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Four Seasons Hotel San Francisco

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Four Seasons Hotel San Francisco
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1,432 Reviews from our TripAdvisor Community

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Showing 1,329: English reviews
Makati, Philippines
Reviewed 4 weeks ago

hotel is very close to the convention center, union square, market street, shopping areas like barneys and neiman marcus, and to the westfield shopping centers. Lobby is at the 5th floor. Doormen are friendly, as well as the housekeeping employees. Only one restaurant outlet, though, and food choices are not as diverse. Fitness center and use of Equinox is top-notch.

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Thank mfores1
Santa Fe, New Mexico
Reviewed 4 weeks ago

I'm a loyal fan of Four Seasons properties because they have always exceed my expectations. This San Francisco property is perfectly situated-just blocks from fabulous shopping, iconic restaurants, and the SFMoMA. Also, just an elevator ride away, is an Equinox Sports Club, which is undergoing a 2-year phased renovation, while carefully leaving spacious fitness equipment areas, 25-yard indoor pool, and...

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Thank Cynthia5SAF
Billings, Montana
Reviewed 4 weeks ago

We really LOVE Four Seasons Hotels. Typically the service is 5 - Star and the amenities are amazing! We came to SF for a Golden State Warriors Game with our 11 year old son. He is also a BIG fan of Four Seasons. Needless to say, we had high expectations for Four Seasons Hotel San Francisco based on previous Four...

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1Thank MTWahine
Doug H, General Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for your candid review. We do welcome kids of all ages, and as you mentioned our sister properties do the same. Our guests have complimentary access Equinox Sports Club, where they welcome guests ages 15 and older. We do have this communicated on our website and in our confirmation letters, and appreciate the feedback as we will look...

Pembroke Pines, Florida
Reviewed 4 weeks ago via mobile

You can never go wrong with staying at the Four Seasons. As being our preferred hotel in any city we go to, we came in expecting great service and great service is what we got, and more. From the moment we drove into the private entrance the staff made every effort to accommodating us and making us feel at home....

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1Thank Keith C
Merced, California
Reviewed 4 weeks ago

Room service was horrible had to wait 30 minutes for the luggage to be brought up to our room. We did call for the TV to be repaired and the guy came within 10 minutes and was very nice and fixed it but that added onto my having to wait in the room while my family was down having drinks...

Review collected in partnership with Four Seasons
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Thank arlendan
Doug H, General Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for taking the time to share your experience with us. I apologize for the wait and that in waiting you weren't able to spend time with your family. If you'd like to contact me to discuss your stay further, you can reach me at 415-633-3000. Regards, Doug Housley

Chicago, IL
Reviewed 4 weeks ago

We really enjoyed our stay at the 4 Seasons...service was great and they even gave us a wonderful birthday surprise!! (delicious dessert). Unfortunately, breakfast at the restaurant was overpriced and my sausage was undercooked!! After giving me the wrong sausage, they tried to expedite the new one and undercooked it. Boy, did I feel the wrath of that one the...

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Thank Ambi713
Doug H, General Manager at Four Seasons Hotel San Francisco, responded to this review

I apologize again for the issues with breakfast at the restaurant. I'm glad we were able to speak with you in person before you left and that the service met your expectations. If there is anything else our team can do for you, please let us know. Regards, Doug Housley

Napa, California, United States
Reviewed 5 weeks ago

Just another enjoyable, problem free stay at the Four Seasons Hotel in San Francisco.. Great atmosphere, convenient location, super staff and facilities.. Did the "Bed and Breakfast" - great value.. and the breakfast menu has it all. Also the Lobby Bar is a great place to have a drink and meet some interesting people.

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Thank Charles L
Reviewed 22 January 2017

Thank you for a wonderful time. The atmosphere is most welcoming. Just passing by the lobby and we were informed of some great activities and sights to see and places to eat. Have to mention Al's suggestions for dinner was splendid along with a quick stroll to build up an appetite.

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Thank sara s
San Francisco, California
Reviewed 21 January 2017 via mobile

The hotel knows great service. From the restaurant to the bell hop to the concierge, the staff ensures you are taken care of. I have to give it a 3-star because although the lobby and restaurant are nice, the rooms need updating. We have stayed in hotels all over the world, but the rooms we saw here were mediocre at...

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Thank Sean S
Doug H, General Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for recognizing our team's great service. It is one of things that makes Four Seasons different. I appreciate your candid feedback about the guest rooms. We are looking at ways to improve them in the near future and hope you have the opportunity to stay with us again. Regards, Doug Housley

Denver, Colorado
Reviewed 17 January 2017

Upon arrival I get my keys and check into my room. When entering the room I noticed a foul odor. I set my bags down and look around the room to see where it could be coming from. The first thing I noticed were wet spots on the chair. Then I realized that the carpets were also severely stained. The...

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1Thank BnLee26
Doug H, General Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for taking the time to speak with us about your stay. I am very sorry that we were not able to meet your expectations, but I do hope you give us a chance in the future. If you do, please don't hesitate to reach out. Regards, Doug Housley

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market Street, San Francisco, CA 94103
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: $579 - $1,576 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons
Hotel Style:
#4 Business Hotel in San Francisco
#5 Spa Hotel in San Francisco
#10 Family Hotel in San Francisco
#11 Luxury Hotel in San Francisco
#22 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel San Francisco staff and other travellers.
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Questions? Get answers from Four Seasons Hotel San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet room for a major city- zero city noise on the 8th floor”
 of 5 bubbles inspectorforfun, 11 Feb 2017 | Read review
“I'm pretty sure every room is spotless and perfect.”
 of 5 bubbles florenceg875, 8 Feb 2017 | Read review
“all rooms are fantastic !”
 of 5 bubbles DGERON, 4 Feb 2017 | Read review
“Premium View accommodations have spectacular views-day and night!”
 of 5 bubbles Cynthia5SAF, 29 Jan 2017 | Read review
“I am not sure because we won't stay here again.”
 of 5 bubbles MTWahine, 27 Jan 2017 | Read review
5 of 5