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The Cartwright Hotel - Union Square, BW Premier Collection

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The Cartwright Hotel - Union Square, BW Premier Collection
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567 Reviews from our TripAdvisor Community

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There are newer reviews for The Cartwright Hotel - Union Square, BW Premier Collection
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Showing 475: English reviews
Vancouver, British Columbia, Canada
Reviewed 16 March 2017

Stayed for a weekender in December. Staff were bright and helpful, room was clean, and location is very central and just off one of the cable car lines. The taxi and airport vans knew where the hotel was without issue. My room overlooked Sutter Street and was a great people watching perch. This particular weekend there was a charity Santa...

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Thank Georgia C
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Georgia thank you very much for the positive review and for staying with us at The Cartwright Hotel Union Square. We are pleased to hear that you enjoyed the Union Square area as well as the annual Santa-Con. Truly a very awesome time to be here. Have a great day! Cheers.

Brighton, MI
Reviewed 13 March 2017

I'm was imagining a lovely weekend with my wife, enjoying the splendors of SF and going back to a comfortable hotel room. And then we checked into the Cartwright. Needless to say, we checked out the next day.

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1Thank aghastBrighton_MI
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello. Thank you for your review and feedback. We would like to thank you as well for staying with us at The Cartwright Hotel Union Square. I apologize for the less than stellar stay with us. Please email me at : rnavas@carthotel.com I would like to get more details about your stay since we use this as a tool to...

Fresno, California
Reviewed 13 March 2017

The stay was very warm and welcoming. I went with my family including our baby Bolognese puppy. We were offered a crib and dog treats were at the front for our fur baby too! It was quiet and relaxing considering it's in the heart of Union Square. Thanks for the great service too!

Review collected in partnership with Best Western
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Thank Alexandria G
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello! Thank you so much for your feedback. We would also like to thank you for staying with us at The Cartwright Hotel Union Square. I am glad you enjoyed your stay with us along with your pet and glad you enjoyed the Union Square area. Have a great day! Cheers.

San Francisco, California
Reviewed 12 March 2017

But house keeping is open my room, I'm in! 2days, and I can't use stam. In the night room is very cold, so I ask how to use stam, but no answer just move by they self. The location is very good. And Tony and Kavin is so so so Kind!! Thank you!!

Review collected in partnership with Best Western
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Thank inha167
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello. Thank you for staying with us at The Cartwright Hotel Union Square. We would also like to thank your review and feedback. I would like to apologize for the Steam issues you experienced. I do see we were able to move you so I hope you had a good stay after that. Thank you again and have a great...

Tulare, United States
Reviewed 11 March 2017

This hotel is upgrading from old to more modern. I stayed in an older room but it was perfect. I loved it just as it was. The employees were great and location was in the heart of it all for us. We felt very comfortable.

Review collected in partnership with Best Western
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Thank Maria L
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello Maria! Thank you for your review and for staying with us at The Cartwright Hotel Union Square. We are happy you enjoyed your stay with us and we will be sure to share this with our team. Have a great day! Cheers.

Sao Paulo, SP
Reviewed 8 March 2017

I have stayed for 12 days during a series of events this last weeks. I could not ask for a better choice of hotel. Perfect location, asked for a quiet, high-floor, refurbished room. I got #810, which matched all requests. Note that this is a historic building, refurbished from the inside. Some complain about the room size (have you ever...

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Thank andrefau
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello Andre. Thank you very much for your positive feedback and for staying with us at The Cartwright Hotel Union Square. We are very happy that you enjoyed your stay with us and you enjoyed one of our newly renovated rooms. I will be sure to share this with our team. We look forward to having you back. Have a...

Reviewed 7 March 2017

I travelled with a collegue so we shared a room for a 7 nights stay. Very fast and easy check-in. We had Twin room each having a double bed. Enough cupboard space for both our clothes. Despite the fact that the room was small and the bathroom on the small side. We had a good stay because we were out...

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1Thank Wikus S
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello Wikus. Thank you very much for your feedback and for staying with us at The Cartwright Hotel Union Square. I would like to apologize for the one housekeeping issue you had. Thank you for bringing this to our attention. We are happy you did enjoy the rest of your stay and took advantage of the surrounding area. Have a...

Concord, California
Reviewed 4 March 2017

I needed to be close to BART and walking distance to Chinese Consulate to get my VISA. The Cartwright Hotel (now member of Best Western) was my choice. It was exactly what I was looking for and with helpful staff they upgraded me to bigger bed and quite area of the Hotel that had views of Trees that you don't...

Review collected in partnership with Best Western
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1Thank R S
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello! Thank you for staying with us at The Cartwright Hotel Union Square and for your feedback on your stay. We are happy The Cartwright was close to everything you needed. I will be sure to share this with our team! Have a great day. Cheers!

Los Angeles, California
Reviewed 26 February 2017

The lobby was beautifully decorated for the holidays, with a warm fireplace glowing in the "library". We were assigned a recently renovated corner room facing Sutter Street, so we had both light and a view and new furnature. Felt very clean. Cozy bed. The bathroom was "stateroom size", which was a bit of an issue. The staff was friendly and...

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2Thank stephieland
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello Stephie. Thank you very much for your review and for staying with us at The Cartwright Hotel Union Square. We are very happy you enjoyed the holidays with us! I will be sure to share your feedback with our team. Have a great day! Cheers.

Philadelphia, Pennsylvania
Reviewed 26 February 2017

Reluctant about staying there, mind was changed quickly. Clean rooms, service, Internet, all excellent. Will stay again when traveling to San Fran on business. Centrally located, walking distance to lots of restaurants, BART, Moscone.

Review collected in partnership with Best Western
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1Thank jjav562
Ronnie N, Manager at The Cartwright Hotel - Union Square, BW Premier Collection, responded to this review

Hello. Thank you very much for staying with us here at The Cartwright Hotel Union Square and for your feedback. We are very pleased that you enjoyed our stay with us! The team looks forward to having you back. Have a great day! Cheers.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
What Will You Do Today In San Francisco? The possibilities are endless. Dine at the city’s most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city’s countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city’s notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at the Cartwright Hotel Union Square. Located just one block from Union Square, the epicenter of the city’s best shopping, dining and entertainment venues, the hotel is also just minutes from the Financial District and Moscone Center. Apart from its excellent location and quintessential San Francisco charm, the Cartwright Hotel Union Square offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer. ... more   less 

Additional Information about The Cartwright Hotel - Union Square, BW Premier Collection

Address: 524 Sutter St, San Francisco, CA 94102-1102 (Formerly The Cartwright Hotel - Union Square, BEST WESTERN PREMIER Collection)
Region: United States > California > San Francisco > Union Square
Price Range: $214 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cartwright Hotel - Union Square, BW Premier Collection 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Larkspur Union Square
Larkspur San Francisco
Cartwright Hotel San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Cartwright Hotel - Union Square, BW Premier Collection staff and other travellers.
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Questions? Get answers from The Cartwright Hotel - Union Square, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just enjoy it for what it is.”
288miguelb, 17 Apr 2017 | Read review
“Ask for a quiet room away from Sutter St”
qilin037, 13 Apr 2017 | Read review
“Ask for recently renovated. We stayed in 802.”
401tammya, 6 Apr 2017 | Read review
“Best way to get a good room is to stay at a different hotel”
bcbanjo, 25 Mar 2017 | Read review
“Ask for higher floor renovated room if possible, but if you are going to be out for most of the time then doesn't really matter tbh”
jerrerslfc, 17 Mar 2017 | Read review
5 of 5