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Hyatt Regency Guam

1,294 reviews
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Traveller (898)
Room & Suite (366)
Pool & Beach (195)
Overview
  • Excellent30%
  • Very good46%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“al dente”(16 reviews)
“pool area”(19 reviews)
“large balcony”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,294)Write a Review
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All reviewsal dentepool arealarge balconygreat poolbeach accesstumon bayclub loungejapanese restaurantenjoyed my staybeautiful beachwater slideocean viewpoolsdeliguamstaycationmalls
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11 - 15 of 481 reviews
Reviewed 28 December 2017

We live in Guam, so when selecting a hotel to stay at for a family vacation, we always choose The Guam Hyatt Regency Hotel. The staff is what makes our stays so very special. They go out of their way to make us feel as...More

Review collected in partnership with Hyatt Hotels
Thank Imirish_4
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 3 weeks ago

Dear Imirish_4 Hafa Adai and thank you for always choosing Hyatt Regency Guam. We thank you for the generous feedback and comments regarding our Al Dente Ristorante and our staff. Your feedback is very much appreciated and has been shared with all our team, as...More

Reviewed 28 December 2017 via mobile

Beautiful view and property. This hotel could use an update in their rooms. I ran into a huge problem when it came to them making a mistake with my reservation, which resulted in my things getting moved to storage while I was gone. Management was...More

1  Thank Kevin B
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 3 weeks ago

Dear Kevin B Hafa Adai from Hyatt Regency Guam. We appreciate you taking a moment to share your honest feedback with us and I was pleased to hear that you found our ambiance beautiful. However, we apologize for the inconvenience we have caused during your...More

Reviewed 21 December 2017

More

Review collected in partnership with Hyatt Hotels
Thank hoyoungl734
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 3 weeks ago

More

Reviewed 10 December 2017

More

Review collected in partnership with Hyatt Hotels
Thank reneecH5157HQ
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 3 weeks ago

More

Reviewed 8 December 2017

The room was amazing but the only thing that was slightly negative is that our check in time was at 3pm and the room wasn’t ready till 5pm. And when we extended our stay for another night -the night manager called us at 2am to...More

Review collected in partnership with Hyatt Hotels
Thank 8rouse
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 2 weeks ago

Dear 8rouse Hafa Adai from Hyatt Regency Guam! We appreciate you taking a moment to share your feedback with us. We truly appreciate your kind words and I have shared with all our team. Upon receipt of your feedback, I have shared your comments regarding...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 259 - USD 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Tumon
#3 Spa Hotel in Tumon
#5 Luxury Hotel in Tumon
#6 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 259 - USD 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Tumon
#3 Spa Hotel in Tumon
#5 Luxury Hotel in Tumon
#6 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (898)
Room & Suite (366)
Pool & Beach (195)
Dining (127)
Amenities (127)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
Ask a question
jbalexander3737
18 September 2017|
AnswerShow all 3 answers
Response from th0mial | Reviewed this property |
Yes. I went the night before to pay for my whole bill instead of paying for everything after. You do have to put a security deposit down for the room. This can be done over the phone with a credit card, or in person with... More
0
Votes
QuickWhitTravel
23 December 2016|
AnswerShow all 4 answers
Response from hoyas93 | Reviewed this property |
I guess not. The fitness center is not so spacious (duplex type) and crowded with eqiupments. The floor activity is set on the upper stage. I do not recall a foam roller there. Better to check with the hotel, though.
0
Votes
Webin M
19 May 2016|
AnswerShow all 3 answers
Response from CMDA | Reviewed this property |
SORRY I did not receive notice of this question. The breakfast buffet has both Western style and Eastern items. It was included with our tour and was adequate.
0
Votes
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Room Tips
"higher the better"
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"higher is better"
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"stay away from the family wing if you don't have kids"
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"If you want to go back to 90s and don't count on their services."
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