you are able to have access to the Club lounge, it is a great relaxer. Staff there are the best in any club I have attended. Location is great to get to all the parts of SF you want to visit.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank repick1103
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thanks for your great review! I'm pleased to hear our club staff is one of the best you've experience and will definitely share your compliment with the team! Hope to see you again soon!

1,704 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1468)
Viewed
View from Room (212)
Viewed
Dining (38)
Viewed
Room/Suite (395)
Viewed
Hotel & Grounds (183)
Viewed
Bathroom (111)
Viewed
Business Centre/Function Rooms (34)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Other (491)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (198)
Viewed
Amenities (20)
Viewed
Double Double Room (25)
Viewed
Dining (22)
Viewed
Standard King Room (30)
Viewed
Suite (39)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (10)
Viewed
Dining (11)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
San Francisco Marriott Union Square
Union Square
The Westin St. Francis San Francisco on Union Square
SoMa
InterContinental San Francisco
InterContinental San Francisco
#33 of 228 in San Francisco
2,848 reviews
Show Prices
Show Prices
Show Prices
Financial District
Omni San Francisco Hotel
Omni San Francisco Hotel
#3 of 228 in San Francisco
5,000 reviews
Union Square
Taj Campton Place
Taj Campton Place
#7 of 228 in San Francisco
1,124 reviews
Financial District
Hyatt Regency San Francisco
Hyatt Regency San Francisco
#57 of 228 in San Francisco
4,184 reviews
Show Prices
Show Prices
Show Prices

Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: $327 - $749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Hyatt Hotels Corporation, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and HotelsClick so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#29 Green Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
83 questions
Ask a question

See all questions (83)

Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor ensures a quiet stay. You are in the city, so there will be city noise!”
mrsroseb, 17 May 2017 | Read review
“We stayed on the 9th Floor and had a poor view but didn't spend much time in room anyway.”
BethG898, 16 May 2017 | Read review
“Choose the city, Union Square of bay view we had 18 on the back not a great view”
pamoz, 12 May 2017 | Read review
“Get a room overlooking the square.”
1206irene, 9 May 2017 | Read review
“Ask for a room with a view”
katharine4444, 6 May 2017 | Read review
5 of 5
Expedia.com
USD 372* /night
View Deal
TripAdvisorUSD 372
HotelQuicklyUSD 441
PricelineUSD 370
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates