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Tumon Bay Capital Hotel

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1 room 2 adults 0 children
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155 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Reviewed 8 January 2015

Tumon Bay Capital Hotel is conveniently located at the center. It looks old and run down from the outside and their rooms are pretty much the same. My friends and I stayed here for two weeks and it was literally just a place for us to sleep. The cleaning ladies didn't replenish our toiletries regularly, they never changed our bed...

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Thank Kaye L
Prince Edward Island, Canada
Reviewed 3 January 2015

This is the type of place you wish you could buy and re-do as it has a ton of potential. The location is great for the price: short trek downhill to the beach, near the big name resorts. The room is a bit grimy and old - sagging wallpaper and the light switches could use a wipe down. But towels...

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1Thank B T
Honolulu, Hawaii
Reviewed 15 October 2014

The first thing you notice upon arrival at this property is that there is no bell captain. They have a trolly you can borrow & lug your belongings upstairs yourself. The staff is friendly enough, & will respond to your concerns. When you get to the room, the nice ocean view will be the next thing you notice. Then you...

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2Thank Hawaii96815
Beijing, China
Reviewed 4 September 2014

Too old for the facilities. The room sells bad, a/c and refrigerator are too noisy, can not sleep when they are on. Water did not go down properly for wash basin and bathtub. Told there was a tooth brush inside the pipe of the washbasin, nobody came to get it out during my 5 days staying there. But somebody did...

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4Thank Smallwood J
Reviewed 2 September 2014

There is a English comment down there too. まず、入室。部屋がカビ臭い。 まあいいとして中は広く景色もいい。 テレビが壊れてて、カウンター相談しに行ったら どうしようもできないと言われ、腹が立ったので部屋の移動もできないのかといったらやっと出来た。 新しい部屋また臭い。 そして、とりあえずトイレに行ったら ちゃんと流れ切れてなかったのでもっかい流そうにも水がたまらず シャワーなども確認水が弱過ぎてシャワーが出ない カウンターに確認しに行ったら、5分待てグアムは水圧が弱いそうで待ったらやっとポンプの音が聞こえ水がで始めた。 シャンプーリンスボディーソープ有りとあったがシャワールームに一つのポンプ。リンスインコンディショナーならぬリンスアンドボディーソープインシャンプー。 アメニティー二人宿泊だといってあったのにもかかわらず 歯ブラシ一つ 洗顔石鹸一つ。 ルーム清掃の札を出して居たのに、清掃はしておらず タオル類をカウンターにもってくと これしかないとバスタオルとタオル一枚ずつ。 次の日は清掃して有りみて見ると 歯ブラシ一つ タオルバスタオル2セットバスマットは起き忘れ。 まくらは曲がっており床を清掃した様子0。 私は英語が喋れるのでよかったですが、気の弱い日本人がいったら完全にあっちは、舐めてかかって来るので負けると思います。 立地は坂があるのできついですが値段のためなら仕方ない程度。 ただ場所と部屋は我慢出来てもサービスがくそ。 多分スタッフは日本語喋れないので、気が強くて英語が喋れる方のみ宿泊できると思います。 First stinky room. The TV was broken. And went to talk to workers. They said nothing they can do. I asked them to change the room. Then finally...

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2Thank 美優 鈴
Vietnam
Reviewed 27 August 2014

Good view and reasonably priced (by Guam standards). Don't expect much though: the owners neglect the property and there is no service apart from bicycle rentals (no food, no restaurant). Room not too bad though (fairly clean and quiet). All rooms have bay view (which is great). It's quite a hike up for the main street. It must have been...

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Thank Sven M
Tokyo, Japan
Reviewed 10 August 2014

We loved Guam and the friendly people we met there, but this hotel is a disgrace. Given the location, outer appearance and room size it seems like it must have been once a nice hotel, but they obviously haven't done any maintenance in a very long time. The front desk staff are unfailingly rude or indifferent, which is jarring given...

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2Thank porkpiegaram
Buenos Aires, Argentina
Reviewed 28 July 2014 via mobile

Me and two friends stayed here for three nights.we were looking cheap accomodation...Its not a luxury place at all..kinf of old building and equiment. wifi only works in lobby. Ac works good at least. Location was ok. Theres a lit hill. Ill def look another place next time i visit Guam.

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1Thank elena s
San Diego
Reviewed 28 June 2014

I stayed it this hotel, due to the location being close to everything in the downtown Tumon area. This Hotel has a some what creepy feel to it with a old musky smell and old beds. I placed my luggage in the room and decided to take a walk to McDonalds. To my surprise when I returned There were roaches...

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1Thank diegoman619
Los Angeles, CA
Reviewed 16 April 2014

The view is nice, the location is convenient (just a couple of blocks up the hill on the South side of Pale San Vitores Rd, and the room is average (but okay given it's relatively low cost). What was disappointing about this experience above all is the uninspired customer service that made it feel like you're on your own. Coffee?...

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2Thank LAWorldTraveler71

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Tumon Bay Capital Hotel

Address: 1448 Pale San Vitores Rd, Tumon, Guam 96913-4200, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $97 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tumon Bay Capital Hotel 3*
Number of rooms: 112
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Also Known As:
Tumon Bay Capital Hotel Guam, South Pacific
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Questions & Answers

Here's what travellers have asked, with answers from Tumon Bay Capital Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the upper floors to enjoy the view.”
carldeoc, 14 Dec 2016 | Read review
“get the bay view!”
RW585, 7 Dec 2016 | Read review
“Higher up gives better views”
  • Night view from 7th floor
634cathih, 11 Jul 2016 | Read review
“Top floors or 5th or above. 601 and above has great view and fine wifi. Yes please!”
timtak, 23 Mar 2015 | Read review
“Apparently higher floor rooms might be quieter and less run-down”
Raroliving, 18 Feb 2015 | Read review
5 of 5