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Traveller (346)
Room & Suite (392)
Dining (48)
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  • Excellent26%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible7%
Travellers talk about
“burritt room”(33 reviews)
“charlie palmer”(28 reviews)
“live jazz”(24 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Multilingual Staff
3 Star Hotel
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6 May7 May
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,153)
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All reviewsburritt roomcharlie palmerlive jazzjunior roomunion squareexposed brickboutique hotelyogurtfree breakfastgarbage trucksrooms are smallstarbucks coffeedirectly across the streetwater pressurean older buildingstreet noisestay in san francisco
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321 - 325 of 873 reviews
Reviewed 8 December 2015

This hotel offers a great city feel, if you are looking for a regular hotel like the big chains? This one is not for you, this is a type of hotel perfect for someone who wants to experience the SF city life. Very close to...More

Thank Janice D
Response from Rita R, General Manager at Mystic HotelResponded 11 December 2015

Dear Janice D, Thank you for your review! We have thrilled to hear about your pleasant experience here with us at the Mystic, and you enjoyed dinner in our Burritt Tavern! We look forward to welcoming you back on your next visit to San Francisco!...More

Reviewed 6 December 2015

This is our third visit to San Francisco and third stay at this hotel. We love the location, the charm of the hotel, friendly staff and comfortable rooms. Wifi and breakfast are great bonuses. Easy walk to the great sights of San Francisco.More

Thank prkp
Response from Rita R, General Manager at Mystic HotelResponded 8 December 2015

Dear PRKP, Thank you for the wonderful review, and we are thrilled to hear you have chosen us as your home away from home! I would love to personally make your next reservation! Please feel free to reach out to me directly at rruiz@mystichotel.com. Best,...More

Reviewed 4 December 2015

I was looking for affordable but found style, ambience, and comfort. I stayed in the junior room, which could be described as a bed and a TV. But this room was adorable, with exposed brick wall, very comfortable bed, a little closet, desk, wi-fi, and...More

Thank Ann J
Response from Rita R, General Manager at Mystic HotelResponded 8 December 2015

Dear Ann J, We are so happy to hear we were a perfect fit for you! We showcase a rotating Art Series where we feature local SF Artists. If you visit us in the next 3 months we will have another show up! We look...More

Reviewed 29 November 2015 via mobile

We loved our stay at the Mystic! The bed was comfortable, the room was a nice size, the breakfast was lovely and the staff very accommodating. A nice central location near Union Square. The elevator was small and slow but that was the only complaint:)

Thank Spinern
Response from Rita R, General Manager at Mystic HotelResponded 3 December 2015

Dear Spinern, Thank you for your lovely review on your experience here at Mystic! We hope to welcome you back on your next visit to San Francisco! Best, Rita

Reviewed 22 November 2015

I travel ALOT and rely on other reviews. This is an unbiased review from a frequent traveler who likes service, cleanliness and quiet. If you're out to party & don't care about resting and just want location, my review doesn't apply. VERY disappointing. I hate...More

5  Thank Clovesp2402
Response from Rita R, General Manager at Mystic HotelResponded 26 November 2015

Dear Clovesp2402, Thank you for your honest review of your experience here at the Mystic. I would like to apologize that we did not meet your standards in terms of service, cleanliness, and quiet. We understand that staying at a hotel is an intangible experience...More

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Multilingual Staff
Room amenities
Refrigerator in room
Things to do
Price range
USD 190 - USD 515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Price range
USD 190 - USD 515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (346)
Room & Suite (392)
Dining (48)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Amenities (2)
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
Questions & Answers
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Kyle T
22 April 2017|
Response from Trip718 | Reviewed this property |
Don't stay here. This place is a nightmare for business and leisure customers. The front desk is rude, the property is dirty and they dont have ac. You could stay in a budget property and get better service.
10 February 2017|
AnswerShow all 2 answers
Response from Parul S | Property representative |
Hello Vaibhav- Mystic Hotel by Charlie Palmer is located right in the heart of union square which will give you a lot of options to eat out. We also have a great restaurant at the hotel Burritt Room+Tavern which can also be... More
21 September 2016|
AnswerShow all 10 answers
Response from gailmpemberton | Reviewed this property |
the other answers are incorrect. there is no air conditioning at the hotel only overhead fans. depending on which side of the hotel your room is on they can heat up like an oven.
Room Tips
"Location is good"
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"Ask for a higher floor."
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"The suits are a fraction of the cost of other hotels"
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"Rooms facing the front get an amazing breeze!"
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