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The St. Regis San Francisco

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1,188 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis San Francisco
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Showing 1,100: English reviews
Sydney
Level Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 28 June 2014 via mobile

Stayed here for a conference. Great location for conference centre. Room was quite small and expensive. Checkin service was not great. But the rest of the Hotel service was excellent. Very expensive so I did expect a lot. Not sure it delivered, but I probably would stay here again if I had a conference here.

Helpful?
Thank Luv2travelOzzie
William F, Director of Sales at The St. Regis San Francisco, responded to this review

Dear Valued Guest, Thank you for sharing your review of your recent stay at The St. Regis San Francisco. I sincerely apologize on behalf of our staff for your experience upon arrival and encourage you to contact me directly so that we may discuss the details of your visit. We hope to welcome you back to our hotel on your... More 

Clinton WA
Level Contributor
160 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 June 2014

I liked this hotel, but didn't love. After staying at other St. Regis hotel's my expectations were high. In some places it was fabulous in others weak. I am platinum, and I had to ask for an upgrade, no offering of late check out, or paper small services that are common for the St. Regis. Also the continental breakfast is... More 

Helpful?
Thank LilysMum0723
William F, Director of Sales at The St. Regis San Francisco, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts on your recent stay at The St. Regis San Francisco. I regret to hear that we were unable to provide you with a flawless experience and appreciate your comments regarding the continental breakfast. We will certainly address these concerns with our team. Thank you for your kind... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 June 2014

This place disgusted me. When we are paying $700 USD a night, I expect at least a 5 star service from the Hotel. Unfortunately, this was not the case, This hotel is worse than a one star hotel. First of all, broken bath tub. House keeping obviously does not check bath tub is in working order in this hotel. The... More 

Helpful?
9 Thank Yuki K
William F, Front Office Manager at The St. Regis San Francisco, responded to this review

Dear Valued Guest, Thank you for sharing your thoughts on your recent stay at The St. Regis San Francisco. I sincerely apologize on behalf of our staff for the unfortunate incidents that contributed to your experience at our hotel. I encourage you to contact me directly so that we may discuss the details regarding your luggage and your overall stay.... More 

San Antonio, Texas
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2014

The St. Regis Hotel in downtown San Francisco is about as good of a hotel as you may ever stay. From the opening of the doors to the checking out at the end of your stay, you will be pampered and taken well care of. The staff is exceptional as you would expect from a hotel as quality as this... More 

Helpful?
1 Thank jagnew5398
Minneapolis, Minnesota
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 June 2014

Was very pleased with this hotel. The noise level - was so quiet. The beds extremely comfortable. Great location. Very friendly staff and a pretty good location. Rooms were nicely decorated but air conditioning really didn't go on as we lowered the temp in the room. One downside was we ordered 4 drinks at last call in the hotel bar.... More 

Helpful?
Thank superbadgrl
toronto
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 June 2014

Stayed for two nights, great soaker tub and beautiful views. Housekeeping is exceptional they noticed that I moved the tissue box to the desk and they supplied an extra for me in the bathroom the next day and left the one on the desk. Very clean and beautifully decorated rooms. Disappointing that the MOMA next door is shut down for... More 

Helpful?
Thank lilyTO w
William F, Director of Sales at The St. Regis San Francisco, responded to this review

Dear Valued Guest, Thank you for sharing your review of your recent stay at The St. Regis San Francisco. I am pleased to hear that you had an exceptional stay and sincerely appreciate your comments regarding the continental breakfast offering and presentation. Please do not hesitate to contact me directly prior to your next visit, as we hope to welcome... More 

Fort Lauderdale, Florida
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 11 June 2014

I dont know about you but when I stay at a 5 star hotel, I want to be treated well and have a memorable stay. I have stayed at St Regis before but not in San Francisco. Well the staff at the St Regis San Francisco set the bar to the highest level. Everyone from the doorman to the wait... More 

Helpful?
1 Thank Don L
William F, Director of Sales at The St. Regis San Francisco, responded to this review

Dear Valued Guest, We would like to thank you for sharing your review of your recent stay at The St. Regis San Francisco. I am delighted to hear that you had an exceptional stay with us and sincerely appreciate your kind words about our staff, décor, and amenities. Please do not hesitate to contact me directly prior to your next... More 

VA
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 May 2014

This was one of the nicest hotels I have ever stayed in. The room was large and clean and well decorated. All of the room controls (climate, lighting and shades/drapes) were controlled by a panel located by the bed. The hotel has a great staff and they were always asking if I needed anything or needed a question answered. The... More 

Helpful?
Thank TripinOnTheEarth
Washington DC, District of Columbia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 31 May 2014

This hotel is beautiful, but in an unusual way for a St. Regis -- it's contemporary! The hotel lobby is airy, light-filled, and sumptuous, while also having an urban edge. It feels more like a boutique hotel than most St. Regis properties, which lends the property a certain intimacy. The check-in process went smoothly, and the front desk staff was... More 

Helpful?
2 Thank Riley B
San Francisco, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 May 2014

We're local, and live about 35 miles away from the St. Regis Hotel in San Francisco. On special nights my wife and I for our family will stay at the St. Regis so we are closer to AT&T Park where the San Francisco Giants play, in which we have season tickets.. This review is a combination of both stays, so... More 

Helpful?
3 Thank RayandTaxExemptions
William F, Director of Sales at The St. Regis San Francisco, responded to this review

Dear Valued Guest, thank you so much for your loyalty to The St. Regis San Francisco. We greatly appreciate your feedback and are disappointed that your experience during your recent birthday stay did not match the experience of your previous stay. Please feel free to contact me directly to discuss further. Best regards, Lilian Wagner, Director of Sales & Marketing... More 

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious St. Regis San Francisco also has the Museum of the African Diaspora located within the hotel and the renowned San Francisco Museum of Modern Art next door. ... more   less 

Additional Information about The St. Regis San Francisco

Address: 125 Third St., San Francisco, CA 94103-3107
Region: United States > California > San Francisco > SoMa
Price Range: $600 - $1,164 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis San Francisco 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
St. Regis Hotel, San Francisco Hotel San Francisco
St Regis San Francisco
Hotel Style:
#3 Spa Hotel in San Francisco
#5 Business Hotel in San Francisco
#7 Luxury Hotel in San Francisco
#17 Romantic Hotel in San Francisco
#23 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis San Francisco staff and other travellers.
3 questions
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Edinburgh
over a year ago
Pleasanton, California
1 day ago
Wilmette, Illinois

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Questions? Get answers from The St. Regis San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a high room to get a good city view.”
 of 5 bubbles BACCHANAL, 9 Nov 2016 | Read review
“Get a suite in order to enjoy the Butler experience here”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“Upper floors are better”
 of 5 bubbles jennifer_noble, 1 Nov 2016 | Read review
“Do not pay for extra view as there is nothing to see in this area.”
 of 5 bubbles Eric060, 28 Oct 2016 | Read review
“Astor suite!”
 of 5 bubbles PHLFlyer1776, 27 Oct 2016 | Read review
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