We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Hyatt San Francisco

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Grand Hyatt San Francisco
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,076 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt San Francisco
See the most recent reviews
Showing 3,496: English reviews
Singapore
Reviewed 27 December 2014

Pros (1) Was upgraded to a suite (2) Check-in and check-out was smooth (3) Great walking location next to Union Square Cons (1) Hotel lobby always crowded and busy (2) No separate drive in so dropping off car can be chaotic (3) Rooms a bit noisy (4) Not pleasant to drive to as area can be jammed (4) Room fridge...

 Report
Helpful?
Thank Kallang
Bognor Regis, United Kingdom
Reviewed 25 December 2014 via mobile

Hotel is right next to union square. All good shops are within 5 mins walk. Lots of restaurants and bars very close. Fishermans wharf is about a 30 min walk and worth it. Loads of tours and restaurants there. Great views if above 15th floor. Gym is on the top floor and has amazing views. Rooms are good size and...

 Report
Helpful?
2Thank bish777
Indian Wells, California
Reviewed 24 December 2014

The room was clean and comfortable, but it took a very long time for the shower water to get warm. The staff was very pleasant. The big but to our experience not being excellent has to do with check-in, which was not handled well due to inadequate staffing. Parking was overly expensive.

 Report
Helpful?
2Thank MissSophieMay
Dallas, Texas
Reviewed 24 December 2014

The Grand Hyatt is right on Union Square in downtown San Francisco and perfectly located for shopping and sight-seeing. It's been newly refurbished with a very modern style. My room was a "bay view" room on 23rd floor with an awesome view of bay and Coit Tower! No issues with noise and the air/heat was easily adjustable. The King Bed...

 Report
Helpful?
1Thank Toby-Likes-Travel
Las Vegas, Nevada
Reviewed 24 December 2014 via mobile

Here's the thing I really battled with myself on which Hyatt hotel to stay at on my first visit to San Francisco! After spending an hour or more going back and forth between the reviews and comparing I finally made the decision to stay at the Grand Hyatt! I must say that I really went into this hotel a bit...

 Report
Helpful?
Thank BugattiBoi88
Fort Collins, Colorado
Reviewed 23 December 2014

Stayed here for a weekend to just stroll Union Square area of San Francisco. Perfect location! Couldn't be better. We had just come from Los Gatos with a very uncomfortable bed and were so looking forward to a couple good nights of sleep. The room was very good sized and clean with a plush king bed that was so comfortable...

 Report
Helpful?
Thank djr40
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Wow! Thanks so much for taking the time to write us a review. We are thrilled you had such an awesome experience and great to hear you slept well in our Grand Bed. The Union Square view is exceptionally gorgeous during the holiday season and I'm glad you were able to experience it. Your compliment on our staffs is much...

Simpsonville, South Carolina
Reviewed 22 December 2014

I had to stay at this hotel for a conference and I must say I enjoyed myself very much. The hotel was incredibly clean, the rooms amazing, completely surpassed my expectations. I would stay here again if I were ever in the area. The breakfast buffet is a bit expensive but there is def. a lot to choose from!

 Report
Helpful?
Thank Michelle C
Reviewed 21 December 2014

nice location- philip at the bar was very difficult and rude- ruined my stay- i often come to sf but will not stay there again because of him- i hope this rudeness isn't throughout the entire staff as it will make me never go there again

 Report
Helpful?
7Thank Vic D
Reviewed 21 December 2014

I have stayed at the Grand Hyatt in Union Square several times. The rooms are nice - the staff helpful and the location and view terrific. It does not have any of the boutique intimacy - but when I travel for work that is not ever what I want. The wifi worked well and the staff is always willing to...

 Report
Helpful?
Thank Michelle J
Visalia, California
Reviewed 19 December 2014

We were unfortunate enough to be staying in San Francisco during the powerful storm that hit California in early December of 2014. Fortunately we were staying at the Hyatt where when the electricity went out. The staff did everything they could to make this difficult situation tolerable. Kudos to the management for creating a calm atmosphere during what most certainly...

 Report
Helpful?
Thank Steven S
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review. We are sorry you had to go through the recent black out in San Francisco. That was definitely a challenging day and I'm glad to hear so many positive feedback from our guests about how well our staffs handled the situation. Your compliment is truly appreciated and I'll make sure to share your comment with...

1,498 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1262)
Viewed
Room/Suite (371)
Viewed
Hotel & Grounds (144)
Viewed
Bathroom (102)
Viewed
View from Room (188)
Viewed
Business Centre/Function Rooms (13)
Viewed
Dining (36)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Other (404)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (198)
Viewed
Amenities (20)
Viewed
Double Double Room (25)
Viewed
Dining (22)
Viewed
Standard King Room (30)
Viewed
Suite (39)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (10)
Viewed
Dining (11)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
San Francisco Marriott Union Square
Union Square
The Westin St. Francis San Francisco on Union Square
SoMa
InterContinental San Francisco
InterContinental San Francisco
#28 of 233 in San Francisco
2,699 reviews
Show Prices
Show Prices
Show Prices
Union Square
Taj Campton Place
Taj Campton Place
#6 of 233 in San Francisco
975 reviews
Financial District
Omni San Francisco Hotel
Omni San Francisco Hotel
#3 of 233 in San Francisco
4,573 reviews
Financial District
Hyatt Regency San Francisco
Hyatt Regency San Francisco
#59 of 233 in San Francisco
3,727 reviews
Show Prices
Show Prices
Show Prices

Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: $248 - $746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hyatt Hotels Corporation, Orbitz, Booking.com, Priceline, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#29 Green Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
75 questions
Ask a question

See all questions (75)

Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A city view on a high floor is great”
 of 5 bubbles P7461BPsteves, 5 Dec 2016 | Read review
“Higher floors away from Ice Machines”
 of 5 bubbles P7832RNmikes, 2 Dec 2016 | Read review
“I know the great views are north and east (higher is better)....not sure about south and west...????”
 of 5 bubbles X8235TFchristinel, 30 Nov 2016 | Read review
“Room facing Union Square”
 of 5 bubbles EELSM, 29 Nov 2016 | Read review
“Ask for room far from elevator if you want peace and quiet.”
 of 5 bubbles Almaden, 27 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay