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30/07/2017 31/07/2017
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    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
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    Best prices for your stay
    30/07/2017 31/07/2017
    USD 279*
    USD 245*
    SAVE USD 34
    USD 248*
    USD 248*
    Traveller (398)
    Room & Suite (237)
    Dining (18)
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    Overview
    • Excellent26%
    • Very good45%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “union square” (446 reviews)
    “tenderloin” (147 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Chancellor Hotel on Union Square
    5,194 reviews
    #16 of 229 hotels in San Francisco
     
    Hotel Carlton, a Joie de Vivre hotel
    2,767 reviews
    #42 of 229 hotels in San Francisco
     
    Hotel Union Square
    1,722 reviews
    #102 of 229 hotels in San Francisco
     
    Handlery Union Square Hotel
    3,909 reviews
    #68 of 229 hotels in San Francisco
     
    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,619)
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    There are newer reviews for Serrano Hotel
    See the most recent reviews

    841 - 845 of 2,320 reviews

    Reviewed 6 September 2016

    Friendly staff and very helpful. Room was small but very clean. Confortable bed. Overall was a wonderful stay. Location was great. Close to Union square, tour buses, shopping, great restaurants and coffee shops.More

    Review collected in partnership with this hotel
    Thank 463lineg
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 10 September 2016

    Hello 463lineg, Being a great hotel couldn’t happen without having wonderful guests like you, and we’re happy to hear our dedicated hotel team made your San Francisco stay even better. We’re also happy to hear our beds offered the kind of comfort and relaxation we...More

    Reviewed 6 September 2016

    The hotel staff was lovely. Parking was easy. My only complaint was the room size as well as the restroom needing a good overhaul especially with the mold on the ceilings. Uber was able to easily get us places for cheap. Our rooms seem to...More

    Review collected in partnership with this hotel
    Thank Kristin M
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 10 September 2016

    Hello Kristin M, Thanks for joining us at Serrano Hotel for an end-of-summer visit! We’re glad you found getting around (with the help of Uber) a breeze. We’re looking into the paint issue in your room and appreciate you bringing it to our attention. Keeping...More

    Reviewed 6 September 2016

    We traveled as a couple to meet our friend in San Fran, and were welcomed by a very helpful and considerate staff. The historical quality of the hotel was well-preserved, and this didn't negatively affect the rooms. The beds were comfortable, and the room was...More

    Review collected in partnership with this hotel
    Thank hannahdhue
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 10 September 2016

    Hello hannahdhue, Knowing our team treated you right is exactly what we want to hear! We think dedicated service is at the top of any list when it comes to a great stay. A girls’ trip is a wonderful reason to visit San Francisco, and...More

    Reviewed 6 September 2016

    We were warmly greeted and well-taken care of during our stay. The staff was fabulous! The vibe of the lobby and staff were welcoming and efficient. The rooms are almost in need of a facelift. There were minor paint/wall paper issues and slightly dingy carpet...More

    Review collected in partnership with this hotel
    Thank SillySally1010
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 10 September 2016

    Hello SillySally1010, When staying in a new place, comfort counts for a lot, and we’re happy to hear you found it at Serrano! We’re in the midst of ongoing improvements and are taking your concerns about the needed updates into careful consideration. We want comfortable...More

    Reviewed 5 September 2016

    It was a nice hotel however they do not tell you about an ammenities charge until you checkout. This fee should have been explained prior to check in and on 3rd party site (hotels.com). Had i known this i would not have stayed here.More

    Review collected in partnership with this hotel
    Thank Erik L
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 13 September 2016

    Hello Erik L, We appreciate you sharing your experience with us because how our guests feel about their stay truly matters. We strive to keep our rates at a comfortable price point, but we’re sorry if it the fee caught you off guard. Our Urban...More

    Chancellor Hotel on Union Square
    5,194 reviews
    #16 of 229 hotels in San Francisco
     
    Hotel Carlton, a Joie de Vivre hotel
    2,767 reviews
    #42 of 229 hotels in San Francisco
     
    Hotel Union Square
    1,722 reviews
    #102 of 229 hotels in San Francisco
     
    Handlery Union Square Hotel
    3,909 reviews
    #68 of 229 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Concierge
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 197 - USD 428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in San Francisco
    • #49 Luxury Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 236
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco
    • Also Known As
    • Kimpton San Francisco ,
    • Serrano Hotel San Francisco
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    Traveller (398)
    Room & Suite (237)
    Dining (18)
    Pool & Beach (1)
    Hotel & Grounds (310)
    Bathroom (35)
    Business Centre & Event Rooms (8)
    Nearby
    Chancellor Hotel on Union Square
    5,194 reviews
    .37 km away
     
    Hotel Carlton, a Joie de Vivre hotel
    2,767 reviews
    .61 km away
     
    Handlery Union Square Hotel
    3,909 reviews
    .25 km away
     
    Hotel Union Square
    1,722 reviews
    .31 km away
     
    Nearby Restaurants
    Taylor Street Coffee Shop
    900 reviews
    .05 km away
    Tratto
    96 reviews
    .08 km away
    Jasper's Corner Tap and Kitchen
    464 reviews
    .01 km away
    Urban Tavern
    370 reviews
    .06 km away
    Nearby Attractions
    Scenic 49 Mile Drive
    329 reviews
    .21 km away
    Glide Memorial United Methodist Church
    106 reviews
    .11 km away
    American Conservatory Theater
    47 reviews
    .13 km away
    SHN Curran Theatre
    35 reviews
    .10 km away
    Ask a question
    Questions & Answers
    yellowboy345
    30 June 2017|
    Answer
    Response from Robert S | Reviewed this property |
    my review was based on staying at the hotel. i do not know anything about hotel management related and certainly nothing on background checks for their staffs.
    0
    Votes
    shanehill1360
    28 May 2017|
    Answer Show all 3 answers
    Response from Dawn B | Reviewed this property |
    Yes the hotel has parking but it is not cheap! Was $54/night when we were there in May 2017
    0
    Votes
    Ciara L
    9 May 2017|
    Answer
    Response from Jenny K | Property representative |
    Hello Ciara, It's important to feel safe during your stay, and we're glad you're taking the time to research your visit. Please rest assured that guest safety is very important to us and our onsite concierge is more than... More
    1
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    Room Tips
    "Get a room on a higher floor away from the elevator."
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    "Ask for a lower floor so you can walk up...."
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    "10th floor or higher"
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    "Although you can request a room with a city view, the view is not particularly interesting."
    Read review
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