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InterContinental Mark Hopkins San Francisco

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Traveller (1177)
Room & Suite (976)
Dining (108)
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Overview
  • Excellent42%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible2%
Travellers talk about
“nob hill”(557 reviews)
“mark restaurant”(51 reviews)
“cable car”(183 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,661)
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1,161 - 1,165 of 2,363 reviews
Reviewed 2 January 2014

We stayed the weekend after Christmas to visit the city. Naturally it was crowded and every room filled. The staff were exceptionally helpful and kind, and while the elevators are a bottleneck, everyone was effective and most VERY helpful. By mistake we were the first...More

Thank WanderingWapiti
Reviewed 2 January 2014

No coffee cup replacements, no coffee replacement, no cotton wool replaced, I suspect the housekeeper can't read English because we get the same toiletries daily and do not get the ones that are finished and we need, and no turn down service. I experimented with...More

Thank objective12
Response from IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San FranciscoResponded 18 January 2014

Dear objective12, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that...More

Reviewed 1 January 2014

We stayed at this hotel for a girls trip and found it to be wonderful! The rooms were clean the bed was super comfy. You couldn't ask for a better location, the views were to die for! The parking Valet guys, especially "Moe" were awesome!...More

Thank Patricia956
Reviewed 31 December 2013 via mobile

I had very high hopes for this hotel. I had heard how historic and beautiful it was. Which is very true! The only problem is they charge extra for EVERYTHING. My husband needed a place to park the car. The fact that it cost $52...More

1  Thank jessicared
Response from IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San FranciscoResponded 15 January 2014

Dear jessicared, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I truly apologize for the not up to par experience you had during you stay with us. We are hospitality professionals who work...More

Reviewed 28 December 2013

The hotel is nice and clean. The age is showing but still pleasant. I was just not sold on customer service with ADELAIDE at the front desk. She wasn't very helpful and nice to my husband who's trying to check in. Anyway JOHN C. was...More

Thank Lexus71
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 188 - USD 557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 188 - USD 557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1177)
Room & Suite (976)
Dining (108)
Amenities (33)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
pgolden
9 November 2017|
AnswerShow all 3 answers
Response from Edward M | Reviewed this property |
Sorry we also enjoyed the coffee but can’t recall the name as the previous person suggest email the hotel I am sure they will let you know Kind regards
0
Votes
OM D
11 May 2017|
AnswerShow all 7 answers
Response from Safady | Reviewed this property |
The uber was faster, the shuttle was slightly cheaper split among 5 people (but very slow). If I had to do it over, I'd fly into Oakland since it is much closer to this hotel and area.
0
Votes
thymetraveller3
18 March 2017|
AnswerShow all 8 answers
Response from Figiasauz | Reviewed this property |
Yes, valet only. $65 per night.
2
Votes
Room Tips
"Check room before accepting!"
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"Try to get a view of the city or go up to the Top of the Mark."
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"Upper floors / best view"
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"An upper floor corner room offers wonderful views."
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