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Grand Hyatt San Francisco

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Traveller (1797)
Room & Suite (951)
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Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“union square”(1,269 reviews)
“great location”(712 reviews)
“apple store”(50 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Offers from Grand Hyatt San Francisco
Special Offer: Bed and Breakfast
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Offers from Grand Hyatt San Francisco
Special Offer: Bed and Breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,101)
There are newer reviews for Grand Hyatt San Francisco
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4,367 results
Traveller rating
2,031
1,526
526
173
111
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2,031
1,526
526
173
111
Show reviews that mention
All reviewsunion squaregreat locationapple storetop floorclub roomfloor to ceiling windowsbay viewconcierge deskcoit towergreat shoppingfitness centercentral locationthe heart of the citycable carvalet parkingfisherman's wharffew blocks
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11 - 15 of 4,367 reviews
Reviewed 2 weeks ago

This hotel has a good location..near to many things and the bus stop is across the street. The hotel is kept well, staff is friendly and accommodating. Rooms were nice, short on drawer space, but very modern and updated.

Review collected in partnership with Hyatt Hotels
Thank da8480
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 1 week ago

Thank you for your review. We are delighted you enjoyed the location and accommodation. Your compliment on our associates is much appreciated. We look forward to welcoming you back soon!

Reviewed 2 weeks ago via mobile

Booked an executive suite for our recent San Francisco stay. The hotel location in Union Square is great and the view from our 23rd floor windows was also awesome! The staff is very efficient, polite and extremely helpful. The suite was very roomy, with many...More

Thank Kevin V
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 1 week ago

Thank you for your review. We are so glad you had a lovely experience in the Executive suite and enjoyed the beautiful view from your room. Your compliment on the service provided by our associates is much appreciated. Thank you for your recommendation and we...More

Reviewed 2 weeks ago via mobile

After 3 days in Palo Alto .. and before 3 days in Napa, me and the family staying in SF. The checkin is quick and easy. The service superb and friendly. The in house , called One Up I think , is adequate without being...More

Thank Edmund C
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 1 week ago

Thank you for your feedback. We appreciate your kind words on the service provided by our associates. It is disappointed to hear your stay with us was not exceptional. Please accept our sincere apologies for not meeting your expectations. Given the central Union Square location,...More

Reviewed 2 weeks ago via mobile

I stayed here a couple of years back and wasn’t impressed with this hotel. It looked tired. But late last year I started staying here again and have come back a lot more often. They did a really good job with the renovation. I’m a...More

Thank tagaOahu
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 1 week ago

Thank you for your review and for coming back often. We appreciate your kind words on our hotel and glad you enjoyed the evening food and beverage presentation at Grand Club Lounge. Thank you for your feedback on the breakfast options and we have shared...More

Reviewed 2 weeks ago via mobile

I was in San Francisco for a meeting at the Palace (a very storied, grand old hotel) and moved to the Grand Hyatt for the weekend. The contrast between the two could not be more pronounced. The Grand Hyatt is modern and chic (almost W...More

Thank Chris N
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 1 week ago

Thank you so much for taking the time to give us your feedback and thank you for staying with us for the weekend. We are delighted you enjoyed the modern design and glad to hear you enjoyed the location and the Grand bed. The view...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 236 - USD 759 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 236 - USD 759 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1797)
Room & Suite (951)
Dining (104)
Pool & Beach (3)
Business Centre & Event Rooms (39)
Amenities (20)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
David S
31 March 2018|
AnswerShow all 7 answers
Response from Mondy77 | Reviewed this property |
I am not sure, probably lowest floor and I don't recommend to get a room on lowest floor since the street is a little bit noisy ( if you are sensitive to the noise) Floor 15 and up is a better deal with union square view.
1
Vote
Mok S
22 March 2018|
Answer
Response from HyattSF_Manager | Property representative |
Yes, hotel will receive package on behalf of guest. We encourage you to send your package no more than 5 days prior to your arrival due to limited storage space. Make sure the name on the package matches the name of your... More
0
Votes
Yael T
6 March 2018|
AnswerShow all 2 answers
Response from HyattSF_Manager | Property representative |
None of our rooms offer a balcony. Our sister hotel at Hyatt Regency San Francisco have rooms that do.
1
Vote
Room Tips
"Tip to choose a good room? Stay somewhere else"
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"Choose a room with a view of Union Square"
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"Ask for view of Union Square park"
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"Avoid 2501 and it’s equivalents on other floors"
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