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Hotel Nikko San Francisco

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Hotel Nikko San Francisco
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3,534 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Nikko San Francisco
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Showing 2,556: English reviews
Reviewed 2 September 2012

I am still staying here at this moment so my review could change over time. My wife and I checked in last night after a day flying across the country. Upon check in we were asked if we wanted to upgrade to a king room over the queen room for 20 dollars a night. I thought about this after being...

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Helpful?
Thank slymm21
NikkoGal, Marketing Coordinator at Hotel Nikko San Francisco, responded to this review

Dear Slymm21 I would love to chat with you regarding your stay. Please contact me at 415.394.1146 Marcia Striffeler

New York City, New York
Reviewed 1 September 2012

Wow, amazing. I somehow found a good last minute deal at Hotel Nikko, and pretty sure it was one of the last rooms available. I had never stayed here despite multiple opportunities to do so. This will now be a must-check hotel next time I stay in SF. I do have to admit, I got upgraded to a suite upon...

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Thank phillysilver
Arlington, Massachusetts
Reviewed 1 September 2012

Our room was lovely (king deluxe) and very clean. The internet charge was a little steep, and parking is expensive, but the hotel is in a great location very close to Union Square, bus lines and the cable cars. The staff at the hotel was very helpful - especially the concierge. There is a Starbucks in the lobby, the fitness...

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Helpful?
Thank ktmoon
NikkoGal, Marketing Coordinator at Hotel Nikko San Francisco, responded to this review

Dear ktmoon, Thank you for your recent review. We’re always happy and grateful to hear that you’ve enjoyed your stay with us at Hotel Nikko SF. That’s a great tip for future guests here; booking online always guarantees you free access to the internet. Also, we’ll make sure to pass this review to the concierge team. They love to be...

Niwot, Colorado, United States
Reviewed 31 August 2012

We were on the Nikko Floor (20 & 21); not overly spacious but comfortable room; wonderful bed; nice view of the city; included breakfast Buffet at ANZU which was excellent (lots of variety- Chinese, fruits, meats, cheeses, fish, eggs benedict, potatoes, etc). The hotel staff was courteous; the concierge was helpful; the hotel was quiet and had a homey feeling...

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Helpful?
Thank Chris F
NikkoGal, Marketing Coordinator at Hotel Nikko San Francisco, responded to this review

Dear Chris F, Thank you for your recent review. We’ll make sure to pass this review to the staff and concierge; your positive comment definitely puts a smile on our face and helps to continually keep up with excellent services. Once again, we truly appreciate the time you took to write about us and we would be happy to welcome...

Reviewed 30 August 2012

Location is very good on doorstep of Union Square. Various places to eat within 5-10 minutes walk to suit any ones budget. Very cold and impersonal hotel staff with the exception of concierge who was very helpful. Rooms are really small and bathroom is a bit like a closet with a door to match. Overall not a bad 2 night...

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Helpful?
Thank Plickec
San Diego, California
Reviewed 28 August 2012

My wife and I just had a delightful 4 night stay. The room was excellent, with a very comfortable bed and good amenities, and spotlessly clean. It was also a terrific value given the very high prices of many Union Square area hotels. The breakfast buffet in the hotel restaurant is also excellent, and we would recommend it. However, perhaps...

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1Thank Peter B
Fair Oaks, California
Reviewed 28 August 2012

We enjoyed it. Everyone was very professional and polite. Finding the entry was a little confusing and the parking was expensive ($45 + tax) but I expect to spend a fortune on parking in SF. It was also surprisingly quiet considering the busy area.

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1Thank rjbouch
HK
Reviewed 20 August 2012

It is ordinary but ok. No surprisingly good service. Minimum contact with their staff. It just gives me the feeling that I stay there for rest only. May be it was just because I went out the whole day. However, the location is good that you find everything nearly, food, shopping centres, food court, department stores, main transport nodes. It...

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Helpful?
1Thank keungkeung
NikkoGal, Marketing Coordinator at Hotel Nikko San Francisco, responded to this review

Dear Keungkeung Thank you for your comments on TripAdvisor. You are correct in that it is hard for the staff to interact with guests who spend their day outside of the hotel. On your next stay we hope that you will have the opportunity to experience our restaurant and the services of our amazing Concierge Team With warm regards, Nikko...

Fort Lauderdale, Florida
Reviewed 18 August 2012

We recently started our California trip with a three night stat at the Hotel Nikko. What a wonderful hotel. The quiet room had two big queen-size beds - perfect for us and our two, older, children. The beds were comfy and loaded with plenty of pillows. Bathrooms were exceptionally clean and well thought out. Even the air conditioning was efficient...

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Helpful?
Thank OScottO87
NikkoGal, Marketing Coordinator at Hotel Nikko San Francisco, responded to this review

Dear OScottO87 What a nice review! Thank you for taking a moment to compliment our hotel and our exceptional Concierge Team. They really do know the city inside out. We hope you venture back to San Francisco in the very near future! Sincerely, Nikko Gal

Janesville
Reviewed 17 August 2012

A nice enough place in a convenient enough location, but don't expect anything more than a comfy room without paying for it. Pool and Internet are not included in the cost of the room. Very disappointing to learn we had to pay extra for these two common amenities. Maybe it is a California thing, but I have ever heard of...

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Thank scuber
NikkoGal, Marketing Coordinator at Hotel Nikko San Francisco, responded to this review

Dear Cheryl W Thank you for your comments on TripAdvisor regarding the Hotel Nikko. Our location is really ideal for visiting San Francisco. Pools are rare in San Francisco and not all guests want to use this amenity. So only those guests who do wish to use the pool area (which includes the spa and health club) pay for the...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Starbucks
Starbucks
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102-2115
Region: United States > California > San Francisco > Union Square
Price Range: $323 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco
Hotel Style:
#9 Spa Hotel in San Francisco
#12 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Green Hotel in San Francisco
#40 Romantic Hotel in San Francisco
#42 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko San Francisco staff and other travellers.
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Questions? Get answers from Hotel Nikko San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You get what you pay for....shop around and get the best you can”
 of 5 bubbles griccella, 13 Feb 2017 | Read review
“Ask for higher floors to avoid the traffic noise.”
 of 5 bubbles L5937YIbrianm, 29 Jan 2017 | Read review
“King bed is large.”
 of 5 bubbles Hamsa5, 7 Dec 2016 | Read review
“ask for a room on a high floor overlooking the city and the bay. the sunrise over the city was pretty special.”
 of 5 bubbles allanbowers, 4 Dec 2016 | Read review
“Beautiful view and the night time was just a awesome!”
 of 5 bubbles deeann315, 14 Nov 2016 | Read review
5 of 5