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Mystic Hotel by Charlie Palmer

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Mystic Hotel by Charlie Palmer
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1,031 Reviews from our TripAdvisor Community

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Showing 791: English reviews
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Reading, Pennsylvania
Reviewed 3 days ago NEW

Who would have thought that a city-wide power outage would be the high point of our stay? Was told that regardless of power issues, we would be charged if we went to another hotel. No bellmen, doorman, etc. It took half an hour to get two drinks at the almost empty bar, burned out lights in room, only one coffee...

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Helpful?
1Thank 1523Rose
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear 1523 Rose, I'm very sorry to hear about your experience here at the Mystic. I would like the opportunity to hear about the details of your stay and see what we can do to help you feel better about the experience. I can be reached directly at rruiz@mystichotel.com.

Oceanside, California
Reviewed 1 week ago via mobile

I was lucky to find this boutique hotel in San Francisco- straight walk off Powell Bart station (around 15 min) and union square. Breakfast and wifi included. No AC but ceiling fan and have stayed here about 5 times and didn't miss it. Rooms are different in a good way. Comfy bed. Good food and bar area is fun. The...

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Helpful?
Thank Michele R
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Michele R, Thank you we are happy you enjoyed your stay with us here at Mystic! And that you've made us your regular place to stay when you visit. We look forward to having you next time!

Reviewed 1 week ago via mobile

Service is everything, and the employees from this hotel understand this. The rooms and restaurant are excellent. Location is great, one block to Union Square, where we got on the bus tour of t the San Francisco's Bay area

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Helpful?
Thank Carlos Arturo C
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Carlos Arturo C, We are happy to hear you enjoyed your Vacation here at Mystic! We look forward to welcoming you back!

Berkeley, California
Reviewed 1 week ago

Stayed here with my girlfriend. They had pre-arranged an upgrade for us and got an awesome room! Love the design and vibe of the room and hotel. Would recommend this hotel to couples. Good price and just a few steps from Union Square. Friendly staff, offered late check out and good breakfast.

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Helpful?
Thank angbjo
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Angbjo, We are thrilled to hear you and your girlfriend enjoyed your stay here at Mystic! We hope to welcome you back on your next visit!

Reviewed 1 week ago via mobile

We definitely had an awesome stay at Mystic. We really liked the kinda loft style the rooms went with. Special thanks to Jason and his team who made our stay even more comfortable. Would recommend this to all of my friends. Keep up the great service!

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Helpful?
Thank Max L
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Max L, We are happy to hear you had an Awesome stay with us! We hope to welcome you back on your next visit to San Francisco.

Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
Reviewed 3 weeks ago

This hotel is very nice, clean, and with very good decoration, the enviroment is like if you were in the twentieth, with old photos, the room, has a very good modern design, all in white, luminous, the staff is very friendly, the breakfast is very good. My husband and me felt very comfortable.

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Helpful?
1Thank Victoria D
Jason S, Manager at Mystic Hotel by Charlie Palmer, responded to this review

Hello Victoria, Thank you for staying with us! We're glad you enjoyed your stay and we appreciate the kind feedback. We look forward to welcoming you and your husband back on your next visit to San Francisco.

Reviewed 4 weeks ago

We were late getting to the hotel because of some baggage issues we had at the airport. The staff checked us in and even let us know of an upgrade they gave us to a suite for our wedding and even had rose petals on the bed and everything! The desk staff, the housekeeping staff, the waitstaff at the restaurant...

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Helpful?
1Thank Eliot C
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Eliot C, Congratulations again! We are happy to hear you enjoyed your stay with us and the service you experienced was above and beyond. We hope to welcome you back maybe on an anniversary?!

Reviewed 22 March 2017 via mobile

This place was not anywhere near as fancy as the pictures looked. My boyfriend and I travel to SF a few times a year and I saw the gorgeous photos of this place and decided it would be perfect for my birthday weekend in SF! ... unfortunately we weren't given the room we reserved. We reserved a king size bed...

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2Thank Caroline C
Reviewed 22 March 2017

I wasn't too sure what to expect seeing as the rate for this hotel for my one-night business trip was relatively inexpensive. However, I was pleasantly surprised by how tidy, comfortable, and modern the room was. Additionally, the hotel offers a pretty awesome breakfast for all guests each morning including eggs, bacon, sausage, fruit, yogurt, toast, cereal, juice, coffee, and...

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Helpful?
Thank Krista P
Jason S, Manager at Mystic Hotel by Charlie Palmer, responded to this review

Hello Krista, Thank you for staying with us! We're glad you enjoyed your stay and we appreciate the kind feedback. We hope to see you again on your next visit to San Francisco. Best regards, The Mystic Team

Indianapolis, Indiana
Reviewed 19 March 2017 via mobile

We were very excited to stay at a Charlie Palmer boutique hotel. It was small, which was expected and had a very strong musty smell. The room was clean and nicely decorated. We both had luke warm showers on the morning of 3/9 and we took them several hours apart hoping the first one was just from the morning rush....

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Helpful?
Thank OurPlate
Jason S, Manager at Mystic Hotel by Charlie Palmer, responded to this review

Hello, Thank you for staying with us! We're glad you enjoyed your stay and we appreciate the kind feedback. We hope to see you again on your next visit to San Francisco. Best regards, The Mystic Team

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Mystic Hotel Union Square San Francisco by Charlie Palmer is a smart, sleek retreat situated in the heart of the city's busiest neighborhoods. Conveniently located just one block from the iconic cable car line in the middle of three key destinations – Union Square, Chinatown and the Financial District — Mystic Hotel offers a convenient, comfortable and unique modern boutique hotel experience in a historic location. With a contemporary look and feel, our accommodations are designed to reflect the changing need of today's traveler. Enjoy high-touch service and an ideal Union Square location, perfect for travelers looking to experience all the adventures of San Francisco. Like a private club, enjoy handcrafted cocktails in the Burritt Room, the intimate film noir-inspired bar named for Burritt Alley, where detective Sam Spade's partner Miles Archer was gunned down in The Maltese Falcon. Then, step into the speakeasy vibe of renowned Chef Charlie Palmer’s adjoining Burritt Tavern, where walled-in and curtained booths create dark corners for private conversations and Executive Chef Luke Knox turns out classic food like steaks and chops done right. Knox also takes advantage of Bay area's tremendous green markets as well as the extraordinary offerings from local food artisans in menus built around prized regional specialties from Dungeness crab to West Coast oysters. That's what we like about San Francisco: it's up to the minute and still in the moment. ... more   less 

Additional Information about Mystic Hotel by Charlie Palmer

Address: 417 Stockton St, San Francisco, CA 94108-3608 (Formerly Crescent San Francisco)
Region: United States > California > San Francisco > Union Square
Price Range: $280 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Hotel by Charlie Palmer 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Crescent San Francisco Hotel San Francisco
Hotel Style:
#82 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Hotel by Charlie Palmer staff and other travellers.
16 questions
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Los Angeles, California
8 months ago
7 months ago
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Brisbane, Australia

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Questions? Get answers from Mystic Hotel by Charlie Palmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
1523Rose, 23 Apr 2017 | Read review
“The rooms are very comfortable , luminous and clean”
  • Very clean, and very nice decoration
victoriad383, 5 Apr 2017 | Read review
“Suites are worth the money!”
eliotc788, 24 Mar 2017 | Read review
“Great location”
athinodoros, 7 Mar 2017 | Read review
“Some rooms are small, but are well designed with refrigerators, ceiling fans, mini bars and available for a fee snacks.”
BridgetM299, 19 Feb 2017 | Read review
5 of 5