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Hotel Metropolis

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725 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Norfolk, UK
Reviewed 19 October 2010

I have to say I was a little worried about going to the Metropolis based on the other reviews I read after I had booked with a tour company. However, the hotel, whilst being on the edge of a dodgy area, was actually fine. We had no problems at night and the guy in the hotel was telling a lady...

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Thank SamB77
San Diego, California
Reviewed 8 October 2010

One night stay to be close to the marathon start. Lovely room, nice views from the balcony, loved the in room fridge that had room for my drinks and food and wasn't stuffed with honor bar items, helpful and attentive staff. Looking forward to another stay later this month.

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Thank MES8
Boston
Reviewed 7 September 2010

To it's credit, this hotel tries very hard given its location. Situated right at the edge of the (in)famous Tenderloin district, shady characters and dangerous, filthy streets surround the building. When exiting, DO NOT turn right on the sidewalk. Turn LEFT. In the short stay there, we had someone accosted right in front of us, and a bum entered the...

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Thank RoninOtter
DaynaZeitlin, Sales Coordinator at Hotel Metropolis, responded to this review

As the management team we strive to provide exceptional service to all of our guests and we would like to extend our apologizes if your experience with us was not what you were expecting. As for the air conditioning you will find that it is not a standard in our area due to the mild climate and temperatures we experience...

New Orleans, Louisiana
Reviewed 1 September 2010

hotel itself was very good .staff and service were excellent.farmer browns bar next door was ok but very noisy and food was limited.tenderloin area is not for the faint hearted the smell of stale urine in the streets is quite sad.some of the locals who live on the street just use it as a toilet right in front of you.some...

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Thank dunverne
DaynaZeitlin, Sales Coordinator at Hotel Metropolis, responded to this review

The management team here at Hotel Metropolis would like to say thank you for taking the time to review our hotel. We are pleased to hear that you were satisfied with your guest room accommodations. We have two sister properties closer to Union Square- Hotel Frank and Hotel Vertigo which might suit the location you are looking for much better....

London, United Kingdom
Reviewed 27 July 2010

Close to transportation - Muni\Cable Cars. Get a Muni Pass - Much cheaper than paying single fares especially for the cable cars as each single trip will cost you $5! Hotel is close to Westfield Shopping Mall and Union Square. Last 200 yards from Market Street and Powell towards Turk Street and Mason near the hotel there were a lot...

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1Thank Ranger12_10
Lausanne, Switzerland
Reviewed 17 July 2010

We booked a family suite (rooms 705, 706 and 707) for a very reasonable price and we admired the size of the rooms (705 has two queen beds, 707 has one queen) and the fact that we had a 3rd room that we could use as our living room in which there was another sofabed. As the walls are not...

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Thank thkohler
Bengaluru, India
Reviewed 14 July 2010

We stayed in this hotel in may 2010 for 2 nights. We booked a 2 full beds room through the bookit site for 65$ a night. First the pluses-The room and the bathroom were both clean, beds were comfortable and made everyday. There was a tv and free wifi internet in the room. There was free coffee in the library...

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Thank travelbug2d
United Kingdom
Reviewed 1 July 2010

We stayed at this hotel to break our return journey home from Honolulu. Our tour company booked us in for 2 nights. We were dropped off by the airport shuttle at the back entrance in the carpark. We were immediatey surrounded by homeless people asking for money. We went in the door to find ourselves in a bar.We have to...

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2Thank bethmol
DaynaZeitlin, Sales Coordinator at Hotel Metropolis, responded to this review

Thank you for taking the time to share your experience at Hotel Metropolis. As the management team, we do our best to make you feel comfortable in one of the more colorful districts of the city. Hotel Metropolis has two sister properties, Hotel Vertigo and Hotel Frank which I am positive had you shared your discomfort with our team we...

NY
Reviewed 11 June 2010

This is the best hotel you can find for cheap in downtown of San francisco. The Hotel is located on mason street surrounded by lot of indian restaurants and other food places. The location of this place is not that great but the hotel from inside is fine. It has good rooms and baths. Its comfortable to reach Golden gate...

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Thank prasanachand
india
Reviewed 6 June 2010

We stayed at Metropolis hotel for 4 nights..the hotel location is superb,very convenient as it is just 1 block away from the famous Union Square and cable car...Union Square is famous for its shopping and it has all the top brands shops there...as we were travelling from India,Indian vegetarian food was no problem as there are many Indian restaurants on...

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1Thank anu26

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
Official Description (provided by the hotel)
Hotel Metropolis embodies the quintessential urban hotel experience and offers a unique perspective on the grit and beauty of city life. This non-smoking boutique hotel features 105-rooms among ten stories of a historical building located in the heart of downtown San Francisco.The convenient location provides quick access to many of San Francisco's top attractions and destinations. The hotel is located just one-block from Westfield San Francisco Shopping Centre and Cable Cars that will take you to Fisherman's Wharf and Pier 39. Three blocks away are Union Square and Moscone Convention Center. The Hotel Metropolis is well suited for vacationers, families, convention goers and business travelers alike. ... more   less 

Additional Information about Hotel Metropolis

Address: 25 Mason St, San Francisco, CA 94102-2805
Region: United States > California > San Francisco > Union Square
Price Range: $176 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropolis 3*
Number of rooms: 105
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Also Known As:
Metropolis Hotel San Francisco
Metropolis San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropolis staff and other travellers.
10 questions
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1 month ago
4 months ago
Manteca, CA
Glastonbury

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We were on the seventh floor. Some city noise but hey, it's the city.”
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 of 5 bubbles johndoe807, 18 Nov 2016 | Read review
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 of 5 bubbles humzahy, 1 Nov 2016 | Read review
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5 of 5