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Orchard Garden Hotel

Booking.comUSD 232*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Orchard Garden Hotel
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1,417 Reviews from our TripAdvisor Community

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Showing 1,296: English reviews
Reviewed 25 March 2012

Liked the whole experience except for the valet car service. It is horrible! It's been one half hour, and still no car in sight. The bumbling staff are completely indifferent about the matter. I would otherwise come back and rate this place highly. Don't bring a car. Unbelievable.

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Helpful?
2Thank Xenos1
London
Reviewed 23 March 2012

Super friendly and helpful front desk -especially the manager who was really clued up on good restaurants . There were problems with WiFi access in our room but they did all they could do sort it out and offered compensation for the inconvenience. The hotel is in a great location for shops, sights, restaurants etc

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2Thank LondonFreespirit
La Jolla, California
Reviewed 22 March 2012

Hotel is located in a nice location, the rooms are clean, the lobby is nice, but that is where it all ends. I requested a room with 2 queen beds and they claimed they are sold out of them, so gave me king. when I asked for Queen, they asked me to pay $50 to upgrade to deluxe queen. I...

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2Thank pasha m
TheOrchardGarden, Front Office Manager at Orchard Garden Hotel, responded to this review

Thank you for taking the time to write a review, even though your stay was less than desirable. We, the staff take reviews very seriously and use them as a training tool to better ourselves at customer service. I looked into your reservation and the events following. I can sympathize with you when you arrive to a hotel and the...

Aberdeen, United Kingdom
Reviewed 19 March 2012

Only small glitch was the breakfast in hotel. Ordered egg which was warm not hotel. Going back there soon so will eat at cafe next door! Hotel quiet and clean. Staff extremely pleasant and helpful. wifi in room great

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2Thank slowjoejak
Sydney, Australia
Reviewed 19 March 2012

I holidayed here from Sydney, for 5 nites in February with my adult son. Great hotel with friendly staff-very quiet-did not hear another door shut during the stay & I'm a light sleeper. Clean, spacious rooms & very comfy bedding. Quick easy walk to Chinatown & easy downhill to Union Square: shops, restaurants & BART. Steep two blocks uphill back...

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2Thank terryanne9
San Diego, California
Reviewed 19 March 2012

Just recently stayed here and we thoroughly enjoyed it. The location was fantastic just off Union Square and near the financial District. The staff were so friendly and made us feel so welcome,no request was too much trouble. I would definitely go back here the next time i go to San Fran.

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2Thank Jane H
London, United Kingdom
Reviewed 14 March 2012

Had a short break in San Francisco in early March. Hotel was in good condition, very clean, very comfy beds. Location was great, steps from Union Square and Chinatown. Valet parking was reasonable and convenient. We had breakfast across the road in an amazing French cafe, very good breakfasts. I recommend this hotel for business, couples and friends. Thank you...

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2Thank Austind88
Columbus, Ohio
Reviewed 11 March 2012

I had a 6 night stay at the Orchard Garden Hotel in late February and it was great in so many ways. The room was clean and comfortable, the hotel staff were friendly, patient and helpful and the location is fantastic for seeing many high points of the city. It was my first trip to San Francisco and I was...

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3Thank Jnifr
Bright, Australia
Reviewed 5 March 2012

Stayed for 4 nights first time sightseers to San Francisco and found hotel to be great location, well appointed but very helpful and friendly staff.

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2Thank Paul B
Tring, United Kingdom
Reviewed 5 March 2012

I stayed here on business. It is a shabby hotel. The staff seem unsure of themselves and harrassed. My room key did not work on a couple of occasions and had to be reprogrammed. The rooms are quite spacious but far from clean. The bath plug did not fit. The breakfast room is not really set up to deliver a...

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2Thank walton_rebecca
TheOrchardGarden, Manager at Orchard Garden Hotel, responded to this review

Dear Ms. Walton I’m sorry to hear that your stay was less than desirable. I’d also like to thank you for taking the time to let us know the areas that need improvement. I realize the keys are extremely sensitive. They are easily demagnetized by cell phones, credit cards and even security detectors at department stores. I will explore other...

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04/06/2017 05/06/2017
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Staying in Chinatown

Neighbourhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighbourhood decorated with colourful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighbourhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Region: United States > California > San Francisco > Chinatown
Price Range: $295 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden
Hotel Style:
#10 Green Hotel in San Francisco
#12 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Garden Hotel staff and other travellers.
16 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the fifth floor toward the back of the hotel and it was very quiet, but no view.”
reznad, 11 May 2017 | Read review
“Upper floors overlooking street”
826jilld, 3 May 2017 | Read review
“Clean and nice rooms, great location”
robakenz, 25 Apr 2017 | Read review
“City view rooms recommended. No bar service so byo. Our room was on the 5th level so real issues with street noise - double glazed windows”
P6569AQrussells, 23 Apr 2017 | Read review
“Quieter rooms are located in the back part of the hotel.”
julien921, 14 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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