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Palace Hotel, A Luxury Collection Hotel, San Francisco

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Traveller (1566)
Room & Suite (887)
Dining (255)
Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“pied piper”(122 reviews)
“glass ceiling”(29 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,657)
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1,503 results
Traveller rating
924
345
134
51
49
Traveller type
Time of year
LanguageEnglish
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924
345
134
51
49
Show reviews that mention
All reviewspied piperglass ceilingheated toilet seatgarden court restaurantgarden roomindoor poolbeautiful historic hotelmontgomery streetspg memberbeautiful lobbyroom serviceconcierge deskcorner suiteturn down servicebell staffbart stationthe financial district
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1 - 5 of 1,503 reviews
Reviewed 2 days ago via mobile

The hotel is located on market street, close to the financial district. Spacious rooms and amazing lobby. Ghirardelli chocolate shop is just in the corner which is convenient for gifts. If you are traveling alone make sure your booking is for 1 large bed, you...More

Thank Rashid A
Reviewed 2 days ago

location is right in the center, luxurious entrance and hall, perfect bars inside, rooms quite small, dark, and majority have no street view at all, see - the picture. Next to the hotel are lying on every street homeless people, who are relieving themselves everywhere.....thus...More

Thank MilanC71
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded yesterday

Dear MilanC71, Thank you for taking time out of your day to leave us feedback of your recent stay. It was disappointing to read about your experience at our hotel and we are truly sorry for not meeting your expectations, or ours. We promise you...More

Reviewed 3 days ago

I just made another reservation for the Palace Hotel. I've stayed here three times and each visit seems better than the last. You can see for yourself how lovely it is. What you can't see until you stay here, is what a fantastic staff can...More

Thank Zelda_9
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 2 days ago

Dear Zelda_9, Thank you for returning to Palace Hotel, A Luxury Collection Hotel and taking the time to recognize our service. Our goal is to provide a stay that goes “above and beyond” your expectations as you deserve nothing less. It was a pleasure serving...More

Reviewed 4 days ago

I stayed at the Palace for a fun weekend with the family in San Francisco. We booked 2 adjoining rooms. When we checked in only one room was ready and the front desk staff person told us, "the other would be ready soon". That turned...More

Thank Ezra C
Reviewed 6 days ago

Location is great with an entrance to the hotel right on Market Street. Coffee service every morning, with newspapers (nice old school touch) and NO Resort / Facility which is a breathe of fresh air. Rooms were well apportioned, bathrooms were clean and the pool/fitness...More

Thank Anthony F
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 6 days ago

Dear Anthony F, Thank you for the great review. It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. Our hotel combines original architecture with classic modern decor to create a look that is historic...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 298 - USD 1,078 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in San Francisco
#21 Family Hotel in San Francisco
#29 Business Hotel in San Francisco
#34 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 298 - USD 1,078 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in San Francisco
#21 Family Hotel in San Francisco
#29 Business Hotel in San Francisco
#34 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (1,566)
Room & Suite (887)
Dining (255)
Pool & Beach (32)
Amenities (46)
Business Centre & Event Rooms (6)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighbourhood home. Most of its freeway-sized
...More
Questions & Answers
Ask a question
gem1662016
15 March 2018|
AnswerShow all 9 answers
Response from Victoria B | Reviewed this property |
Gah! Sorry I’m barely seeing this! Yes, we actually stayed in a handicap room!!! It was roomy and the shower had a wooden bench. It’s fabulous all around! Hope you go!
0
Votes
cocobeancolleen
29 January 2018|
AnswerShow all 3 answers
Response from Rebecca D | Reviewed this property |
There was in my room- very useful when you’re in town more than a day
1
Vote
IDMX303
26 November 2017|
AnswerShow all 3 answers
Response from Mary M | Reviewed this property |
The Palace Hotel was beautifully decorated during our visit last year during the holiday season.
0
Votes
Room Tips
"definetly with the street view"
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"Rooms facing inwards are a buffer from the busy city"
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"4th floor as it is same level as the pool gym and spa"
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"Face 2nd Street if you can"
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