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Hotel Carlton, a Joie de Vivre hotel

3,004 reviews
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Traveller (607)
Room & Suite (380)
Dining (13)
Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“free wine”(148 reviews)
“union square”(408 reviews)
“wine reception”(106 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3.0 Star Hotel
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,004)Write a Review
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1,161
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Show reviews that mention
All reviewsfree wineunion squarewine receptionthin wallstenderloinsutter streetwalk in closetceiling fanevery eveninghotel restaurantan older buildingfriendly hotelfew blocksfront desk stafflight sleeperstayed here for nightswine hour
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1,451 - 1,455 of 2,608 reviews
Reviewed 12 March 2013

For me and my daughter of 22 visiting San Fransisco for only two days this was the right hotel to stay in. Central, nice, clean and cheap. We got all the help we needed and had a good time. Easily to find and nice surrendings.

2  Thank Kinaasa
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 14 March 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. Give the Saha Restaurant a try next time, it is certainly a treat! We hope that you'll join us again soon, and we look forward to your return!

Reviewed 11 March 2013

I really have to have an out of body experience to say a hotel was Excellent, or give it 5-stars, but this came very close. On arrival, the reception staff was fabulous. We got in extremely late due to being snowed in in Boston and...More

Thank amybatt
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 12 March 2013

Thank you for a great review! We are pleased to hear how much you and your family enjoyed your stay. We appreciate your feedback as well! Thank you for adding details that will truly help our future guests understand our property. The Saha Restaurant is...More

Reviewed 11 March 2013

Pros: cute hotel with lots of character, love "Snazz" music during wine reception, friendly staff, nice room decor, loved food at Saha, two blocks away from Wayo Sushi on Van Ness Cons: thin walls and doors, view of street not good, small rooms, not great...More

2  Thank wsissel
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 12 March 2013

Thank you for your review. We sincerely apologize for the inconveniences you encountered. Being in the city there are certainly times when it is not completely quiet. We are happy to hear that we could remedy it for you somewhat. We hope that you'll give...More

Reviewed 11 March 2013

Pretty much the same reviews as everyone here. The whole staff from the front desk to the room service maids are very much welcoming and friendly. We had stayed in the area for two nights only. The room was spacious with a comfortable bed, very...More

2  Thank Jimmy S
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 12 March 2013

Thank you for a fantastic review! We are elated to hear how much you enjoyed your stay. We appreciate the information you provided for our future guests as well. We hope that you'll join us again for a bite in the Saha Restaurant, it is...More

Reviewed 7 March 2013

We stayed at Carlton at a time when the rest of the city's hotels were booked up for some conference, and were able to get a very good rate. The location is good, convenient and safe. The staff is very friendly and helpful. The hotel...More

1  Thank Jane S
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 8 March 2013

Thank you for a great review! We are elated to hear how much you enjoyed your stay, and we appreciate your comments. We hope that you'll join us at the Saha Restaurant upon your next visit. We look forward to you return, and hope to...More

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1289290291292293522
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 151 - USD 468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
USD 151 - USD 468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (607)
Room & Suite (380)
Dining (13)
Hotel & Grounds (436)
Bathroom (30)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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jaderhiannonx
3 November 2017|
AnswerShow all 7 answers
Response from Ami R | Reviewed this property |
So we used the bart from Oakland - pretty easy. To get from San Fran it’s also the bart and then a short walk to the hotel. Sorry I can’t be more specific but I’m not a great navigator. I just remember the whole process... More
1
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Lauren Z
19 July 2017|
AnswerShow all 5 answers
Response from thedarchman | Reviewed this property |
It had a fan in the ceiling but we didn't need it or use it. Room was cool anyway
0
Votes
TravelLynn03
10 June 2017|
AnswerShow all 4 answers
Response from mdvrn77 | Reviewed this property |
It does not have a gym that I am aware of
1
Vote
Room Tips
"Ask for street-facing."
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"Very hilly to access the city."
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"Avoid being near fresh water supply on landings (I think ) early morning bottle rattles ! Though i love a lie..."
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"Just prepare to take ear plugs if you are at the front of the hotel, San Francisco is a lively city..."
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