Hotel is walking distance to everything. Union Square and Chinatown SF. The staff was super welcoming and very helpful. Room was impeccable, not even a stain anywhere in the bathroom / shower. Worth every penny!
Can’t believe a high-end hotel could be have a serious noise issue. They are aware of the issue saying the cracking sound is caused by design. End up with an unpleasant experience. For me, a good sleep is very important,
This is a great Hyatt property with the ultimate location. Staff always top notch. Stayed here many times and each time made to feel right at home in this beautiful hotel. The bar here is one of the best. Get a union square or Coit Tower view if available !!
Stayed here in May 2022 for a business trip. Really helpful staff (including housekeeping), though wish the restaurant was open during the day. They did send a microwave to my room for the week, when I asked to warm my food! Very pleasant and clean rooms, that are pretty updated.
Housekeeping was great. I felt welcomed right away and everyone on the staff was polite and helpful in finding places to eat. Room and bathroom was very clean and everything worked well. I would definitely stay here again.
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