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Technically, the rooms are okay and the staff is friendly. But the area is quite unpleasant, and we felt uneasy and unsafe walking the streets even in the early evening. Don't be misguided by the location on the map, when you walk through this area,...More
1 Thank knightshift
Response from GuestXperienceTeam, Guest Relations Manager at Red Coach Motor LodgeResponded 2 September 2018
Dear knightshift, we are sorry that you did not feel safe however we do not have control over the people outside our building. Thank you for your feedback.
Red Coach Customer Care Team
I stayed at this hotel because I was attending a writer's convention. Even if there is no convention or special events in San Francisco, hotels are very expensive. Any special event sends hotel prices sky-high! I am lucky I found this place to stay during...More
Thank Anita M
Response from GuestXperienceTeam, Guest Relations Manager at Red Coach Motor LodgeResponded 23 August 2018
Dear Anita, We were delighted to be your hosts recently, and we are very happy that you enjoyed such a good stay at our hotel. We would love to have the pleasure of hosting you again in the very near future and are thrilled to...More
San Francisco is an expensive city, and we did understood that. But asking for such money for a motel with rather old furnishing and interior and also located at the border of such an unsafe area? I believe, that it's not the way a decent...More
Thank Anton M
Response from GuestXperienceTeam, Guest Relations Manager at Red Coach Motor LodgeResponded 21 May 2018
Dear guest, thank you for taking the time to review your stay at our hotel, it is good to hear that you had a reasonable stay. We are sorry for the issues that you encountered. We hope to remain your hotel of choice in this...More
Tenderloin area should be avoided.
We did not feel safe walking in the area even during day time.
The hotel is run down, carpets are dirty and there is no safe.
Do not stay at the Red Coach or at any other hotel in the...More
Response from GuestXperienceTeam, Guest Relations Manager at Red Coach Motor LodgeResponded 14 May 2018
Dear guest, We are disappointed that you had such a poor impression of our hotel, and the standard of cleanliness in our rooms, and we apologize sincerely. We are disappointed to have let ourselves down in such a manner and to have provided you with...More
Stayed here in August this year , paid and booked for two nights. Upon arrival, did manage to park my rental car in on site car park luckily( very limited space ).
When I checked in I was warned not to leave valuables in the...More
2 Thank Kevin B
Response from GuestXperienceTeam, Guest Relations Manager at Red Coach Motor LodgeResponded 16 October 2017
Hi Kevin, like other cities, homelessness is evident in our area, but I guarantee you that all of them are harmless. I am disappointed to hear that our housekeeping standards didn't meet your expectations, and we will ensure that our housekeeping team takes more care...More