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West Street Hotel

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West Street Hotel
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653 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Reviewed 14 August 2015

Terrible service, 5 days $5000.00 and not one special request granted like: Can we have 1 room ready before 4pm for my elderly aunt and uncle with multiple health concerns? Could we please move them to another room for at least two nights of our stay so they could sleep in past 6 am? Could you please give us the...

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Helpful?
2Thank John L
chris torrey t, Manager at West Street Hotel, responded to this review

Dear John L, I would like to apologize that your experience at the West Street Hotel was not up to expectations, we strive to provide 100% guest satisfaction. I would like to personally apologize that we fell short in our execution during your stay. We try to accommodate all of our guest requests to the best of our availability, I...

Yarmouth Port, Massachusetts
Reviewed 14 August 2015

West st. Hotel is located in the prime waterfront area of Bar Harbor. It is a gorgeous boutique hotel, room with water view was stunning, decor in lobby and the rest of the hotel was beautiful but the best part was the staff.... Went out of their way to help and attend to your every need. Cannot wait to go...

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Helpful?
Thank Cindy M
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Cindy M, Your review summarizes many of the great amenities that we offer for our guests and I am pleased to hear you were able to enjoy all these amenities- we have had a great summer for the rooftop, adult only pool and many of our guests have been able to experience a great, Maine summer. We look forward...

Ashland, Massachusetts
Reviewed 13 August 2015

We had a great time staying at the West Street Hotel. The hotel is beautiful and we had a wonderful room facing the water. The people that work in the hotel are very friendly and always there to help you with anything. We love the pool and we also took advantage of the Bar Harbor Club which has two outdoor...

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Helpful?
Thank Mike J
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Mike J, We appreciate the wonderful review, and we are pleased to read about your great experience while at the West Street Hotel. Our guests have access to many great amenities and great views on property- as mentioned in your review. We thank you for your kind words regarding your stay! If your travels bring you back to the...

Plymouth, Massachusetts
Reviewed 13 August 2015 via mobile

We booked a last minute harbor view room and were very pleased with the hotel. It was clean, there was good parking, coffee and snacks were available anytime on our floor, and the bathroom was big, modern, and well equipped. The rooftop pool at sunset is fantastic. You can order food and drink from Paddy's and have it sent up...

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Helpful?
Thank ruthL8690
chris torrey t, Manager at West Street Hotel, responded to this review

Dear ruthL8690, We are pleased to hear that you enjoyed your relaxing stay with us, our roof-top infinity pool is a great area for guests over eighteen, making this a great couples retreat- right across the street our guests have access to our Bar Harbor Club- a kid friendly area, including a kids club and a kids pool. We are...

Madison, Wisconsin
Reviewed 10 August 2015

Frankly, we booked this hotel at the last minute because it was the only one with an ocean view that had room for our family. Now that we have been there, wouldn't have changed a thing. Right across from the harbor and steps away from anything you might want to do in Bar Harbor. Our two room suite overlooking the...

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Helpful?
Thank Constantlee
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Constantlee, Thank you for a positive review and for mentioning our superiorly skilled and friendly staff. Your mention of lovely accommodations was the icing on the cake. We do hope you can return again for another visit and look forward to welcoming you back. With Warm Hospitality, Chris Torrey

Boston
Reviewed 10 August 2015

Family of 4 with teen and tween, 4 nights early August. Excellent hotel for Bar Harbor. Crisp design and decor, and clean facilities, well appointed. Good service culture (for Bar Harbor). Good amenities (bike storage, fitness room, well stocked pantries, etc.), great location in town. Kids loved it. Comfy beds, and a one king room with pullout couch worked fine...

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Helpful?
1Thank CollectingRocks
chris torrey t, Manager at West Street Hotel, responded to this review

Dear CollectingRocks, Thank you for your review sharing your West Street Hotel experience with us and other travelers. The word Excellent is one I like to see and I am grateful our efforts were able to make your stay and that of your friends a memorable one. We hope that you choose to return for another visit for more Bar...

Atlanta, Georgia
Reviewed 10 August 2015

As you can tell from my profile reviews we travel quite a bit and I want to say that this is one of the best hotels we have ever stayed in, period! (Ok, the suite at the Venetian may have been slightly better). We picked this hotel after significant research and the recommendation of a coworker that stayed here last...

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Helpful?
1Thank Michael S
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Michael S, While most of us here do think the West Street Hotel is one of the most beautiful places in the United States, it makes us smile when our guests also recognize how special our property is. Thank you for your review and sharing with us how much you enjoyed your stay. A large part of why guests...

Rochester, Michigan
Reviewed 6 August 2015

I booked this hotel after reading reviews and looking at photos and really was flying by the seat of my pants. Well, I can now reach back and give myself a pat on the back. Love, love, love it here. We have found the WSH to be a really great choice. As we drive around Bar Harbor I see many...

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Helpful?
1Thank LBConaway
chris torrey t, Manager at West Street Hotel, responded to this review

Dear LBConaway, Your review was a pleasure to read. Thank you for taking the time to let us know how much you enjoyed your stay. Our genuinely friendly staff strives every day to offer the top notch service you experienced. We are so pleased to read you enjoyed your visit. It is a truly unique and wonderful experience with the...

Quincy, Massachusetts
Reviewed 5 August 2015

We just spent a fabulous long weekend at this hotel in Maine. I can't say enough about it - I love the outside design. The inside is even better! Clean, clean, clean! Beautifully decorated with a lovely fireplace in the lobby. The rooms are large and fantastic with extremely comfy beds, a great balcony overlooking West Street and the water...

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Helpful?
1Thank schoude
chris torrey t, Manager at West Street Hotel, responded to this review

Dear schoude, We are fortunate enough to read predominately positive reviews on our TripAdvisor account. Each and every one is truly appreciated as a reminder of why we all do what we do at the West Street Hotel. Your review, in particular, made a strong impression. Your understanding of what we have been striving to accomplish at the West Street...

Boston
Reviewed 5 August 2015

We go to Bar Harbor every Labor Day and started staying in this hotel the year it opened - we will be staying again for the 4th time in a few weeks. The hotel is beautifully furnished, and very conveniently located right on the harborfront downtown. Previously, we had stayed at the sister resort, The Harborside, across the street -...

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Helpful?
1Thank windward77
chris torrey t, Manager at West Street Hotel, responded to this review

Dear windward77, Thank you for your review and listing so many things you enjoy about your stays at the West Street Hotel. You get right to the heart of what travelers need to make a decision about their accommodations. We look forward to welcoming you back in a few weeks!!!!! With Warm Hospitality, Chris Torrey

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Concierge

Additional Information about West Street Hotel

Address: 50 West St, Bar Harbor, Mount Desert Island, ME 04609-1858
Region: United States > Maine > DownEast and Acadia Maine > Mount Desert Island > Bar Harbor
Price Range: $262 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Street Hotel 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
West Street Hotel Bar Harbor, Maine
Hotel Style:
#2 Spa Hotel in Bar Harbor
#9 Family Hotel in Bar Harbor
#11 Romantic Hotel in Bar Harbor
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Questions & Answers

Here's what travellers have asked, with answers from West Street Hotel staff and other travellers.
9 questions
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Questions? Get answers from West Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the coast side.”
 of 5 bubbles Heff46, 5 Feb 2017 | Read review
“The harbor view rooms would be worth getting.”
 of 5 bubbles fallfan54, 24 Oct 2016 | Read review
“Make sure you get a room with a view.”
 of 5 bubbles JoshTheTravelGuy, 21 Oct 2016 | Read review
“Rooms facing the harbor are beautiful”
 of 5 bubbles MitsouW, 20 Oct 2016 | Read review
“Request Harbor view!”
 of 5 bubbles USNAsponsormom, 12 Oct 2016 | Read review
5 of 5